And what about current TVs – will they get the upgrade?

I’m not sure either – making smart tv’s surely means that software updates will have to be made available for exiting sets at some point?

I seriously doubt it. LG’s track record seems to show that they favour trying to get you to dump your perfectly good 2-3 year old LG TV by saving new features only for the latest range.

This is sadly misguided – all it does is to suggest to previous LG users that LG doesn’t give a rats *rse about them.

New LG TV users should be warned that they may be similarly left in the lurch with the next innovation in a year or two’s time.

Sadly it seems if you have a netcast tv (and they are still on sale) then you’re a bit stuffed - they seem to have no plans to update it.

LG. Hoping you may be able to help with this one. I have a LV55OT (2011 range) which has the lovefilm application on premium content. Today i purchased a 32LS570T (2012 range) with an expectation to enjoy a better smart Tv experience but on set up noticed that the lovefilm application was not present. Confused i called customer services but failed to get a satisfactory answer hence this message to you. How can this feature be missing when you have actively advertised both on your website and on news items and blogs that this feature would be present on the new smart TV range? Can you advise us all here as to the SMART TV functionality of the new 2012 range. Many thanks

[...] LG 50PZ550 50-Inch 1080p 600 Hz Active 3D Plasma HDTV with Internet Applications ReviewsLG Smart TV [...]

Hi, Unfortunately the update schedule can vary from model to model. for an up-to-date list of all available content for your specific model please contact our CS team who will be happy to assist you.
http://www.lg.com/uk/support/contact-customer-support 

Once again in the shop the usb stick and the same movie/avi
played faultlessly. I have also tested the Plex media servers performance using
a laptop over the wifi and also my smart phone, both have problem free playback
(using the same film/avi file as a benchmark )

So something at home is affecting the playback via usb
stick, wifi and lan wired network on the tv.

For your information the computer I am using is running
Windows 7, an i5 processor with 8gb of ram (so not slow) we have bt infinity high
speed internet (on tv internet speed is testing at 36,000kbps when tested with
bbmax) and we have both wifi and a tp-link 300mbps av200 wireless n powerline
extender LAN connection available. I have also updated the software on the tv
following the instructions and also done a factory reset

I called the helpline last Sunday/Monday but the only answer
seems to be “take it back to the shop” I would rather try and solve the problem
first. Please please help me solve this problem

Stephen Clapham-Dickenson

Hi, I have one of your smart tv’s 42LM620T which has a major
problem, it will not playback video/music when using either the wired LAN/wifi
connection with the Plex server or when using a USB stick, we took it straight
back to the shop and tested it there and found the same film on the same usb
stick worked perfectly. The tech guy at the shop said it required a surge and
RFI protected socket so it would work properly. We purchased such a product and
still have problems.

The problem with playback of both video (avi files) and
music (mp3) is that they play really well for approx. 5 seconds then freeze for
a second and then play again, then freeze again, this cycle repeats over and
over. It is the same for the usb stick, the wifi connection and the wired
connection. We have tested the usb stick using a Phillips dvd player (which has
a usb socket) and we connected this to the tv using a hdmi cable, the result
was a perfect playback of the same movie/avi. Once again in the shop the usb
stick and the same movie/avi played faultlessly. I have also tested the Plex
media servers performance using a laptop over the wifi and also my smart phone,
both have problem free playback (using the same film/avi file as a benchmark )

So something at home is affecting the playback via usb
stick, wifi and lan wired network on the tv.

For your information the computer I am using is running
Windows 7, an i5 processor with 8gb of ram (so not slow) we have bt infinity
high speed internet (on tv internet speed is testing at 36,000kbps when tested
with bbmax) and we have both wifi and a tp-link 300mbps av200 wireless n
powerline extender LAN connection available. I have also updated the software
on the tv following the instructions and also done a factory reset

I called the helpline last Sunday/Monday but the only answer
seems to be “take it back to the shop” I would rather try and solve the problem
first. Please please help me solve this problem

Hi, we have an LG42LW550T, the tv picture is absolutely great and BBC iPlayer is fantastic … BUT … down-loading of iP programmes can be very slow to buffer. It may be ok to start up a programme but after 5 minutes it will continually stop and start every few minutesto catch up. We have a wired LAN connection.  Any advice please as how to improve the buffering rate or is that solely down to the broadband connection speed ???

 ”LG’s track record seems to show that they favour trying to get you to
dump your perfectly good 2-3 year old LG TV by saving new features only
for the latest range.”

My one week old LG is going back to the shop for a SAMSUNG, why??? the lack of customer service

Hi, the streaming of programmes from iplayer is mostly due to Internet speed. If you visit the iplayer website on a pc you can try a speedtest that will show you more information on streaming.

