[...] LGBlog] var addthis_config = { username: "gizmodogr" } SHARE //YOUR COMMENT [...]

[...] [πηγή LGBlog] [...]

[...] obviously a week for Android 2.1 updates, as LG has pushed out its Eclair ROM for the LG Optimus GT540. The new firmware takes the GT540 from the Android 1.6 OS [...]

[...] het officiele UK-blog van LG is namelijk te lezen dat Android 2.1 voor de Optimus GT540 beschikbaar is. De benodigde PC-software [...]

[...] Android 2.1 update Android Application It’s obviously a week for Android 2.1 updates, as LG has pushed out its Eclair ROM for the LG Optimus GT540. The new firmware takes the GT540 from the Android 1.6 OS [...]

[...] [Via LG Blog] RELEVANT ENTRIES: [...]

[...] It's official! People in the UK can now officially upgrade to 2.1 without having to using flashing software! Upgrade your LG Optimus GT540 to Android 2.1! | LG Blog [...]

[...] LG Follow Us on:    [...]

[...] [Via LG Blog] [...]

[...] Here is good news for all LG Optimus GT540 owners. LG has finally issued an update to Android 2.1 for this phone. The Android 2.1 update for the LG GT540 Optimus brings all the goodies you’d expect such as multiple accounts, a Quick Contacts Interface, a HTML5 support in web browser, Microsoft Exchange Support, Live Wallpapers and Bluetooth 2.1. [LG] [...]

[...] Here is good news for all LG Optimus GT540 owners. LG has finally issued an update to Android 2.1 for this phone. The Android 2.1 update for the LG GT540 Optimus brings all the goodies you’d expect such as multiple accounts, a Quick Contacts Interface, a HTML5 support in web browser, Microsoft Exchange Support, Live Wallpapers and Bluetooth 2.1. [LG] [...]

doesnt work just keeps saying latest software installed

yeah thats what i keep getting, ive tried reinstalling the software tool in case there was a problem with the old 1 but still get the same result, keeps saying you already have the latest version of the software for your mobile

[...] following link to get the upgrade as well as the instructions. GT540 All Phones Mobile Phone via: Upgrade your LG Optimus GT540 to Android 2.1! | LG Blog Attached Thumbnails [...]

no update here,latest software is installed???????????

apparantly if you are with o2 the update will not work, thats o2 for you having said that after the dell streak update fiasco perhaps you cant blame them

cmon lg monitor your blog, and inform us owners of the problems, i waisted hours of my life attempting this upgrade without success. perhaps if you had posted these limitations we wouldnt all be waisting our time.

the software crashed half way through updating so now I have no phone. Can get it into ‘download mode’ but the upgrade tool says the device is not connected. What do I try now?

Hi is there anybody who managed to install Android 2.1 successfully on the GT540? I am on O2 but after reading the comments here I am probably not going to install it. What a shame…

i soooo wish id got a samsung galaxy, not just because its a “smarter” phone, but mainly because LG fail at customer support. Their website reads as though its gone through google backwards.

yea but a samsung galaxy would cost you an extra 250 quid. the optimus is by far the best phone in this price catergory, but you are right the lg website is a mess and the backup is worse.

Ive had the exact same problem, will be contacting LG on monday morning to complain…. my thinking is if they release an update to everyone in the UK it should be checked that the update will work for its customers instead of us waisting our time trying to get the upgrade to work with no or little success….

i kno sum1 esle wud disagree but i jus removd my battery waitd a min den put it in and startd up my fne it wrks fyn but obviously the upgrade was unsucessful as it cut off half way thru. Hope it helps

the same to me!!!!you have the latest software!!!1.6 not 2.1!!!

waited ages for dis and now I get given it but halfheartedly THANKS LG!! dats why iphone gets more customers!!! gettin cut off at 4% through updating its p***ing me off now you guys need to sort it n sort it FAST!

thank you

Whats the point of releasing an update that’s only available on certain carriers?

certain carriers?
also, anyone else rang them yet?

Sorry to hear people have been having problems. We are looking into this at the moment and will get back to you with an answer when we know more

Contact LG Twice today .. They are offering NO “Support” for anyone with this problem.
They just told me that they know there is a problem and have No idea when there will be a fix???? This is Why the Apple have the advantage over all other phone manafacturers. They don`t put any software out there until they are convinced it works!!! … I am disgusted that LG have treated its UK customers like this… They need to get their act together. OR maybe LG should stick to making Fridge Freezers & Kettles and let the proper Phone companies like Samsung , HTC and apple make Smartphones. First and last LG phone I will ever buy…..

Dosent help now. I have had to take my phone back to the shop and exchange it for another one and this has done the same..the update froze at 67% so still have no phone. Dought they will exchange it again

Just bought my phone today on 02 and cant upgrade from1.6 to 2.1 either, Let’s hope LG sort a fix out soon or this will be the last LG phone i buy !

My o2 gt540 wont update either . It stops at 35 percent and says “software isn’t compatible” GET IT RIGHT LG

Also having the same problem “device not connected”. Come on LG, please sort this out. You are losing credibility by leaving this unresolved.

[...] you want this update, visit LG Official and LG Blog for details, [...]

doesn’t work, latest software already installed. have 1.6, not 2.1. on o2. help please.

I am with T-Mobile and I updated perfectly today.

on o2 my lg doesnt update when is it going to WORK

2.1? how mine’s still says not compatible

i wana upgrade!:@

does not update LG GT 540 O2 UK ANDROID 1.6 ……GOING TO UPDATE BUT SAYS LATEST SOFTWARE ALLREADY INSTALLED ……… WHAT TO DO? PLEASE HELP……

tried on an o2 gt540 no success. interestingly all the screen shots on the guide show version as v20a but mine is a v10a

I am on Orange and update does not work for me, Gets to Update now and then switches update off, Lg says aware and working on it, have to unplug usb lead and plug back in to see phone.

why isnt there a software download tool for the mac. its only for windows! you may be against apple, but why can’t i use my mac to update my software. rediculous!

Yes, they said that it was available on t mobile, vodafone and tesco because there the only carriers that have accepted the update…

UK O2, why I can’t upgrade to 2.1, mine is 1.6 but software update said its the latest version! please fix this

I’m afraid our team are still looking into this to be able to offer a definitive answer and solution. In the meantime be aware that there are potential problems with the upgrade at this time!
We will give you an answer the second we know more on this.
Thanks for your patience

who ever is trying to upgrade, don`t try too hard,. as you may damage the phone. mine is going to waste.

got ne tips?

Just officially upgraded my GT540 to 2.1 through the LG site and upgrade software. Works flawlessly so far. I’m in the UK and on the 02 network

same here just keeps saying latest software installed

my lg stops updating after 38% WTF it says not supported for this model PLZ REPLY wen the update works

how did you update it?

plz reply to the cooment below

Whats the difference b/w v20a & V10a mine is also detecting as v10a.Whenever I startup the software update tool it detects my phone version as v10a after which a prompt pops up asking me to disconnect the Phone from the PC so that the drivers can be installed.Once I download the driver LGUSBModemDriver v4.9.7 and it is installed successfully, a prompt asks me to reconnect my phone to the PC.Once I reconnect it, the same msg pops up again asking me to disconnect the phone so that the driver can be installed and installs the same driver to no avail. This cycle keeps repeating infinitely.I have mailed LG customer support 3 times but they have not even replied once

Mine didn’t work the first time but when it installs the update be patient!!!!!! It takes forever. The phone turns off and then on again but straight onto “DOWNLOAD MODE” It then installs it (again be patient) and there you got it re-boots with android 2.1! IMPORTANT!!!!: Make sure you back-up apps, contact and everything else on phone! I made the stupidest mistake and didn’t and lost all my downloaded apps and contacts Update and new UI is really good though and I think, personally the phone seems a bit faster with this update!

ive updated mine and its screwed up, it keeps cominfg up with errors and wont recieve calls or texts >:(

damn you LG first you take ages to bring out an update then the update screws up ma phone >:(

I’m on O2 and never mined the update my phone wont even conect to my PC and yes I did download all the stuff it tells you to . Does anybody have any ideas as to what the problem could be??????

I had this problem and here’s how i solved it (if you have an SD card in your phone). Go to settings, SD card and phone storage and UNTICK “Mass Storage Only”. Then reconnect the phone to the pc.

I am really starting to hate myself for buying an LG Phone.What I really hate about my purchase is the lame customer service it comes with.I have sent the customer service more than 3 mails but theres no response.I hope that any1 here would be able to help me.
I startup the software update tool it detects my phone version as v10a after which a prompt pops up asking me to disconnect the Phone from the PC so that the drivers can be installed.Once I download the driver LGUSBModemDriver v4.9.7 and it is installed successfully, a prompt asks me to reconnect my phone to the PC.Once I reconnect it, the same msg pops up again asking me to disconnect the phone so that the driver can be installed and installs the same driver to no avail. This cycle keeps repeating infinitely.Plz help me out.

COME ON, THIS IS GETTING SILLY!

Have you tried restarting after the drivers install? what OS are you running?

I did, but i didnt do with this update, i did it with update from Russia, and then change the language for English!! And it is running pretty well!

is this phone good??? im thinking about buying it…

I wish to know if before start updating the phone should be on or off ? and if need to remove the sim card to update the OS ?

remove SD card and leave it on Thats it ( update still unavailable )

Phone should be in unlock mode. its really good after upgrading to 2.1 version. It took me 20 mins to update and update available on LG official website.

did you remove the chip to update?

did you remove the chip to update?

Thanks for the reply Benjamin . Yes Ive tried restarting my PC as well.I’m using Windows XP.

should i install the russian one and change the language

Can some one send me the link to update my phone

Shouldn’t bother it won’t work. Other countries have already had updates so why should this not work? Suggest that LG are dragging their feet in order to shift other models. The only way is to boycott LG products until they get the message and treat customers better. Off to change mine for something better and stear well clear of LG in future.

Ive updated the drivers but it cant tell when my phones connected ive tried everything… plz help!

OMG i FINALLY did it!!!!!! its absolutely great and i hope everyone learns how to do it bcoz its a massive improvement … thank you lg!

Cannot upgrade my Optimus either, I’m on o2 (can’t see how that make a difference) but tool says my version is v10a and has the latest updates, seems like this is a trend of some kind to UK phones.
Did we get the batch that no other country wanted!!??
Come on LG sort it out 2.2 is out now! may as well give us that instead of 2.1

Just as a test i fitted a T-mobile sim card into my phone – Still didn’t work
Then tried my Daughters orange sim card in – Nope Still nothing!!

In your sd card storage settings make sure the box at top usb is untickedas that is for mass storage only updated mine much better hope helps

Can you tell us what did you do to get it done?

now lg gt540 optimus o2 uk successfully updated 1.6 to 2.1 ……. now looking for androide 2.2

my first try on the 12th wouldnt work as im with 02 on my GT540 , tried again this morning 21st and my phone has successfully upgraded from 1.6 to 2.1 thanks LG

how

I am also on O2… still no luck

ive only had 1 improvement when i update it used to go to 38% now it goes to 40% and still stops…

plz tell me how to update my lg optimus gt540…….. having same problem like others

We are NOT looking happy

having same problems as you guys, also on o2. don’t understand how some people on o2 have managed to update to 2.1. hope somebody figures this out soon.

On o2 and still cant update to 2.1 Very confused when other o2 customers can

it says to me “software update not supported for this model” plz help

Perhaps this explains why we’re all waiting. Make sure that you DO NOT vote for them!!!!!!!

