LG AND GOOGLE ANNOUNCE NEXUS 4

October 29th, 2012 by LG Blog UKLG Blog UK
 

Designed collaboratively by LG and Google, Nexus 4, the newest smartphone in the Nexus line-up from Google, was announced today for availability starting next month in select markets. With a sophisticated hardware design from LG, your favorite Google Apps, and the latest version of Android™, Nexus 4 puts the best of Google in the palm of your hand.

“LG is proud and excited to play this role in helping build the latest Nexus smartphone,” said Dr. Jong-seok Park, President and CEO of LG Electronics Mobile Communications Company. “Users will be delighted by the perfectly balanced combination of form and function with the latest generation of Android.”
LG Nexus 4
“This is the first time we collaborated with LG to build a Nexus device,” said Andy Rubin, Senior Vice President of Mobile and Digital Content at Google. “They brought an extraordinary amount of talent to the project, and the result is a feature-packed device that feels great in your hand, and blazingly fast under the hood.”

Capture and share your world

Nexus 4 comes with a high-performance 8MP camera and takes stunning Photo Sphere images, letting you capture every detail of the world around you. Up, down and all around you, it’s like no camera you’ve ever seen; with Nexus 4, you can snap pictures in every direction that come together into incredible, immersive Photo Spheres that put you right inside the scene. Plus, photos upload themselves with Instant Upload so you’ll never lose a shot.

All of this comes to life with stunning clarity and crisp, natural color on the vibrant 1280-by-768 4.7-inch True HD IPS Plus display supported by Zerogap Touch technolo-gy. Gently curved glass edges allow your finger to slide smoothly on and off the 320ppi screen, while cutting edge display technology means you feel like you’re touching every pixel, protected by scratch resistant Corning® Gorilla® Glass 2.

Built for speed

Nexus 4 comes with a cutting-edge Qualcomm Snapdragon™ S4 Pro processor, so you’ve got speed and power to spare. Zip around the web, experience rich 3D graphics and gameplay, and effortlessly switch between multiple apps without ever missing a beat. With 2GB of RAM and the fastest version of Android ever, Nexus 4 is the snappi-est Nexus smartphone yet.

Information at your fingertips

Nexus 4 comes with the latest Google apps, putting the best of Google in the palm of your hand. The latest version of Google Now is built-in, which keeps you even more organized – get reminders about upcoming flights, restaurant reservations, hotel confir-mations and even nearby photo opportunities – when and where you need them.

Get to the places you care about quickly and easily with Google Maps™ for Android. With turn-by-turn GPS navigation, live traffic info, and integrated driving, walking and public transit directions, getting from A to B has never been easier. 3D Maps and rich satellite imagery give you a more realistic sense of what’s around you while features like Street View and Indoor Maps make sure you always know what’s in front of you.

Nexus 4 is sold unlocked and is GSM/HSPA+ compatible so it will operate on more than 200 network providers worldwide. Just pop in a supported SIM card and be up and running in no time. It will be available to purchase in both an 8GB version ($299) and a 16GB version ($349) on Google Play™ starting November 13 in the US, UK, Canada, Germany, France, Spain and Australia. Offline availability in Europe, Central/South Americas, Asia, CIS and the Middle East will begin from the end of November.

LG Google Nexus 4

Key specifications

• Chipset: Qualcomm Snapdragon™ S4 Pro processor with 1.5GHz Quad-Core Krait CPUs
• Operating System: Android 4.2, Jelly Bean
• Network: 3G (WCDMA), HSPA+
• Display: 4.7-inch WXGA True HD IPS Plus (1280 x 768 pixels)
• Memory: 8GB / 16GB
• RAM: 2GB
• Camera: 8.0MP rear / 1.3MP HD front
• Battery: 2,100mAh Li-Polymer (embedded) / Talk time: 15.3 hours / Standby: 390 hours
• Size: 133.9 x 68.7 x 9.1mm
• Weight: 139g
• Other: Wireless charging, NFC


Posted in Mobile
  • Gary.Michael.McEwan@gmail.com

    Good afternoon,

    I am contacting you as I’m at my wits end with both Google and LG. I seem to spend a great deal of my time contacting both parties with no success and great avoidance from both parties in reaching a resolution.

    On 29th April I contacted Google’s CEOs out of sheer desperation following ongoing issues with my Google Nexus 4. The original problem was regarding heavy battery drain. Google’s support teams came to the conclusion that the phone was faulty and needed to be replaced. Google was offering to replace the phone however they wanted to charge my card a £239 authorisation fee in order to exchange the device. This issue was fixed when I was contacted by Aaron from Google Play Support. Aaron arranged for an exchange to be issued without the authorisation fee being charged to my card.

    I had explained to Aaron that I felt the authorisation fee was a major inconvenience to me under the Sale of Goods Act 1979. Up until this point Google had been advising me on various phone calls that they did not have to apply with UK consumer law due them being based in USA. When I highlighted to Aaron that the phone had been purchased from Google UK & Ireland and that they must comply with my statutory rights then he agreed for the replacement phone to be sent.