Hi, there is no setting that can be changed that would have an impact on the USB playback of the TV. Therefore, as you have tried the same movie on the same TV in a store, then this would certainly suggest that your TV could be faulty. Do other lower bitrate/resolution or different codecs playback in the same way?

This is really an awesome TV that was launched by LG at CES 2012….

Just to keep you updated, took my LG 42LM620T back to the shop and swapped it for a Samsung and a XBOX360 now everything working fine and I can watch movies and listen to music using Windows Media Center, LG NEVER GOT BACK TO ME TO SOLVE THE PROBLEM

Dear Mr LG (LIFE IS NOT GOOD FOR US AT TALKTALK)
LG iPlayer Buffering issue (on TalkTalk).

Cannot access @ key on lg smart tv keyboard. Help

Mike

I have also tested the Plex media servers performance using
a laptop over the wifi and also my smart phone, both have problem free playback….

we have just bought a smart 3d tv,we can link up the phone and a tablet to the tv,but cannot do anything with the PC,can anybody help??

hi i live in malta im trying to get the premium on my 55lm660 and is telling me problem with internet provider. other equipment from the same roter are working fine even the internet on the same tv. also is not giving me the log in sine when entering the premium side. can you help me please.

I bought my first LG product, a TV with Netcast, with the promise of further apps to be added. I now find out that none ever happened or are planned.

I don’t like being conned or treated with contempt. I will upgrade my TV but I will not be an LG. I will not buy an LG product again and nor I suspect will any of my family or friends. You really can’t buy publicity like this.

We would not recommend this tv, as we have had nothing but problems with the iPlayer app, we can’t click on any of the shows to view them when we launch the app and LG customer service keep blaming the BBC for the issue. So far we are currently without a tv for a week while we wait for the TV to be ‘repaired’ even though we have done a factory reset and a reinitialization of premium content (which is what we have read online might fix the issue but doesn’t for us)

I have just bought a new LG 47LM670T and am pleased with it, but want to know if you can only watch 3D if you subscribe to SKY or Virgin or some such provider. If not how do I use this function, someone has told me you either have to pay the ludicrous amount SKY want to use this function or buy 3D films or rent them from Blockbusters??? Any info would be good.

I have LG Chocolate BL40 phone. My music player is not loading any of the songs. I need some solution for it.

LG’s “Smart” TV’s are not very Smart. I have devices which cost 1/10th of my LG “Smart” TV which are able to automatically pull the time and date data from an internet time server. Why am I unable to do this with my three LG “Smart” TV’s? I spent the 1980′s looking at a flashing VCR clock. Why would I buy a “smart” TV in the digital age and want to look at another un-set clock when there is an auto-clock feature? If I were LG I would be embarrassed to market a TV with an auto-clock feature that cannot call the time from an internet time server. This may seem minor. Yes it is. So please fix it across both the 2011 and 2012 Smart range.

Funny. My brand new (7 days old) LG SmartTV (47LS5700) was perfectly able to set its time via a [S]NTP server. May I point out, however, that if you spent the 80s staring at your VCR flashing “12:00″, perhaps you’re just not as smart as your TV?

we have just bought an lg 32ls575t and even with a new hd box the picture is poor quality we have a communal sky satellite connection which works fine with our old TV the internet/bbc iplayer gives a perfect picture but the tv does not – is there something about the connections we can do to improve the picture.?

I have a problem in that my LG Smart TV will not play protected music from my DNLA server all other devices (PC XP/windows7 Professional) do. When I try to play a protected music file from the Twonky media server I get the message “File Invalid”

Videos/Pics and unprotected music files all work fine.

any idea on how I can resolve this at neary £500 I expect it to work.

Dear LG – The iplayer navigation on my BD670 dvd player has frozen, ie: I cannot select any programmes, functions etc. I’ve only had the player a few months, I’ve done the software update, any further suggestions?

will netflix ever work on my 2011 3d 42inch LG TV

just got my new lg 55 inch tv picture is great but very very disapointed with the 3d on it

Hi there. Does anybody know if I could view an IP cctv camera streaming in H.264 format linked into my wired home network on my 47 LM620T. There is an app for iwatchlife but not in the uk and not for my model of tv. Any help or advice would be very welcome. Thanks. Johnny. Northern Ireland.

if anyone reads this..beware..dont buy lg..get samsung..wish i had..atleast smasung supplies all the extras without extra cost..lg are a total rip off..no itv player etc..waste of money

Can LG Smart TVs read usb/eternal hard drives that are in exfat format?
“Problem with the USB device – Please check USB”
It seems that it can’t read my usb after I reformatted it to exfat, even though it used to work when it was still Fat32. Now my LG Smart TV doesn’t seem to be able to read it…. Is there a way to fix this?