Apologies for our silence lately dear readers, the new Optimus 7 has landed on our desk so we’ve been like kids at Christmas – more on that soon, so stay tuned.
In other exciting news we have been nominated for ‘Corporate Blog’ of the year in Computer Weekly’s Blog of the Year Awards 2010. With a pedigree of over 40 years publishing Computer Weekly magazine, it’s a real honour to have our hard work recognized by such a renowned publication.
I, for one, am looking forward to dusting off my suit for the award ceremony next month…
And, forgive this shameless request, but please, vote for us

AS I SAID PLEASE BOYCOTT LG PRODUCTS.

It just keeps asking me to connect my phone.. Ive installed the drivers multi-pal times? Although it connects the phone for media transfers?
Why wont it connect?

I have the same issue as you, LG customer support got back to me very quickly, the reason is certain networks have not confirmed their acceptance of the upgrade, and are at current sorting it out with them. I am on Orange, and they told me they have not yet heard back from Orange, but to keep checking back here over the next few weeks as hopefully they will get a reply from them soon. This isn’t a problem with LG here, but more a problem with our networks.

My phone on o2 is a GT540GO. If you look in the list of available updates 2.1 upgrade is available for the GT540 but not the GT540GO. This is why the software says the phone is up to date. Should be easy for LG to fix this.

If you go into phone settings and sd card and phone storage, uncheck usb mass storage only and your computer will then install the rest of the drivers and it should connect straight away, good luck!

Same problem, I ended up downloading kdz updater and the carphone warehouse rom (worked a treat!!!)I now have 2.1 and is very awsome(bit buggy)

b4 i get this phone has any one updated the orange version to 2.1 100% yet

and if so is the phone slower, same or faster?

I can’t get the update to download – phone connects ok, no problem up to the download screen where its says downloading for about 10 minutes and then an error message pops up: “Failed to get information necessary for LG Cell Phone S/W Update. Please check the internet connection and press the Restart button” and when I do that it just freezes.

yeah on mine it just says that the latest software is installed…..i think they’re telling a few porky pies

Thank you for the update. Nice to know that LG read the comments on the blog.

Hi, I can not even connect my phone to the PC. The phone says that it is connected but LGMobile Support Tool say ‘Disconnected. Please connect your phone.’ I have installed the driver and still nothing. What am I doing wrong?

I had this problem and here’s how i solved it (if you have an SD card in your phone). Go to settings, SD card and phone storage and UNTICK “Mass Storage Only”. Then reconnect the phone to the pc.

Wow, just went to update mine and it got stuck at 4%. I’m O2 contract. It has bricked my phone!!!!!

I’ve connected my phone yet it says it’s disconnected, whats up with this!! Any help???

Lg has said all carriers are accepted accept O2, sorry

This is ridiculous! I managed connect my phone by unticking the ‘Mass storage only’, but the the program couldn’t download the update, it says there is a problem with my internet connection (actually there isn’t). Any news with your phone?

They said except O2 PAYG. Mine (or technically my partner’s) is contract so there shouldn’t have been a problem.

go on your phone > settings> sd card and phone storage> turn off mass storage
or check your wire (do first thing though)

well o2 are the lucky one’s :@

oohh ok , what if i unlock my phone and use a tmobile sim? thnx 4 the reply

ok if i get a tmobile sim will it work?

Froze on 64%..? why?

It doesn’t want to download the update (‘Downloading data… 0%’ and it’s stuck there), it says I have a problem with internet connection but I don’t.

Finally working, The GT540 is now better than ever. Glad I got this over the HTC Wildfire.

Thanks LG!

My phones now froze on download mode cause the program stopped working!?

If its the lg optimus gt540 then it is more than worth it

have same problem “failed to get information necessery for lg cell phone s/w update.pleas check internet connection and press restart button”there is nothing wrong with my internet connection.getting very annoyed now!!!!!get it sorted LG!!!!!!!!!

It feels like almost everyone that pops up saying that they got theirs to work actually works at LG. They don’t say how and you don’t hear from them again. Digitalstanislaw, SL, Anonymous, Sebastianwilliam, GrantThomson and SupInTheHood. I emailed LG about the same issues I’m having. LG GT540 Optimus on T-Mobile, bought at Carphonewarehouse so it’s unlocked. Phone gets stuck in Download Mode at 4% then gives error. One of LG’s response and I quote “I would recomend that you contact your network provider and request that the MMS settings are sent through to you from themselves. as without these settings you will not be able to send any multimedia such as pictures or images”. So apparently monkey’s are responding to emails.

I have successfully upgraded using the LG update software. It took bloody ages! It turns out that at 4% the phone needs to reset itself into emergency mode. you’ll find it shuts down ok, but the first few times for me it didn’t start up again. you need to give it a few minutes – if its failed then after a while you’ll get a ‘communication error’ message which tells you to remove the battery and so on. follow the instructions and set it off again. if it dies again you will probably find it will reset back to your old 1.6 settings (so you haven’t lost anything!). then you can start again from the beginning.

Just keep trying. eventually it will work.

I should point out that i’m an Orange monthly customer.

Downloaded their software again and new drivers from LG’s website and ried it again. Now the LGMobile Support Tool says I have the latest version, which I don’t. So now they’re using Jedi mind tricks, telling me that’s it’s updated so that I think and believe it’s updated. Life is not Good LG!

I get exactly the same, before they updated their status on this, it atleast tried and failed, it didn’t even start downloading, now it just says it the latest which we all know to be untrue

I have the same trouble. God it’s frustrating. There is no help on the internet to fix it at all. LG, what do you do to fix this??

[...] Here is good news for all LG Optimus GT540 owners. LG has finally issued an update to Android 2.1 for this phone. The Android 2.1 update for the LG GT540 Optimus brings all the goodies you’d expect such as multiple accounts, a Quick Contacts Interface, a HTML5 support in web browser, Microsoft Exchange Support, Live Wallpapers and Bluetooth 2.1. [LG] [...]

Thanks for this Ted. We did update the text above to alert users that it will stall for a few minutes at the 4% mark

Are you currently on O2 pay as you go?

My download stalled at 91% for 10 minutes….the screen on the phone turned off and there was no sign of a connection to my laptop. So I unplugged the phone and now it won’t switch on at all.

I’ve disconnected the battery and put it back in, tried loads of button combinations but it’s dead. The battery was full.

What can I do?

Before I purchased the phone I wondered if it was a good idea or not. 3 months later and I terribly regret my decision. 1st and last LG phone I’ll ever purchase. It’s not all the phone, it’s the ridiculous service and support LG provides. I’d have better results calling McDonalds for help so I guess I should start looking towards a Samsung handset.

Before I purchased the phone I wondered if it was a good idea or not. 3 months later and I terribly regret my decision. 1st and last LG phone I’ll ever purchase. It’s not all the phone, it’s the ridiculous service and support LG provides. I’d have better results calling McDonalds for help so I guess I should start looking towards a Samsung handset.

take the battery out, hold the ‘volume down’ button, plug the phone into the USB on the computer. *hopefully* you will get the ‘emergency download’ screen (which is a scary looking bluescreen). put the battery in without turning off or unplugging, then try the update again.

thats to MikeyT

Hi Ted, thanks for posting.

Have already tried that and also tried it with the mains supply. Have also just gone onto the “Recovery” area of the LG software update tool with no success. I type in the IEDM number (or whatever it is) and the tool asks me to connect the phone. I do that but the phone doesn’t connect to the laptop. The USB ports are ok as I’ve connected my USB mouse to them without any problems.

Also reinstalled all the USB drivers I could find for the phone but that’s just clutching at straws.

Have logged an email with LG and will try to call them tomorrow. It’s very annoying!

hmmmm

Mike

Please sort it out LG, when i contacted customer support i get a conflicting message than what you put here that being you say its now supported by all carriers accept o2, but customer support says orange still haven’t accepted. What is going on ?

Well this is my (rather quick, it has to be said) response from LG.
————————————
Unfortunately if there is any interruption which causes the phone to disconnect to the PC or network during the Android 2.1 update it leaves the phone severely damaged. This is because the phone is then left without a fully functioning operating system.
Unfortunately the only option we then have is to book the phone in for repair, which can be done by contaacting our customer support number below. Please ensure you have the date of purchase for the phone and the IMEI number, which is the fifteen digit code under the battery of the phone beginning with 35, before calling.
—————————————————

I hope they don’t expect me to pay for this! The phone wasn’t shown as being connected so don’t know what else I was supposed to do……leave it there all day?!

Mike

Hi Mike,
will have to investigate this for you. Will come back to you with an answer when i know more
thanks

After much frustration I got the latest updater, new usb drivers all from the update page. I have a factory unlocked phone, but it has O2 card in at present, it says I have the latest version.
I don’t see why O2 would make a difference, if I load an Orange card do I get Orange branded upgrade? I don’t have O2 branding now.

Nope no go on Orange either. Think we should all wait until LG get in an IT department, Testing Department, Technical Department, Software Department and..
Oh forget it!

Thanks Kev, but still No joy.. even after some of the success others have reported on o2.

Also using your update tool if you look at the lg optimus and what update is avaliable it says it can be updated something live v20, and then when i plug mine in it clearly says the software is v10, and then it won’t attempt an update, because apprently its got the latest software.

Hi Neil,

it is because the networks have to approve the upgrade on their handsets before we can release the upgrade our end. Glad you got your handset sorted out
thanks

I agree with you, after reading here some horror stories regarding it bricking the phones. I’d much rather just have 1.6 working well. I hope LG do something about this and just fix it and make it work, i can’t see why the networks would have such an issue, its not like they don’t have other android 2.1 phones on their networks. Also LG why are you just updating us to 2.1, especially as 2.2 is now out why not just role that out ?

Now I’ve used allmost 2 days trying to update my GT540 from andriod 1.6 to 2.1. I’ve installed all programs offered by LG, uninstalled and installed them again – jesus im tired… The SW keeps telling me I’ve the latest version, but facts are:
Andriod: 1.6
SW ver.: V10C
Network: TDC (Denmark)
It would be nice if lgblog would come to a conclussion and tell us what to do!

regards

Happened to me. They sent me out a jiffy bag with (i think) a freepost address to send it off for repair at no cost.

Same issue for me also e,g, updater says latest version installed.
Had a Tmobile contract sim in but noticed in the updater that Tmobile highest sfw version is V10a.
So just put a Orange PAYG sim in as sfw updater indicates that V20a is possible for GT540 on Orange.
But – no change – still says “latest version already ”
Pretty frustrating to put it mildly

Hi, I have just bought an LG Optimus on o2 pay and go but i just wanted the phone as im on o2 contract. The phone firmware version is 1.6. The kernel version is 2.6.29 and the software version is GT540-v10a-MAY-13-2010. LG’s S/W updater says I have the most up to date software. Is this true, do I have android 2.1? I hope all the information helps.

Thanks

Also if I don’t have android 2.1 how do I get it?

same. im on orange. says i have latest version when i do not.

How come lg do not reply to their own blog? Is there a problem with the update, or are they not advising the network distributers, there is a new SW ver. on the way? I feel like a retard, having tried to update my phone so many times, without a result! In fact I feel like, I regret buying LG GT540 in the first place, as I actually bought it since it was possible to upgrade… NOT!

I’ve just seen this page after attempting to update, I’ve only bought the phone today on o2 PAYG! Suffice to say I wish I’d seen this page prior to attempting to install. Although having done this through the app which didn’t tell me of an issue with o2 I’m somewhat annoyed with lg too right now! I can’t get the blue screen/emergency download screen, mine simply goes back do download mode only, holding the volume down appears to do nothing, I can get it back to LG Mobile Phone Software Update and updating again but its constantly hanging! Any support to get this going again would be prefered to sending it away! Can anyone help??