    I received the replacement phone (IMEI 355136-05-337176-4, serial number 303KPLC337176) on 6th May and returned the original device straight away via the TNT shipping label supplied (consignment no 26045322). This was an intercompany sale from Google USA to Google UK which was delivered to me via Fedex. Having received this replacement phone I now find that I’m once again having major issues with Google, LG’s inferior products, and both Google and LG’s inability to take ownership of complaints and work with the consumer on finding a resolution.

    To establish facts, Google UK & Ireland are the retailer of my Nexus 4 while LG are the manufacturer of the product.

    One of the key selling points of the Nexus 4 was the Corning Gorilla Glass which to quote their website is “Tougher from the inside out with Corning’s exclusive, game-changing Native Damage Resistance, Gorilla Glass offers improved scratch resistance, reduced scratch visibility, and improved retained strength” Their website goes on to state that the glass “offers improvements in the glass composition at the atomic level – making the glass better able to withstand deep scratches and cracks that can weaken glass performance. This improvement enhances the retained strength of the glass and its ability to withstand damage”.

    Less than a month of receiving the device I’ve found that the phone has suffered from a cracked screen. When the phone arrived there was a hair line scratch towards the top left handside under the proximity sensor however due to the stress that it took in receiving this replacement this was something I was prepared to overlook. On Saturday 25th May the phone was knocked off my sofa from a height of less than 2 feet on to soft carpet. This caused the screen to crack and has rendered the touch screen useless. I’ve contacted LG, the manufacturer, to raise concerns in the durability and design of the product however LG have once again fobbed me off and sent me to Google as the retailer.

    Due to the way the screen was damaged on such soft furnishing I have grave concerns that LG’s products are not of a satisfactory quality and certainly not fit for purpose, especially taking in to consideration the supposed increase in toughened glass and the ability to withstand damage that’s provided with Corning Gorilla Glass.

    Once again I’ve contacted Google and yet again I find that I’m in the same position as I was previously with Google refusing to acknowledge my rights under the Sale of Goods Act 1979. As I’m sure you’re aware under the regulations it’s deemed that any faults that appear within 6 months are believed to have been present at the point of purchase and it’s up to the retailer to prove that the goods were of satisfactory quality and fit for purpose when they were sold.

    Under section F4048B (1a,b) the seller, ie Google, is required to either repair of replace the device. Google have advised that they will neither repair or replace the device and if I have any concerns regarding the device being fit for purpose or of an inferior nature then I should contact LG instead. When I’ve contacted Google for the umpteenth time this weekend they’ve advised that they ‘may’ be able to issue a replacement, subject to approval from their ‘specialist team’, then this would be subject to the £239 authorisation charge being applied to my bank card.

    Again, under section F4048B (2a,b) the seller must either “repair or, as the case may be, replace the goods within a reasonable time but without causing significant inconvenience to the buyer;” and “(b)bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage).” I believe the Google UK & Ireland’s intention to place the £239 authorisation charge would be a major inconvenience to myself due to the monetary value and my decreasing opinion of both Google and LG as a brand.

    While speaking to both LG and Google I’ve found that both parties are extremely unhelpful, sometimes rude/patronising with a distinct lack of knowledge on consumer law and an ability to take ownership of complaints. This is clearly with the exception of Aaron at Google who could not have been any more helpful if he’d tried – it’s just unfortunate that I’ve been unable to reach Aaron again or find anyone that’s able to pass on a message to him.

    I’ve even contacted Regenersis who I believe is LG’s authorised repair centre this morning and they’ve advised that I contact Google as the point of purchase.

    I’m reaching out to both organisations with a plea for someone, whether it be the seller or manufacturer, to take ownership and investigate my complaint in line with my statutory rights in order to bring some form of resolution. An ideal solution would be for both Google and LG to work together, and not as two separate organisations who refuse to take ownership, in order to investigate this fault.

    If there is no forthcoming resolution, then I’d be obliged if you could provide a postal address for both parties legal teams.

    Regards

    Gary McEwan
    Gary.Michael.McEwan@gmail.com

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  • abi

    when will it be available in London through the Google store again? been waiting anxiously for it for weeks.

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  • Natal

    LG is cool

  • uniphore mobility

    Please tell me the cost of this cell phone.

  • NoGooglePlayStore

    When will it be available in India?

  • http://www.facebook.com/profile.php?id=514930648 Rolando Urrutia

    Hola amiga.ayer pregunte en el stand de lg en albrook mall y nisikiera sabian que era el nexus 4 asi que se puede asumir que el otro año.
    Lo voy a tener que mandar a pedir a gringolandia

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  • panameña

    una pregunta! ?? pa cuando sale para PANAMA! contesten porfavor

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