Love the TV – picture, sound, don’t even mind the clunky navigation platform you have. But you seem to be ignoring the huge elephant in the room for the UK ‘on demand’ market… which you have acknowledged is significant and growing. When is LG going to include the ITV Player and 4oD app to the BBC iPlayer as part of their package? I can’t even buy them from you. These three apps are already offered free with Samsung smart TVs and had I known that LG had such a limited app offering I would not have bought an LG smart TV… but a Samsung. Poor app choices are a deal-breaker in the smart tv and you are shooting yourselves in the foot by not partnering with the major TV providers in the UK.

Very disappointed

Just bought LG LM 6200. Can’t seem to play online movies including YouTube in full screen. Is there a trick to it?

I am using LG Fridge an TV for more than five years and its service are very good. I also recommend LG products to my friend.

I have exactly the same problem, though it only seems to effect playback of recorded media from a hdd. Plays perfectly for a few minutes then the screen and sound blacks out. I’ve only had the tv for a few days and I’m seriously considering to take it back and exchange it for a Samsung as lg customer service has yet to get back to me.

there is a youtube app u can watch in full screen

Hi, My lg 42LM620T will not ‘Save’ my wifi setting, it keep trying to connet to next doors!! Can anyone help?? Please!!!

Hi. I send mine tv lg42lm660s to Norway for my parents. Before i used this tv in Lithuania. The problem is that many apps are gone now. No lg smart world icon or lg apps. Premium content changed too.. Also near premium content on the left, there is a screen of smart world content, it`s always initializing. When i click on that screen, the 3d content opens, but there are no films, just on the left corner is written: coming soon… What should we do? Should they send me back this tv or try calling to lg service?

hi, iv just orderd my first ever tv lg 3d smart hd, i wanted to just use freeview until i can pay for broadband etc. will i be able to use basic tv or do i hav to buya dongle and certain cables. be gr8 if any1 can help.

My LG Smart TV 32LM960 alway lose the youtube on my app…. and i can’t find it at any where on my TV, so how can i call it back.. ?

“offering tons of applications of all different genres…. “- for what? why don’t this “smarttv” recognize Corasir voy-gt16Gb stick? Why i don’t see on network this “smarttv”? why this “smarttv” dont see my shared hdd-s on network? Stupid TV- more likely.

Our “smart TV” worked perfectly for 2 months on you tube now it wont play more than 10 mins, then freezes and the TV will not respond to any button commands apart from the off button to restart, this is why we purchased this TV so sort it soon otherwise a refund will be requested…

agreed

Dear LG team,

can you help me please – I looking for some people from RND for LG TV.

I have great idea – for new TV – TV of FUTURE, but I would like to speak with some RND Technical Director from LG.

It is possible? Can you contact me please.

I am design engineer from Slovakia and I know that my idea will change all TV (you never see this technology – my new idea for NEW TV).

Regards,

Vladimir Palffy from Slovakia

Hi ive got the 47″lg3d smart tv when I rent 2 or more films it suddenly cuts out and when on line it says memory full could someone explain please

I have the 42LM620T but seem to have no LG Smart World sign-in on the home page, no 3D world, just the premium card. BBC iplayer and all the available apps work fine but I have nothing else. Why????

same here bit upset about it and spent all night trying to download from app store but only get loads of different errors when trying to select download

Funny. Perhaps you had an internet enabled VCR in the 80′s with auto-set? No, I didn’t think so. LG UK Support states: “Unfortunately the time can only come through the antenna, no other way i’m afraid, nor can the television be set to use the time from the internet via an update”
Wise-ass remarks aside, I still say LG Smart is not very smart.

I have purchased LG 55LM8600 TV which is smart tv. But once i started using TV, I had realized that smart tv concept itself is nonsense whether it is LG or Samsung. Except Netflix no other app will work properly. especially Youtube app. the worst app. not able to do fast forward. When i consult LG they said that the issue is not with LG tv and need to consult youtube. if that is the case why LG providing youtube app if they stops installing youtube app then may be youtube will come up with improvements.
I don’t understand what else features that LG is providing in smart tv other than WIDI. WIDI is really good.
if you watch videos in browser then you will get out of memory error
youtube you can not do fast forward.

hi their i have lg 47lm6200 but i don’t have store to download any apps

47LM960V İnternet ortamından film izlerken yetersiz bellek hatası veriyor.Çözüm varmıdır ?

Come on where is 4od and itv player nd 5od this is discusting lg this will be last tv i get of you unless its sorted