I.m from Poland and I’ve contacted LG customer service in my country and they said that Android 1.6 to 2.1 update was withdrawn, and that they will inform me about possibly re-entry of the update at the end of this month. So I’m waiting…

(I have phone in Orange)

Hey, I have just purchased this phone today and the support tool states the same for me as well. I have heard rumour that 02 hasn’t accepted the update yet which is crap because their cusomers cannot update. I have sent LG customer support a message regarding this rumour so i await their reply. Will let you know what they say

Yep….got my jiffy bag today and it’s not costing me anything either. Hopefully they’ll put the latest update on for me so I don’t have to go through this again!

Next time there’s an update I think I’ll pass.

hello,

i try updating.
and the update process freezing. after 3 hours my phone turn off, and i cant switch on!!!
what can i do?
my phone is dead, cant turn on.

No it’s android 1.6
I’ve got exactly the same problem but mines unbranded from carphone warehouse We need 2.2 so that apps can go on the memory card instead of the useless 100mb or so we get. I’ m seriously wondering whether to get another android device that can have 2.2

The GT540 is a great looking phone. Its just a shame its let down because LG won’t release 2.2 on to it.

I have a generic, unlocked phone from CW. This means the update should be easily applied, as I don’t need a customised file from my network – there’s no network-specific software on the phone itself.
Still, all I get is the ‘Your software is up to date’ message from the LG Updater. So disappointed with LG. Version 10A here btw.

I have lg optimus gt540 V10B and when I try to update my mobile with lg software update tool i.e B2Capp to firmware 2.1 then it shows ‘you already have the latest version of software’ ! but I still have v1.6 and not v2.1. I don’t know how to update my mobile. Can anyone help me?

join the club mate. we would all like to know the answer to that. lg are useless mate. starting to wish i had never bought the phone.

So you too have same version that is V10?

yea mate i do. update tool just tells me i have the latest version, but i don’t i’m still running 1.6. tbh 1.6 is ok i havn’t really experenced any problems with it. would love the live wallpapers that are available with 2.1 though.

I cannot get my PC to get my phone recognised. I have installed USB drivers but Update software says Disconnected Please Connect Your Phone. Any help at all please. Thanks

I cannot get my PC to get my phone recognised. I have installed USB drivers but Update software says Disconnected Please Connect Your Phone. Any help at all please. Thanks

Can somebody please help me? ive got my phone all hooked up but it says that i have already have the latest version but in reality i still have version 1.6 -_-’ any ideas or suggestions??? Help would be really apriecited

I get the same as you if I do it on my PC, but i tried to do it on my sister’s pc, then it says i can update, it starts the update procedure and then fails before it starts saying my device isn’t compatiable, Come on LG how hard can it be to sort this out ??? We’re all waiting here.

in order to make your phone connect you need to go into settings, sd storage and turn off the mass storage option, then it will connect, however your then be stuck like the rest off us unable to go any further.

My phone is exactly the same as yours being from the carphone warehouse, orange have sent me their settings, but it still didn’t work even before that. Really they should just go on and give us 2.2 instead, whats the point of going to all the effort to give us the new software, only for it to be out of date anyway.

Hi Keith,

what network are you with?

Having exactly the same problem. Have an Orange PAYG and unable to update

Hi, I’m in the same boat. Have an LG GT540 running 1.6 on O2 (pay monthly). When I use the support tool it says that the phone has version V10A – and says this is the most up to date. When I select “supported model” in the tool, it seems to have two entries for LG GT540 on O2, one on V10A and the other on V20A. Is this an error on LG’s part? I’ve contacted LG support, but haven’t had an answer back…

Hi Andy,
the latest news is that the upgrade for the GT540 is not yet available for Orange Pay As You Go customers. We will post more information when it becomes available
thanks

Hi Andy,
V20A is the latest upgrade for the Optimus – i.e 2.1

thanks

Indeed, however the tool incorrectly reports my V10A version as being up to date, and thus refuses to update. Annoying.

Hi all,

i’m sorry to see so many people are having problems with this. We are in the process of compiling an FAQ to help with the most common problems, which we will get live as soon as we can
thanks

I got a reply from Customer Services in a day and it works a treat now. Thanks.

whats the point of compiling a list…just fix the update to we can download it safely without turning out phones into bricks

You need to fix the update part for V10 mobiles so that they can easily update their firmware rather than compiling FAQ! Why you guys makes things complicated rather than making it easy…Life is NOT good!

i have problem: it says that i have already have the latest version but in reality i still have version 1.6

Updater decided my phone had been disconnected after 4% at installing, when it was disconnecting at all. Now my phone won’t turn back on and I’m considering sending it to LG. What do I do? Is this a common problem with the 4% and total shut down?

Im with Tmobile on pay as you go, is that fine for the update?

We don’t need an FAQ we are all aware why it doesn’t work, and that is you have not done the upgrade properly, when your software says we are running V10a software and then its the latest version, that isn’t out fault, thats yours , an FAQ isn’t needed for that. Your technical support department and man power would be far more use fixing the update. Please get this sorted out, this rate your update us all only to have the software out of date anyway because 2.2 will be out.

well said mate. just hope lg listen. won’t hold my breath though.

You should change the title of this page to ‘Do not try to upgrade your LG Optimus GT540 to android 2.1!’

I get the same issue as you, they all keep blaming the networks, but i don’t see how that matters when your starting with an unbranded phone. LG know what the problem is, can’t you just fix it ASAP. Everyone has the same problem you know its not our fault.

its also not avaliable to o2, vodaphone, tmobile, or orange, infact no one come on LG please fix this.

Worked first time not a single problem update is great

yes can you help

should i change my o2 PAYG sim?

Have a simplicity O2 sim in my O2 PAYG phone. Makes no difference what so ever. Un able to upgrade / update SW to 2.1. Have a wish list for a new phone with 2.1.

Hi Myke,
it is up to the network to accept the upgrade and make it available to the users of the particular handset on their network

Hi Keith,

that should be classed as an open network and thus should be fine. Am going to speak to one of our engineers later today/tomorrow so will be able to go through each problem individually and come back with answers
thanks

Thanks for letting me know. I upgraded to 20b yesterday but did it using a different method

My lg is unbranded and i have not been able to update, so network acceptance should not matter.
However i have contacted orange about the upgrade for pay as you go customers, as far as i am concerned we pay good money for our phones and the networks need to acknowledge that…
But other than not being able to get the upgrade the gt540 is a very good little phone with the 1.6 andriod software..
A note to those who complained about the 4% stop it does say on the lg site to leave it running as it is part of the upgrade process (( time span for upgrade depends on your connection and how busy the lg server is)), another factor to consider is do not use wireless connection when upgrading, use ethernet cable, wireless can drop now and then..
Back to the support tool saying that we have latest version when we don`t, it has to be a bug lg my phone is unbranded!!!!!!!

Are you on a network branded phone and if so what network?
I have unbranded unlocked GT540 and cannot see how to update to 2.1.
Please advise thank you.

I have a LG GT540 on Android 1.6 its not network branded and its not locked as it was purchased from Carphone Warehouse.
I cannot seem to get the LG Updater to update 1.6 to 2.1 due to being unbranded.
LG UK Seem unable or are unwilling to help those with unbranded versions.
I explained if it was an unbranded nokia their updater would update for it.
Please how do i update to 2.1 I use predictive text and every time i turn off my phone my user dictionary goes blank this is terrible.
Thanks Andrew from Walsall

My GT540 from CW is on 3 mobile. Will the upgrade work? Is anyone there sucessfuly running 2.1 on the 3 network?

Mine is the same. Unbranded from the carphone warehouse but used on Orange PAYG. Couldn’t install the update using the method on the LG website but searched another website and found a step by step guide using a different method. Now running android 2.1 with no problems.

hi there. could you send me a link to that website if possible. cheers.

anyone having problems with 2.1 upgrade on 3 network?

Im on 02, any news on the update. Im considering getting a new phone as I don’t think 1.6 is stable enough on the optimus and the update obviously is failing big time. LG need to rethink about this update

This is my first lg phone, well when i say my first i mean my third because the first 2 stopped working when i tries to upgrade them. Luckily i got it from the Carphone Warehouse and they replaced my phones as they were only a day or so old and advised not to try to upgrade it again until the problem had been resolved my LG. Can you imagine what would happen if Microsoft released an update and it screwed all the computers up. It just dosen’t happen. Come on LG. get this sorted……

Tried to upgrade and the tool says “The cellphone is the latest version already, so you don’t need to update”. It’s all impossible, the current version is V10A and V20A . Truly frustrating! What will be done???

I spent hours trying to fix it. When will we be able to go to V20A as advertised? Life could be good!?!

I tried posting the link yesterday but when I typed in the url the message wouldn’t get accepted. If you email me i’ll send you the link.

andy.beddoe (at) yahoo .com

Updated GT540 to 2.1 OS yesterday.
Now PC Suite doesnt connect my phone at all (‘Unable to Find Phone’), be it via USB or Bluetooth. Tried re-installing PC Suite but same problem.
Any suggestions?

I’m with Orange, plugged it in, clicked update and it did the rest by itself

Did you try reinstall USB driver? If not, remove the USB driver and intall again

Hi,
we recommend that everyone holds off on the upgrade for the time being until we can get more information for everyone.
thanks

Hi,
we recommend that everyone holds off on the upgrade for the time being until we can get more information for everyone.
thanks

How long will it take I cant download anything of the android market because I don’t have the latest software!!!

Are we there yet? PC suite IV software is also very unreliable. It crashes and stops responding on my Toshiba XP Professional laptop and cannot sync contacts on my Dell XP Pro desktop. What is going on? Who is developing the software and who’s testing?????

can u tell us what website please?

Hi Alarmsh,
our team are looking at this at the moment and we will update the page as soon as we know more
thanks

They have a partially trained monkey named Derek, he is in charge of the software development and upgrading of the Optimus from 1.6 – 2.1, so bare with him he’s got a lot of work on at the moment.

Where did you get your from ??? was it bought from orange or is it an unbranded one, strange how you seem to be the only one that has found it worked so easily.
The rest of us nothing never works :S

But my phone was bought unbranded and is exactly as you left it when you sent it out of the factory, all i did was stick my sim card in it, I did not get orange to send me any of their software settings why would this make any difference ??? I fail to see why any of this would be a concern to the networks, since they all have phones on their systems that run android 2.1, symbian and windows 7, it really is not like their systems are incompatiable with the software, if anything before long 1.6 will be incompatiable as it would have moved on and they will not have any support for it, it would be like trying to get techincal support from Microsoft for Windows 95.

how long we must wait, that LG will found a solution? Now we would see if LG is good!

I got it from orange shop about 3 months ago, it has the orange logo on start up, idk how it worked so well though, like i said plugged the phone in to the PC started the LG Update software clicked update then a couple of minutes later its done, i have had no problems with the phone running 2.1 all is fine.

thanks for the link AndyB, still a little worried about trying it, has anyone else had success with it ?

I am on O2 payg and upgraded my GT540 to v2.1 around 2 weeks ago with no problems. I occasionally get a ‘server not responding’ note flash up but it has not affected the operation of the phone at all. one point i would make is that the sims 3 which is pre installed on 2.1 will not work. Other than that fine.

help please mate im on the same thing as u send me the link

android madaco dot com

I have my Wi-Fi sleep policy set to “Never” but I still lose my Wi-Fi connection. This problem occur only after upgrade 1.6 to 2.1. in 1.6 , the same setting was working fine. This is a big problem for me and every time I have to turn the Wi-Fi radio off and then back on again for it to start working.
Can you please provode me the solution for this. I did upgrade on 13-Nov-2010.

