Posts Tagged ‘tool’

New – ‘Anger Management’ for Tech Support

May 21st, 2009 by LG Blog UK
 
Support Details is a neat little tool from 'technology focused design + interactive agency' Imulus. Providing a valuable service to less experienced computer users and tech support teams everywhere, the website assesses your system and gives you all the data a support team might need to know - IP address, whether Cookies and Javascript are enabled, your web browser and OS. It's accessible, has the option of forwarding the information by email and takes the frustration out of setting up a machine for a new user - both for them and the call centre staff. Simple, effective and complete with pinky swear....
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