In LG GT 540, I have my Wi-Fi sleep policy set to “Never” but I still lose my Wi-Fi connection. This problem occur only after upgrade 1.6 to 2.1. In version1.6 the same setting was working fine. This is a big problem for me and every time I have to turn the Wi-Fi radio off and then back on again for it to start working.
Can you please provode me the solution for this. I did upgrade on 13-Nov-2010.

I have gt540 v10b … when i try to upgrade it says latest version installed

i have just bought the lg gt540 and i am very disappointed that android is not downloading apps due to the 1.6 version and apps is the whole reason i bought this phone, i would like to know when this issue will be addressed

I had a response from LG over 4 weeks ago after a failed update after stopping at 30% phone now says up to date buut still 1.6, they said aware of prblem and sorting, my phones in limbo pending upgrade,surely this problem shuld be rectified now, Also read today that LG (Malasia i think) stated Android 2.2 would be released December 2010, perhaps LG uk should be putting thier effort into 2.2

I agree with you, they might as well just give up with trying to make 2.1 work and make 2.2 work, what is the point of going to all the effort only to have it out of date anyway.
Take note LG, just try and give us 2.2 you might as well.

I think it will be shortly after hell freezes over.

The same happens to my phone gt540. I tried every possible alternative, it says that I have the latest version and I have V10 installed, thus no upgrade is possible.

I have ugraded two phones with no problems and have had a couple of emails of people who have done it with no problem. Haven’t heard from anyone who has tried it and had a problem.

Same here with me….I have lg optimus V10B and when I try to update then it says I have already the latest version but still I have firmware 1.6 and not 2.1!

Why stop at 2.2,
2.3 has now been released,
come on LG be one step ahead

Well I’ve given up waiting to upgrade to 2.1. The Christmas wish list has been dealt with and Santa’s bringing me the LG Optimus 1 P500 with froyo 2.2. In the mean time the GT540 is going along merrily.

Might E-bay, might let the wife have it who knows.

I have now upgraded the phone using the method given to me by AndyB and it works perfectly, no problems what so ever.

To save people scrolling down, and for new users who may have missed it there is another way to upgrade to 2.1 i have done it and it works perfectly.
This method is with thanks to AndyB

android.modaco.com/content/lg-gt540-optimus-gt540-modaco-com/321895/faq-gt540-reference-thread/

If you goto that site it’ll give you all the info to upgrade, and it works perfectly.

weirdly if you click on the link it doesn’t take you to the correct place and i can’t work out why, however feel free to email me for the link on

mykeday(at)msn(dot)com

Thanks again to Andy B for bringing this method to the blog.

If LG updater software doesn’t work why can’t LG UK give us a ftp area to download some kind of exe file? There are many alternatives on other unofficial forums. This is truly undermining our confidence on this great little phone. LG, get your act together! Is LG UK doing this deliberately??? What’s going on?????

I agree Ajcontrol if Optimus 1 is on sale with 2.2 why should we be second class citizens.
LG Give us 2.2 and not the out dated 2.1 Android.
Cheers.
Andrew From Walsall

Just to say, I gave up waiting as well and followed the steps on Android Modaco. Couldn’t have been simpler and took 10 mins to complete, once everything had been downloaded. Recommended. Shame the manufacturers can’t match the level of support that the modding community can.

They probably don’t want to give us 2.2, because if they did then why would we buy the more expensive optimus one ???
They are probably quite content to keep this as their low priced budget smartphone.

Hello LG, where are you? give us a answer!

I assume you went into the wireless settings and then if you press the left soft key goto advanced and from there you can set the sleep policy ???
I ask as thats what i did and its working perfectly no problems, and this is after I upgraded to 2.1.

Hi all,

we are still seeking a definitive answer for this so we can help you all upgrade your phone. Fingers crossed we will have an answer for you asap.

If you have attempted the update and are now experiencing problems with your GT540 please contact customer services – http://www.lg.com/uk/support/contact/support-message.jsp

thanks

Please can you give us an ETA for this lgblog? Even a hopeful one would be useful! Cheers

Can u plz give us the link for the instructions?

Dudes !
first I unlocked my lg GT540 1.6v from meteor.
Will the mobile get locked to the original network after upgraded to 2.1 ??
reply me plz.
thanks in advance..

Just google “Android Modaco”, and search in there for LG GT540 reference thread.

Dudes !
first I unlocked my lg GT540 1.6v from meteor.
Will the mobile get locked to the original network after upgraded to 2.1 ??
reply me plz.
thanks in advance..

http:**csmg.lgmobile.com:9002/csmg/popup/help_management_view.jsp?brd_seq=2641&ret=1&curPage=1

Wheres The link i have android 1.6 and i want to upgrade it to 2.1 please let me know .. Really want to play the new cool games

Hi LG

Do you have any new info on when a stable 2.1 upgrade will be available for us with the GT540?

Thanks

The team are working on this, will get the news live once we know more.
thanks

That’s great. I know you guys are under a lot of pressure, but any word on whether we’ll be getting 2.2 or 2.3? I’m sure it’s the last thing you want to think about, but I’d love to know.

Thanks for the hard work guys,
Eoin

It’ll be neither of them… I think you’ll find it’ll only be the upgrade to 2.1

Jay

I didn’t mean this update. I was wondering if further down the line they’d be introducing 2.2 or 2.3 updates.

Cheers,
Eoin

i bought a gt 540 for the excellent reviews, it must of been lg themselves who wrote these as i am totally annoyed that i cannot upgrade yet other phone manufacturers are already runnig 2.2. lg this is the worst phone i have ever had and will be returning to sony ericson soon if you don’t sort this out. as is every one else i am disgusted and feel like i am being lied too. sort it out lg please

Hi Eoin,
no word on a future update currently i’m afraid
thanks

… when?

“Dear Customer
Thank you for your E-mail
We are aware that some customers are experiencing the download problems with regards to the 2.1 update. Our develoment team are working to resolve the issue asap. If this update problem has caused an issue where your handset is no longer functioning then please do not hesitate to contact us directly where we can arrange for a repair for your handset.
I hope this has been of some assistance to you.
Please do not hesitate in contacting us again should you require any further advice.
Best Regards,
LG Electronics UK Helpdesk”
Response from LG 16 November 2010 as advised they were aware at that date, I would not have thought a software glitch should take this long to rectify, I bought my phone on the basis of a email from LG confirming an upgrade to 2.1 was available and unless it is resolved very soon it will be going back because at the moment it is unusable, many android apps are not suitable for 1.6 and any that waste your data usage downloading will be removed on upgrading so LG get your ass in gear its now getting beyond a joke.

There is no use of my phone until and unless I get a firmware update for my optimus V10. LG knew about this glitch long before and still they are NOT trying to resolve it. We want the firmware update cuz just saying “their team working on it” is NOT ENOUGH….!!!

i doubt we will ever get above 2.1. some people on other forums have reported being told the phone cant handle that high but modders have got it working but its still unfinished.

Hey LG,
not really from the UK, but from the Balkans.
The problem is I can’t really install USB drivers. It’s really confusing, I press “Download USB drivers”, and then it says they’re downloaded, then it leaves me with two opened files, each in it’s own zip archive and the main application dedicated to the upgrade crahses. It’s really unstable, and I’m just wanting to tell you guys, since the upgrade really isn’t something I’m eagerly waiting for, but it could still be nice to have a 2.1 phone.

(Otherwise, the phone is awesome, I’m very satisfied).

Regards,
Nick.

hey im having problems too, it says i have already got the new version but im still on firmware 1.6 version: V10a – carphone warehouse T-mobile – Unlocked

i reset my computer lost all my info on it as well. when i had reset it said update now i did then it diconected my laptop from the internet. i connected back up to it and since then it says i running the most upto date firmware v10a but still on 1.6 im not happy. unlocked o2

when is this going to be sorted!!!!!!!!!!! I was really happy with my lg but now thinking I should have never bothered straying over to being an lg user.

lg is really giving very bad service.they should @ least announce when the update will be available so that we don’t have to keep checking.they should have @ least come out with the 2.2 or 2.3 as they are taking so long.

Like craig said- I absolutely love my LG, however not being able to upgrade to 2.1 or now 2.3 (need to play a bit of catching up tbh!) is a big blow.

Not impressed LG, not impressed at all….

Unfortunately its not LG that is the problem, it’s O2.

LG have released the 2.1 update for the GT540, to all networks including O2, O2 are usually months behind in putting new updates on, I spoke to an O2 sales assistant and he said that it will be at least mid-January before O2 get 2.1.

Its b@ll@cks!

It’s not O2. I’ve a Vodafone sim and an O2 sim- neither work.

I’m mroe thinking regardless whether the phone can handle more than 2.1 they will not want us to have it. Why would they ??? They have bought out the upgraded Optimus One, and the Optimus 7, so if we can just upgrade the software and then as good as have their new more expensive phone whats in it for them ???
They want us to buy the new phones.

email me on mykeday(at)msn(dot)com and i can post you a link to where you can update to 2.1 I’ve tried it and it works, and i know other people on this blog have used as well to great success, this link comes with thanks to AndyB

LG, please make an announcement regarding the progress of the fix. A lot of people want and deserve to know what the situation is.

Thanks

Hi Barrett,

we are working with the networks to try and get the upgrade approved as quickly as possible
thanks

Hi Craig,

we are sorry with the delay on this currently. But we want to have a definitive answer to help you all – which means it is taking our team a bit of time to get an answer back to us

We understand your frustration, but we want to be able to solve this problem for all of you and cannot do this until our team have a solution to the problem unfortunately. If you are having a problem with your handset as a result of a failed upgrade try contacting customer services – http://www.lg.com/uk/support/contact/support-message.jsp
Apologies again

I have updated my phone to 2.1 and now 3g is not avaiable, i cannot go onto the internet using my 3g, and i cannot receive pic messages. now that’s a big hard FAIL

err, yea, why am i still on 1.6 ? seeing as 2.3 is out this month. Get a get a move on grandad, i feel like a i may aswel be back on a nokia 5510.

may i ask when and 4rm wer u updated it???

Hey, just want to ask, is there problems with updating too 2.1 version with T-Mobile (unlocked) its saying i’m already on the new version. But i’m not

Whilst I agree that this is a complete shambles – why did you upgrade? Look at the top of the page where LG say “In the mean time, please refrain from upgrading until further notice”

Good grief, well mines is now on 2.1, it can be done and with LG tools – OK not from UK but from the Modaco site. Upgrade via instructions on this site was a breeze. BUT :
The LG USB drivers are rubbish, I’ve had a number of instances when connection to Win XP does not work. The new ones I downloaded with the update work OK, but only in one of my 2 USB2 ports. BUT this maybe a feature of my Mac (Yes Mac, I run XP via Vmware, only for stupid apps that won’t run on Mac OSX)
My phone is on Tescos pay monthly (which is O2), it was an unbranded, unlocked phone from carphone warehouse. It has now been reloaded with LG V20b Sep-13-2010 Android 2.1-update1.
I’ve been in IT for 20 years and all I can say is whenever there is a problem like this I look for the common denominator, and what it seems to be yet again is windows. Come on guys Android is Linux isn’t it about time someone decided enough is enough and built cross platform tools so we dont have to rely on Microsoft again. At least the phone is not microsoft (do let me start on that subject…!!)

Verdict of update – looks exactly the same, does the same, any ideas why I did it?

Hi Jay,

we recommend that for the time being no-one attempts to upgrade their OS until our team come back to us with a solution for all users
thanks

Hi Adam,
this sounds like a network problem. Try contacting your network first, then if not try LG customer services
thanks

@Louise.
Please provide a report detailing what the ‘team’ has done so far to rectify this sorry state of affairs. If you cannot provide this, then I think its safe to say that NOTHING has been done since this problem was pointed out to you weeks ago and that nothing is likely to be done. Apart from anything else, 2.1 is already out of date.

Hi Louise,

Please provide us link to upgrade ASAP.

Thanks,

its been 2 weeks since LG posted any progress (if any) updates..i think they have given up.

I just did the same. Works smoothly! Thought I’d bricked it because Windows crashed the KDZ FW Uploader, however after pulling out the battery then trying again, it worked! (set the application priority to highest so windows would do it again lol.)

2.1 is nice, though now i’d like to see 2.3… Like I previously said- It’s the catching up game!

i do agree 2.1 looks the same, much like upgrading windows 95 to 98, but really its more a matter of compatibilty with new apps. the last thing you’d want is to have the phone where you can’t download new apps and have no software support for it.

Hi Mick,

i assure you our MC team are still working on this and we will come back when we have a definitive answer

The Reason I’m so annoyed is because I spent about 3 hours trying to sort it as it says nothing on the main site where you can download the suite!!!
It’s not difficult to take down the link and put up a link to this blog post so people actually know there is a problem – lucky for me my problem was the connection but I feel sorry for those of you who now have phone problems.
I hate being negative but for such big company’s to be still waiting for this to be fixed its a bad reflection on your customer services and such a shame for a low budget phone that is actually fantastic and not received the praise it should have to be let down by this!
I’m sure you guys and gals are working hard but come on sort it out..

Even if LG do eventually get the upgrade fixed. Its going to be a waste of time as most new apps are now saying we need 2.2 and above to work properly E.G. Facebook

I agree with the user below. If there will already be an update, then 2.1 is already obsolete by now. Hearing the news it will be after the New Year, I expect the LG Dev team to take some more time and give us a real, proper upgrade to 2.2. I’m really looking forward to it, because right here in my hands I’ve got a great phone with lots of potential. Don’t mess it up, guys.

i just bought mine lg gt540 with 1.6, can i upgrade to 2.1? will there be any problem regarding bluethooth and battery life?

i just bought mine lg gt540 with android 1.6, can i upgrade to 2.1? will there be any problem regarding bluethooth and battery life? plz somebody reply me the truth…..is it good to upgrade or wait till lg fixes its error?

Afraid things can only get worse, recieved email from LG Ireland yesterday stating that Google are handling this problem now so in view of google have now released 2.3 what chance is thier of resolving 1.6 to 2.1 upgrade, I bought this phone on the strength of LGs confirmation that it was upgradable to 2.1 so feel thourally shafted, suggest every body hound LG customer support.

email as recieved
Thank you for contacting LG Electronics

Dear Customer

Thank you for your email,

Unfortunatley this matter is being look into and as it is being ressolved by Google themselves, We do not know when the issue will be ressolved. Sorry for any inconvenience this may of caused you.

I hope this has been of some assistance to you.
Please do not hesitate in contacting us again should you require any further advice.

Best Regards,

LG Electronics UK Helpdesk
———————————-
LG Customer Services
UK: 0844 847 5454 Ireland: 081827 6954
Mon-Fri 9am to 8pm Sat 9am-6pm

I had the exact same thing with my LG GD510 – it always wanted to install the usb drivers. I fixed it by going into Device Manager and manually uninstalling all the LG devices then reboot and run the update tool. It should ask to install drivers just once this time…. HTH

Unfortunately we are in the process of ensuring the upgrade is fully functional before we release it to all users. We will update this page when we get more information
thanks

Found this on a Google Android Forum: -

Question: i have the gt540 optimus and its android software is 1.6
is it possible to update this to a newer version or am i stuck on that one?
also would i lose all my apps and games etc if i did upgrade this?

Google’s answer: Android OS updates are manufacturer specific with the exception of the Nexus One since it’s Google’s specific phone. You will need to contact LG for updates if and when they are available. If your phone is Carrier branded, they may be able to help you update to the latest version.
————————————————————————

So then LG? It seems as though someone is passing the buck on this one doesn’t it?

Upgrade site seems to back up. Just successfully upgraded. Although not without problems.While upgrading, told me there was a connection loss between device and Pc. I would have to take battery out and press volume key to do it in emergency mode. This seemed not to work but had no choice as the mobile was showing replace battery. Replaced battery and pressed retry. This has worked, phone is upgraded. But I wish it had not crashed as it made me panic.

Warning! If you are sold a GT540GO instead of GT540, you cannot update the Android from version 1.6! Once the LG update page was back in business I tried, and it says upgrade available for GT540, but not for GT540GO, and when I try, it tells me that my phone has the latst version.

Needless to say I am returning the phone to the vendor, as my order and the invoice were for a GT540, NOT a GT540GO

Hi Tony,
sorry to hear about this. Thanks for informing other users about the potential problem with a GT540GO too.
Hope you get it swapped easily and quickly
Thanks

Hi I upgraded my girlfriends gt540 without any problems.
She is on o2 pay and go upgraded on a win7 platform.
Firstly the phone wouldn’t cannot to lg sync but by default it was set to mass storage mode, once I turned this off the phone connected and synced contacts etc…

Why would you not be able to update a GT540GO? It is exactly the same phone.

GO denotes that it was sold as a payg phone and therefore locked to the network.

Are LG suggesting that anyone who purchased a payg GT540 return it.

Hi all, I have an unlocked LG GT540 purchased from Carphone Warehouse. I plugged it into the PC last night and low and behold it finally recognised the fact that it needed the V20A 2.1 android update + let me perform this via the LG update tool!! (I have windows 7 64 bit)

I am now using 2.1 using my UK O2 PAYG SIM and am very pleased with it, live wallpaper and improved calling and SMS features!

The only issue I had was with my contacts I had backed these up with the PC suite, but had problems putting them back onto my phone, thus resorted to doing these maually (Doh!), but all seems to be fine now

Same here, tried it again and worked no problems.. I think they’ve sorted it folks!

Finally I’ve upgraded my phone to firmware 2.1 without any problem and its GOOD to see many new features like live wall, html5, bluetooth 2.1,etc. So far no problem encountered. I think lg has sorted out the problem.

Ive upgraded my optimus to 2.1 without any problem from this official site. thks LG

Another GT540, O2 Pay as you go customer here. Just did the upgrade and everything went as smooth as silk. It took all of 11 – 12mins to do from start to finish, I will admit it was the most nerve racking 12 minutes of my life but that doesn’t matter now it is done.

I didn’t bother backing up my contents or apps. I preferred the idea of re-adding the stuff again and perhaps re-tooling the apps to how I now use the phone now.

All in all I am impressed with the update so far, the contacts app loads so much faster now and there are quite a few nice changes here and there. I can even play Angry Birds now thanks to the update. I appreciate LG investing the time to bring us the 2.1 update. I hope you guys have a good Christmas and once again thanks for getting things sorted.

Agreed seems to be sorted now, Tried first via wifi on Lappy but lost server and couldnt reconnect, so tried main desktop and went smoothly, only snag i have seen so far seems to be a lag on unlock and shutdown buttons when trying to shutdown, must admit only just upgraded so havent benn thru settings yet, but now v20c 9 dec 2010 and 2.1 upgrade 1 , if only LG would be more open.

its not sorted,i still cant update and im getting really mad now!!!!!

i like the fact that lg havent offered you any support for this problem. the way it reads to me is, Oh dear, what a shame……

So is this upgrade ok and stable now or is it just a lucky few who have managed to upgrade. no work from lg yet. they are probably all working on the optimus2 phone.

yeah this update is working fine. Initially I wasn’t able to upgrade my mobile as that software said I have the latest version but after waiting about a month My phone firmware upgradation went smoothly. I never bothered to upgrade my mobile from unofficial site like mocodo cuz that have many problem….and those who tried from there have many flaws in their new firmware.

Can LG confirm that the GT540GO will receive an update?

They are the same phone and can use the same firmware. Surely LG just need to tweak the update software.

For anyone wondering what the difference between the two phones are.

GT540 = Sim free phone
GT540GO = Purchased on payg and locked to whichever network you bought it on.

If you bought your phone from Carphone Warehouse it will be sim free even if you bought it on pay as you go. This is why some payg cutomers can update and others can’t.

I bought my phone from Argos it is a GT540GO locked to o2 and I am not able to update at this time.

come on lg….be quick and let us upgrade to 2.1

I have finally upgraded my CPW GT540 this morning.Yesterday tried 5 times on my PC – W7 (64 bit) but didn’t get past 4% on upgrade but this morning tried on my laptop on XP and it worked 1st time.

Great to see the upgrade back online!

A slight problem with the upgrading … although my internet connection, memory etc. are ready for the upgrade, (after the analysis process is complete) the D/L process does not start at all… not even 1%… and after 4-5minutes a command box pops up asking to restart the upgrade process…

I would appreciate some help. Thank you.

The message that pops up is, “Failed to get information necessary for LG Cell Phone S/W Update. Please check for the Internet connection and press the Restart button.”

[My internet connection status is good as mentioned earlier...]

Nice to things went well! It’s frustrating from a customers point of view, when you know it’s not O2 that’s bugging up, but rather LG. I had issues however managed to upgrade to the KDZ software. I’m a GiffGaff user (runs off O2/T-mobile) Network and now things are fine.

How to find if my GT540 is gt540GO?

yay it works! i tried after waiting a couple of days and worked first time without fail.

i installed the usb drivers for the gt540go instead of just the gt540 & pc update suite finally recognized my phone its says i have version 10c (which i got from argos p&go) i checked on the update suite list & version 10c is not on the list ?? do i click the update button ?? im scared !!!

im on 02 P&go btw can someone tell me should i click the bright red update button ?

I have simobil (slovenia) and it doesn’t work yet..

I have a gt540go, upgraded fine….

im having the same dilema. think i might leave it a few more days tho

IF THIS IS NOT SORTED OUT FOR VERSION 10C (ARGOS BROUGHT/02 PAY &GO) ILL BE TAKING PHONE BACK FOR A REFUND & ILL BE SWAPPING IT FOR A SAMSUNG 15500 EUROPA WHICH IS ALREADY RUNNING 2.1 ECLAIR !!

HI GUYS matty here ive updated to 2.1 now it works yay live wallpapers are cool & phone seems smoother 3g is working no problems as yet ! so for all the guys who cant update on 02 pay as you go , when it says install usb drivers use the ones for gt540go !

quick note : after update android market was updated to new version & was playing up for a hour or so but has settled down now & ive managed to download some apps yay everthing works now !!

HI Asdf,
the upgrade has to be approved by the network, so you may have to wait a little longer for it
thanks

can i upgrade my andorid 1.6 to 2.1 in lg gt540? or i need to wait..can u give idea..

Will there be an official announcement from LG now the upgrade seems to back on-line?

i spoke th the LG support team this morning about this and they told me that they have not got an official response from the technical team yet, but will let us know as soon as they know more…

ive updated my argos brought 02 gt540 i used the gt540go drivers !!
my old version was 1.6 v10 c & now its 2.1-update 1 v20b – dec 08 – 2010 !!
all i can say is if update dont work try using gt540GO usb drivers !!

that because you got the v10c firmware i brought from argos and got the 10a firmware still wont update

Can LG Confirm that 10a firmware wont be upgraded? Ive just been told only 10c onwards will get 2.1 update?

Same here. Got the 10a firmware. Bought from Argos and can’t update.

have just updated v10A to 2.1 on lg mobile update, without problems.

Im confused… mine still say’s no update avalible i have re-installed drives and re-installed lg suport tool…what am i doing wrong?

Well well well… Statusupdate – Today I upgraded my LG GT540 to Android 2.1 -update 1 and software ver. V20b without any problems LG Suite detected and installed the update without any problems at all ) Now we are just waiting to recieve the new android 2.3 in an update from LG ;ob THANKS

Hi Bo,
glad you were able to upgrade your phone! No news on the 2.3 update yet, bit soon for a definitive answer on that i’m afraid. Have a great Christmas
thanks

Yeah,mine was v10A I downloaded the GT540GO usb drivers for my alledged gt540 and did upgrade no problem after weeks and weeks of frustration waiting for LG to get motivated

Hi Ben,
the issues with the upgrade have been escalated to Google so we can fix this for all users. We will post more news when we know more. Sorry for the delay
thanks

Gstubbs how did you manage.

Vodafone GT540 v10a lg mobile update says latest installed with no option to go any further.

What network?

I just got my GT540 updated a minute ago without problems. It’s from Carphone Warehouse on T-Mobile network. All i did was wait it out for a few weeks I guess and came back to this website. Seeing some persons getting there update to work I decided to try again. The only thing I did different is that now I’m in the US and I updated the LG PC Suite…that’s it. After days of annoyance before, now…it just worked like I was the one doing something wrong.

Who has coded this? I’m trying to install the updater on my new Windows 7 labtop and it keeps stalling. About to tear my hair out!

Alas the update has worked, at last! In the end it was worth it, so thanks LG

where can i download the update, it says on the website LINK REMOVED UNTIL FURTHER NOTICE

the GO IN GT540GO just means it was locked to a network when it left lg factory if it then gets unlocked & sold as new its still a gt540go also on no phone does it say if ur phone is a “GO” or not !

DON’T UPDATE YOUR PHONE TO 2.1 CUZ ITS WORTHLESS. AFTER UPDATING MY PHONE I FOUND THAT NOW VIDEOS ARE RECORDED IN 3gp Format AND THE VIDEO QUALITY SUCKS(earlier videos were recorded in mp4 format and were much shaper and clear)!!! AND EVEN MOST OF THE 3gp videos are NOT SUPPORTED BY PHONE WHICH EARLIER USED TO RUN SMOOTHLY BEFORE UPDATING.
If u want to experience only live wallpaper at the cost of other important things then go ahead and spoil your phone. but remember that once u have upgraded ur phone then u cant downgrade it.
Lg team spoil the phone rather than improving it…they suck!!!! Why cant they cross check everything before?

Hi LG
I’m from Mexico City and I tried to update mi gt540 but it doesn’t works.
In the “update” step it remains in 4% & it tell me that is a comunication problem…
How I can fix it?

Finally I could update my gt540, but when it restarted, it has got the same version 1.6 :S
How can I update it correctly?

my phone still updates to 37% then says software not supported for this model
if im doing anything wrong can lg plz make like a tutorial

My GT540GO on o2 pay as you go running version 10a says ‘The Cell phone is the latest version already. So you don’t need to update.’

Problem is not fixed.

The update tool says that my unbranded GT540, which I bought in the Czech Republic, is running the latest version. I bought this phone specifically to run Android 2.1, so I’m extremely angry and disappointed with LG.

not true ! YOU SHOULD UPDATE TO 2.1 you can run alot more apps & games now in 2.1 & you can control & force close running apps which also showed that app killer app i downloaded wasnt doing anything at all 2.1 USES ALOT LESS SPACE compared to 1.6 the only thing i dont like is the poor live wallpapers that come with it & sims 3 is pre installed & u cant remove it i dont like sims so its a waste of space for me !! ps. aquarium & earth are best free live wallpapers on market ive found ! happy xmas all !

maybe you haven’t got a gt540go ?? try re install drivers ??

Phone is identified as a GT540GO by the update software. Tried GT540 drivers anyway to no avail.

It still doesn’t want to start downloading the software. It says check internet connection. But my internet works fine.

I am form Slovenia, have V10C (Mobitel) and i get the message: “The cell phone is the latest version allready. So you dont need to update” so I’m extremely angry and disappointed with LG. Everyone have no problems with update, only LG have problem.

I am getting the same problem at the download stage sticking at 0% and then timing out asking me to check my internet connection. So close yet no cigar.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

I tried it on many computers including desktop and laptop. Still nothing. The other day I upgraded my girlfriend’s Xperia X8 in 15 minutes on the first go it worked fine. This is sooo frustrating.

It was a nervous 10 minutes having bricked 2 phones a month or so ago but wehay, it worked. Updated the lg sync program first, plugged in my phone and pressed the red button.

Just called LG customer services who said they had no idea why the blog says the update is back up. They are still working on it and it could be another few weeks before it is all sorted. They have advised that no one try to update at the moment.

I told them about the information on the blog and they told me not to trust it.

RE-DOWNLOADED THE UPDATE SOFTWARE TO MAKE SURE I HAVE THE LATEST RELEASE
AND ALSO RE-DOWNLOADED THE DRIVERS

BUT MY O2 GT540GO STILL SAYS IT HAS THE LATEST VERSION AND I DON’T NEED TO UPDATE

HAS LG JUST RELEASED THAT POST JUST TO FOB US OFF OVER XMAS??

i must say the support from 02 & lg for the gt540 is very confusing to say the least !!

there seems to be only a problem with v10a ??

No, I have the problem, and my version is v10c

Since upgrading my gt540 the contacts option is useless. I cannot bluetooth or sms a contact to my phone. I am sure it has also affected the gps functionality badly. Navdroyd no longer seems to pick up my location.
I have had an email back from customer services saying they have no plans to upgrade past 2,1.
All I can say is I wish I had not bought this phone at present!

Still getting latest software despite LG announcing that new update is now back on, what does lg suggest i do? Im running an o2 payg phone with 10a software

Spycates go to the android marketplace and search for the “LGcamera” app, this is a replacement camera program that allows you to shoot video in various different formats including MP4.

Enak problem @ Simobil :S

my phone still updates to 37% then says software not supported for this model
if im doing anything wrong can lg plz make like a tutorial

My computer doesn’t seem to recognize my phone. I installed all software and drivers. It still says “Disconnected. Please connect phone.”

Anyone else having this problem?? Any idea how to solve it?

God!!! tech team and PR team working seperately??? wot is this??

I’m trying to update from India i’m getting the error message saying “fail to get information necessary for LG cell phone S/W update” so funny above all it advices me to check the internet connection too…

regretting for buying this phone. Should have bought Samsung galaxy ( Will never do this mistake again with LG. Thanks LG for everything.

Must get rid of this phone sooon.

same error for me too. Just can’t express my anger in words (

1. download the USB drivers and install them.
2. Install the drivers
3. restart machine and phone
4. restart the update program

it must work now.

my phone still updates to 37% then says software not supported for this model
if im doing anything wrong can lg plz make like a tutorial

Still not working!!

I guess the only real solution is to stay away from LG in the future…

Same problem here. Installed correct USB drivers, restarted phone and computer, and still no joy.

Your phone is probably acting as Mass storage only. To solve this go into the settings menu and select SD card & phone storage. The top option under USB connection mode should say Mass storage only and will be ticked. Untick this option and your phone should then be recoginised by the LGmobile update tool. Hope this solves your problem.

He is how I just solved it. Make sure your phone is unplugged and turned off. Open the LGMobile support tool, then plug in your phone while it is still switched off. Windows will sort out all the drivers for about 30 secs and then your phone should be recognised.

Really starting to get annoyed here. On O2 PAYG in the UK, and purchased with the intention of updating.

Bit of a let down that the phone update stays at 0% on the “Download” stage and asks me to check my internet connection, after spending a few hours trying to figure out which drivers to download and get to this stage.

Sent an email to LG support asking what the issue is, seeing as they stated above that it was fixed.

A shame, because it’s a nice phone.

put your phone out of mass storage

have you takin your phoout of mass storage

If you can’t recognise phone, go to settings > SD card settings tab (different name in 2.1 and cant remember old one) then un-tick ‘Mass Storage Only’. Now try, this should work!
I’ll try wright up a blog post on possible issues on upgrading and link back here, however I used the KDZ updater which was more complicated in it’s own way.I’ll try explain how I did that, however this may void your warranty so for those who aren’t so techy, i’d say wait it out.
I’d say curiosity killed the cat for 2.1 with the exception of the updated android market + more apps.

I hope you guys get 2.1 working soon!

I had the same problem. Try updating it on a different laptop it worked for me.

I’m on O2 PAYG and it’s still telling me my phone has the latest software….
WTF..
This may be my first and last LG phone and I may change service provider ’cause O2 don’t give a S*#t about payg customers

GET THIS SORTED IT’S NOT FUNNY ANYMORE!!!!

uninstall everything then reinstall, restart pc / remove sd card restart phone then connect to pc ! (if all else fails you cud also try debugging mode on phone) peeps have managed to update all versions on 02 paygo !

try switching of your firewall when updating to 2.1 might help !

removing sd card should take it out of mass storage !

a guy below said it didnt work on 1 laptop but it worked on another says its a pc issue (when it comes to updating any software your always gonna have a few that have problems) we all have different systems & it could be your system stopping it !!

remember that 2.1 is only a little bit better than 1.6 but lg have offered it despite the fact they knew it would be a huge headache for them ! the gt540 is a good looking & feeling budget android ! my updated gt540go (02 pay&go from argos) has managed to run nearly all of the high end 3d games (wouldnt play them b4 on 1.6)

GT540GO,V10A,on O2 pay&go, it still says my phone is the latest version…

My phone updates on analysis to 37% and then says software not supported for this model
Im on O2 payg

Myself, Lathron, modplod, 07529AN and Waleedahsan are all on o2 payg and can’t update. Your statement that people have managed to update all versions on o2 is incorrect.

So far I have tried it on a Windows 7 PC, a Windows XP PC reinstalled drivers tried both GT540 and GT54GO drivers. Switched off the firewall and tried putting the phone into debugging mode. Nothing works.

Cheers, i’ll give it a try!

I HEARD THAT THE GT540 WILL GET 2.2 Froyo ?? THE PHONE CAN RUN IT !! BUT WILL WE GET IT ??

LG IF YOUR READING THIS GIVE US 2.2 FROYO !! make up for the shambles of the 2.1 update !!

USING A RUSSIAN MADE ROM & ROOTING YOUR PHONE CAN RUN 2.2 FROYO WITH NO PROBLEMS !! russian hackers make phone work flawlessly but LG cant ????? to see proof search youtube for : gt540-2.2.mov

until we get 2.2 froya we wont be able to run apps & games from sd card !! the phones memory isnt big enough to store more than 1 hd game at a time so ive scanned internet FOR ANDROID GAME APK FILES !! put them on my sd card & just install games from my sd card when i want play them ! you will need a file manager to install games & apps from the sd card (free file manager from market) !! WHEN U INSTALL GAMES FROM APK FILES STORED ON UR SD CARD IT IS VERY QUICK NORMALY ONLY TAKES 5 TO 10 SECONDS TO INSTALL A GAME FROM A APK FILE & THERE IS LOTS OF APK FLOATING ABOUT ON THE NET ! EG : GET ANDROID STUFF .COM !

After trying to run the installer I keep getting a fail to write log error – i dont have internet at home so this is one of few chances i have to update my phone, can anyone point me to any other downloadable update please? thanks in advance…

Hi guys. i done the update on my lg gt540. but now the pc suite is not sync my phonebook/ music/photos into my phone. i had to manualy enter all my phonebook entrys though .csv files. and mass storage my music and photos. the pc suite is showing that the phone is connected. but it is not syncing. i have check my phone and found that in the sync menu. pc suite is offline. and when its connected. it still saids offline. i can’t reactive it!! i been to carphone warehouse and they said to do a factory restore. but i want a second opion before i do this!

To LG Tech Support. just done Factory Reset. and resync. and still nothing!

Hi Paul,
sorry to hear about this. Your best bet would be to contact LG Customer Service directly so your query can be forwarded directly to our MC team.

http://www.lg.com/uk/support/contact/support-message.jsp

Let us know how you get on Paul
thanks

Hi Matt,
the 2.1 update has only just been made available on the GT540 so it will be some time before any news on the 2.2 will be officially announced
thanks

Still doesn’t work!

DEAR LG,
ALL WE NEED IS A COMMITMENT FROM LG TO UPGRADE US TO 2.2 FROYO !! IM SURE WE WONT MIND WAITING FOR IT SO LONG AS WE KNOW WE WILL GET IT & IM SURE IT WOULD IMPROVE SALES & RESPECT FOR LG SUPPORT !!

Hi do you have the v10a version? I have tried everything form unistalling the lot and downloading the most upto date software and it still says that I have the latest version!

evidently it seems you found a solution to this, could you tell me what it was as i’m getting the same issues?

Same here. v10a firmware on o2 payg.

NEWS ! LG GT540 – OpenSwift Project 2.2 FROYO ROM , have 2.2 working with only a few bugs, eg : camera & radio dont work,why cant lg help out & release an beta 2.2 rom for testing themselves ?? android is open source after all & we should be helping each other !!

It looks like some of you are still having problems with the update. Since this has been escalated to Google the problem should be fixed except in rare instances. For solutions to specific problems please contact customer services http://www.lg.com/uk/support/contact/support-message.jsp
Thanks

I just got my LG Optimus gt540 today and when I checked the firmware version, it said ’2.1 update1′, does it mean that LG has already updated this somehow? I am getting so confused. Also I have been trying to upgrade this phone using my Mac but I kept getting an error so I have given up on this as well.

I contacted customer support yesterday via both phone and e-mail and was told the same thing. I was told not to update until mid January and they couldn’t help me until then.

where did you get it from ? & yes you have the update ! perhaps someone updated it for you ?

This is the response I got back from LG

Thank you for your email regarding your LG handset.

Unfortunately at this moment in time o2 do not support their o2 pay-as-you-go customers to update their handsets to Android 2.1.

If you have any other furthur questions I would advise you speak to o2.

I hope this has been of some assistance to you.
Please do not hesitate in contacting us again should you require any further advice.
Best Regards,

LG Electronics UK Helpdesk
———————————-
LG Customer Services
UK: 0844 847 5454
Mon-Fri 9am to 8pm Sat 9am-6pm

i dont think LG know whats going on. I waited and waited for the upgrade to be fixed having bricked 2 phones. and when i saw that LG had fixed the problem just before christmas i plugged my phone in again and the upgrade went smoothly. Im on O2 Pay and Go and the phone is working fine. It looks like Lg are just trying to blame either Google or O2. All i did was make sure i had the latest version of the PC Suite and away it went. I must admit i find it strange why for some people it works fine and for some it doesn’t..This is my first LG phone and the amount of hassle i have had and all you lot out there are still having i won’t be getting another one…

how does that work when 02 pay&go customers have updated & are running 2.1 ! also ^^^ someone had 2.1 from new !! anyway the one old lady they have in lg customer services needs her bag changing !! that’s a auto response email & its not true !!

i read somewhere that in India they have 2.1 pre installed on there gt540′s ??

2.2 FROYO WAS MADE TO FIX THE BUGS IN 2.1 that means we are being sold faulty software with bugs !! the android system was made to be open source to fix issues like bugs easily & cheaply all manufacturers have a duty to support a stable android platform for there devices thats the point of android & thus 2.2 froyo is now the standard no bugs platform for android devices if the gt540 isn’t updated to 2.2 froyo lg will be breaching our consumer rights & will be breaking the law !!

If it also says something like V20c then the answer is yes

When I updated mine succesfully, I cleaned out all files apertaining to LG from my PC fom previous attempt at aborted upgrade pending future update, then when i updated againg redownloaded all neccesary software afresh, whether this helped to final updating or not i dont know but it might be wise to do it anyway.

I have just tried to update my GT540 to the 2.1 it start to update then crashed half way through – Now my phone will only switch on with black screen – Tried to updated again and the message on my laptop says your phone has already been updated !!!
can u help please = Tina

Hi LGBlogUK, i had a email from customer services. but i don’t think they read my email. because they told me to check my account & sync setttings. since at the end of my email. i said i already tried account & syncs settings.

I upgraded my LG GT540 to Android 2.1 about 1 month ago, it works great!!! No problems at all, just one word of advice, running LG PC Suite on Windows 7 or Windows Vista will be better, i couldn’t upgrade my phone when i used XP. When are we getting 2.2 Froyo??? Please tell ?

your case is really weird, my GT540 is my very first LG and i must say, they dun hv much market share in my country but heck, it’s one fine piece of engineering (considering the price, it beats even the more expensive ones!!) ! I’ll surely be buying the Optimus 2x! I think u should install the LG PC Suite on a Vista or Windows 7, it will definitely work! It didn’t work well when i first tried it on Windows XP, kept on reinstalling the drivers and wouldn’t proceed after that…

sounds like a failed update ! if phone is bricked (wont do anything) take it back the shop get a new phone , id suggest a factory reset but you cant if your phone wont boot up !

we all have a 1 year manufacturers grantee !! have noticed company’s like 02 will bend over backwards for a contract phone but dont give a toss if your pay & go !!!

What?! I have GT540GO apparently, why can some update and others can’t? Surely it’s the same phone! Update software claims version V10a is the latest, the supported model list shows 3 GT540 models for O2 but only one has the latest version V20b, why?

Hi guys. I am on o2 payg asweel. I have managed to upgrade my lg. Everything went fine untill I rebooted my mobile and millions of error messages came up on my screen, could not make any calls or anything and today my mobile turned itself off and I can’t get it to switch it back on. Also it does not say anything on LGs website next to upgrade that O2 payg is not supported.

2.1 IS BUGGED & OUT OF DATE !! 2.2 FROYO NEEDS TO BE LAUNCHED ASAP FOR GT540 ~ 2.2 FROYO GIVES YOU THE OPTION TO INSTALL & RUN APPS FROM SD CARD WHICH WAS THE BIGGEST FLAW IN PREVIOUS ANDROID BUILDS !! THE GT540 PHONE MEMORY IS POOR WE NEED 2.2 FROYO TO RUN APPS FROM SD !!

google has stated that 2.2 is supposed to be 500% faster/lighter weight than 2.1. !! i device was released with 528MHz processor, accelerometer sensor, 256mb RAM, and 512MB ROM with 2.2 froyo in october 2010 note the gt540 has the same stats except a better 600mhz processor !!

also gt540 has been over clocked to over 900mhz with no problems !!

on Dec 11, 2010 an official LG Product Pro Moderator states on official lg ally forum :

“A Froyo OS upgrade, will be available to all LG Ally handset users in February, 2011.”

the gt540 has out sold the ally 10 to 1 & has the same specs & system as the ally !!
shouldn’t we get the same upgrade in February 2011 too !!

it is not worthwhile to upgrade to 2.1 if you have already customarize your mobile and have a lot of apps set up already. amongst all the claimed features of 2.1, only bluetooth is practical and useful. i wait 4 2.2 for app2 sd

Hi,
the Ally was not a phone released in the UK, meaning that the person speaking in reference to the upgrade would not have been speaking in reference to the UK.

Currently there is no word on a further upgrade of the GT540, but please know we will certainly let everyone know when we hear more news
thanks

Hi Tina,
i’m afraid this is one for Customer Services sorry –

http://www.lg.com/uk/support/contact/support-message.jsp

LG nothing much seems to be happening re Vodafone upgrade to 2.1. Have you an ETA?

Just to depress GT540 users further Vodafone just updated all HTC Wildfire customers from 2.1 to 2.2.

Nice and smooth and out of the blue. No noise, no fuss just a little text and job done!

Who says you cant run from SD card on 2.1, I am quite happily running Sygic MM10 from sd card and none of my varous apps have been downoaded from the market all gave been installed from the SD card including Astro file manager via the LG installer so poppycock.

your wrong your not running anything from sd card !! your just installing from sd to your phones memory !! you need 2.2 froyo to instal & run apps from sd card memory (not phones memory) no app made for 2.1 will instal & run from sd card !!

the point being your phones spare memory for running apps with 2.1 is 130 mb !! vs 32 gb with expandable memory on sd with 2.2 !! you do the maths !!
you try & install a hd game like nfs !! it will say your out of memory !!

its the same phone more or less !! how come the usa get it in confirmed & we still waiting ?

Afraid we have no update on this currently. We will update the page the second that the upgrade is made available by Vodafone.

LG GT540 !!!! its shit

a cannot upgrade cause im out of US & UK & EU !!!!! what is that … its better to get another BRAND MOBILE and im going to publish at my arabic web site advising people not to by any LG so called smart phone cause its really not , may be LG is the smart company that lies to every one and what ? we belive !!! its my fult but i promis ill publish ,,,,,, NO TO LG Mobiles ……… لا للهاتف النقال LG شركة كاذبة و متأخرة 100 سنة عن العالم >>>>>>

Bye the way, LG dealer told me to buy KM900 for an application i want to be used at my mobile, then it did not … then what ???? he told me to by GT540 cause it support android !!! and after i bought it 5 dayes later i was informed the application needs 2.X android … the deler tolt me … just update you mobile !!!!! and now i cant update … so what should i buy anothe LG ?? may be P500 ha ha ha ha shit i lost about 350JD and need another 220 to get the P500 its more expinsive than Iphone & nokia n8 !!!! damn LG

lg come on get your finger out your ass does lg stand for lazy gits ??

I have GT540 Updated to 2.1 before official update with help from a friend.
| must agree we need 2.2 Froyo for our phones my phone still loses the words from the predictive text user dictionary as it did on Android 1.6.
Also there seems no option to check for updates on the handset unlike my neighbours HTC Wildfire which he bought for just under £130 plus £10 airtime from Phones4U and it was open to any network wish i had held back till now oh well.
LG get your finger out and give us 2.2.
Happy New Year to Everyone

Just out of curiosity, what version of LG PC Suite is the latest version?

LGBlogUK – you say contact customer services for solutions, which I’ve done several times, and had no reply… Can you tell them to either Stop being ignorant and answer the questions or just fix the problem (which as you can see from all the messages that are still coming in- ISN’T FIXED and Rare Instances my arse)

Also has anyone noticed that the GT540GO is not listed in any of the drop down menu’s on the LG site, only the GT540 yet other models show the GO label..

Is this another indication of LG’s non support of the GT540GO

Mine too is v10a o2payandgo GT540GO

Your lucky you got a reply, I’ve sent several messages and not had anything back!!
Getting Really Pissed off with LG now..

they’re upsetting a lot of customers and losing a lot more potential customers with all the bad press from this

where can i get latest pc suite and update package for Fedora (linux)

Your all a bunch of idiots Mucking about innocent purchasers of your handset i have the same and 2.1 is a complete fail , you can see how many people are literately begging for the realise of 2.2 and further more updates its been unvailed that its possible, its been proven possible , so many people are willing to take it further , otherwise your going to lose a majority of your clientel Sort it OUT LG Realise 2.2 NOW!

Your all a bunch of idiots Mucking about innocent purchasers of your handset i have the same and 2.1 is a complete fail , you can see how many people are literately begging for the realise of 2.2 and further more updates its been unvailed that its possible, its been proven possible , so many people are willing to take it further , otherwise your going to lose a majority of your clientel Sort it OUT LG Realise 2.2 NOW!

Your all a bunch of idiots Mucking about innocent purchasers of your handset i have the same and 2.1 is a complete fail , you can see how many people are literately begging for the realise of 2.2 and further more updates its been unvailed that its possible, its been proven possible , so many people are willing to take it further , otherwise your going to lose a majority of your clientel Sort it OUT LG Realise 2.2 NOW!

Your all a bunch of idiots Mucking about innocent purchasers of your handset i have the same and 2.1 is a complete fail , you can see how many people are literately begging for the realise of 2.2 and further more updates its been unvailed that its possible, its been proven possible , so many people are willing to take it further , otherwise your going to lose a majority of your clientel Sort it OUT LG Realise 2.2 NOW!

Your all a bunch of idiots Mucking about innocent purchasers of your handset i have the same and 2.1 is a complete fail , you can see how many people are literately begging for the realise of 2.2 and further more updates its been unvailed that its possible, its been proven possible , so many people are willing to take it further , otherwise your going to lose a majority of your clientel Sort it OUT LG Realise 2.2 NOW!

2.1 is so bugged its not even funny !! can you tell me why google apps start by themselves & wont force close , all these apps i dont use all they do is slow down my phone & most of my time is spent closing apps i never started & dont use !! i hate 2.1 !! plz plz plz give us 2.2 ffs !!

Correct in principle Mats Girl, answer should have been for previous poster who stated that you couldnt install from SD card, but having said that it doesnt insall my maps onto internal memory for Sygic MM10 these are read from the SD card, so not entirely true.

Not seeing any of these probs on my CPW GT540 2.1 although there is a definite Lag between any operations and certainly agree 2.2 is needed asap, maybe because on Paygo i dont use market place all my apps are downloaded and installed via usb from PC whether this is making a difference dont know?

i don’t use market place either i do same as you but i did update market & its only Google apps that main culprit i understand android is supposed to keep apps that you use around incase you go back to them etc but why have apps hanging that i don’t use or haven’t used ??

yes a app can read info of your sd but you cannot store the app itself onto sd & have it run from there sd cards are cheap too i have loads of them !!

ANOTHER IMPORTANT FACT TO CONSIDER IS THE 2.2 SOFTWARE IS THERE ALREADY !! LG ALL YOU HAVE TO DO IS PUSH A FEW BUTTONS & MAYBE MAKE A PHONE CALL 2.2 HAS BEEN MADE !! THE COST TO LG IS NILL TO RELEASE 2.2 UPDATE !! IT JUST SEEMS TO BOIL DOWN TO A SERIOUS LACK OF SUPPORT & BEING 2 STEPS BEHIND EVERY OTHER MANUFACTURER !!

guess what folks :The Android 2.3 gingerbread source code is now available for manufacturers to be ported onto their devices. The Android 2.3 Gingerbread handles memory and power better than 2.2 Froyo which means that we can hope Gingerbread to be ported very soon to many devices in the near future. dated December 18th, 2010 The base hardware requirements have not changed. any excuse that 600mhz processors cant run it is bullcrap ,sytem requirements have changed for 3.0 honeycomb which has also been made (beta/alpha) ! 43.4% of devices in the world are running 2.2 froyo as of 1st dec 2010 !

source wikipedia 43.4% of android devices are running 2.2 so all we waiting on is some lazy git to port the source code which to me makes me think its pretty easy & straight forward its your phone & the codes been made for you & youve done it before !! it probably take me half a day to do !!

Why is Lg’s updating so slow compared to other Mobile phone makers – thought you were market leaders – looks like your are falling behind – how embarrassing

Hi TC,

What upgrade are you waiting for? If it’s the 2.1 upgrade then this is available. If not, then i’m afraid that there is no official word on the 2.2 upgrade. When the phone was released there was no promise of a 2.2 upgrade, and the GT540 is an entry level handset.
Fingers crossed that it does get the upgrade guys
thanks

Hi Mr Lg

I am glad to see you have read my comments and the reason why are – when i purchased my GT 540′s I was informed that I will be able to update my phone to the 2.1 – I thought that sounds good !!
Then you just try it – I down loaded the drivers did it all as your web site advised – I have 3 GT540 to update well the first one frozen half way through then just went black and turned off !! I tried to re install but the message said update was complete = That phone had to be sent back for repair – I thought surely the next one will update – I made sure that i reinstalled the drivers but no – the message on my laptop said my phone was not connected to the USB – as I have 3 GT540 I have 3 USB cables to try – but NO not one of the would work !!
Then you read all the comments here and think – Whats happening to LG what the problem all other mobile phones update with a touch of a button – So come on wake up you must be embarrassed.

Thanks and have a nice day TC xx

The thing is i am of the impression that LG have no desire to take us upto 2.2 and behond, even if the phne is capeable of it, from a marketing stand point why do they want to give us the software, especially with them bringing out new versions of the optimus. being the one, chic, and black all of which are more powerful than the gt540. It’s like Microsoft not really giving much support for windows XP now.

ANDROID.COM/ GOOGLE USE :LICIENCE AGREEMENT
12. software updates
12.1 ,the software which you use may automatically download & install updates from time to time from google.these upsates are designed to improve,enhance & further develop the services & may take the form of bug fixes,enhanced functions,new software modules & completely NEW VERSIONS ,you agree to receive such updates( & permit google to deliver these to you) as part of your use of the services. THIS APPYS TO MANUFACTURERS THAT USE ANDROID !!

lg blog blocks users from posting !!

Hi TC,

sorry to hear you are having problems with the upgrade on your handset. When you returned the phone did it get sent back to 3? If so it would be worth contacting LG Customer Services directly explaining your problem directly, as they can then refer your problem to a member of our mobile team
http://www.lg.com/uk/support/contact/support-message.jsp
thanks

Hi Mr Dixons,
in some cases we do resort to blocking people from posting comments on the blog. This is usually due to abusive language or spamming
thanks

Hi Mr Dixons,
I understand your desire to receive the latest upgrade to 2.2 on your phone, but please bear in mind that the 2.1 upgrade was only just recently made available.
With regards to the above license agreement from Google, the document states that the software which you use MAY automatically download & install updates. This means there is no obligation on our behalf to upgrade the handset.
I have escalated your query regarding the 2.2 upgrade to head office and am awaiting further information on whether or not a 2.2 upgrade will be made available to 2.1 users
Thanks

We Want It Now !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Theres been so many petitions if head office regards their loyal users then they should allow it now ! Keep the support permanently the lg540 hasn’t long been realised they should keep it going and for this give us gingerbread!!!!!!!

Now that the official upgrade has been available (again) for a while now, how is everyone getting on with it? I’ve held back from upgrading myself, mainly because I don’t want to run the risk of potentially destroying my phone, and also because it looks quite tricky to backup all of my contacts (they’re not stored on Google) and also my SMS messages. I’m not too worried about my apps, as I’ll just write them all down on a piece of paper and get them back later.

Is the update now completely stable? And is there anyone out there who has upgraded since the ‘fix’ and suffered any major problems?

Also, if there is any chance of LG putting 2.2 on this phone I’m sure it would be greatly appreciated by everybody on here, even as a simple way of apologising for the earlier trouble with the 2.1 upgrade. I know it might be difficult due to commercial reasons, but I’m afraid LG might end up alienating a lot of potential customers if they don’t release a 2.2 upgrade. I would certainly have reservations about purchasing LG in the future…

I still can’t upgrade my o2 GT540GO to 2.1. Has anyone managed it yet??

Google have released a new version of Gmail but it will only work on 2.2 and above. Other versions of their own apps are been released soon but will need 2.2 onwards to work, If you go on the android market a lot of the new apps and updated versions of popular apps have been released will only work on 2.2 onwards. You can only download a limited number of apps for the phone because you can only use the internal memory but with 2.2 you can use the memory card. Come on LG, pull your finger out !!!!!!!!!!!!!

just for the record google own the software not lg !! its under license & to use it you must keep it updated if lg don’t give us 2.2 & 2.3 we should all get onto google stating lg arnt updating android / google services & breaching google/ abdroid licience agreement !! lg should be banned from android if they won’t update it properly as per the license to use it !

Hi LG,

I would like to find out how did you upgraded to 2.1. I have tried several times. Your software keep saying i am at the latest version. Could you tell me how I could update my phone. It has been a month and half. I have been waited for long. Please give me/us how could you do it. My version is V10A and my model is GT540GO.

Thanks for your attention. Looking forward to your assistance.

Regards,
DT

available to 2.1 users?? Are you having a laugh? 99% of the people on here can’t upgrade to 2.1 because it still isn’t fixed…
I’ve even been into the carphone warehouse with my o2 phone, and they couldn’t upgrade it either.. They said its the update program that needs fixing!

Me too, I can’t upgrade my GT540GO too. Could LG explain the meaning of the reply from you below:

“Hi TC,

What upgrade are you waiting for? If it’s the 2.1 upgrade then this is available. If not, then i’m afraid that there is no official word on the 2.2 upgrade. When the phone was released there was no promise of a 2.2 upgrade, and the GT540 is an entry level handset.
Fingers crossed that it does get the upgrade guys
thanks ”

The 2.1 is available ?? but why can’t Phil1959, I and some others are still having issues on upgrading our GT540?

Regards,
DT

Hi DT,

this was in reference to which upgrade TC was after. The Android 2.1 upgrade is available for most, whilst the 2.2 upgrade is still being looked into.
If you are on Vodafone then the upgrade is still pending.
thanks

Hello, i attempted to update my gt540 and it bricked my phone. I was extremly disappointed and sent it for a repiar. I will NOT reccond to update your phone!! Please lg can you make a video tutorial if its possible? i had to pay 20 pound for the repair which i feel was extremly inconvenient!! but still LG can you make a tutorial?

When the phone was repaired, did you get 2.1? or was you back to 1.6?
Paying some-one £20 to upgrade my phone instead of going through this nightmare is worth it..

This is the last thing i buy with an LG badge on it.. And i’m sure i won’t be the last person to say this… No support at all, Mr LG Blog just says it should work, but it doesn’t or he’ll say contact tech support, who either don’t answer at all, or when they do answer say, it should work!

Hello, LGBLOGUK
this is for you ???

Hi Keith,
sorry to hear you have been having problems. I will see if we have a handset available to make a tutorial video, but can’t promise anything i’m afraid. Did you contact customer services RE your GT540?
thanks
Joe

Hi Sub-Zero,
i understand that the upgrade on the GT540 has not been smooth sailing for everyone, and we also appreciate your help with other users on the blog. Sadly my tech knowledge is not great enough to be able to help everyone, where as we have a dedicated team behind customer services who can help better than i can.
If people are having problems we do recommend contacting customer services for further assistance:
http://www.lg.com/uk/support/contact/support-message.jsp
or phone on 0844 847 5454
thanks
Joe

i rang ur tech guys yeaterday & they told me the eclair 2.1 had been removed from your servers as it was still bricking phones..they told me to check the blog for info on when it was available,and the link at the start of this post takes me to ecair 2.1 for my gt540 .so whats right and whats wrong .is 2.1 available or not ??

Same here DT, my handset is down as a GT540GO using the O2 network and I cannot update, as I’m aware users with the GT540 (no GO at the end) phone can update, why is that? I paid for this phone I expect the same updates to be available to me!

I have a gt540GO on the O2 network. LG support have replied to my 2 emails (I sent two in case they missed one) both replies saying that the update to 2.1 has been pulled from the servers as there are still problems with it. This means that NOBODY should be able to do updates at the moment.
Strangely, they pointed me to the blog to get up-to-date info on the status of 2.1, yet here it states that the update is all sorted and working for everyone except Vodafone.
If LG cant even synchronise their customer communications, what hope do we have that they can release a working upgrade?!

Which drivers should be installed in order to make the upgrade? It always says theres a connection between the PC and the phone even though the phone is detected and the USB check is passed.

Thanks for your reply. My GT540 is with O2 having GT540GO as its model number. I just want it to be 2.1. I have been waited for long. Could you tell me when will it be possible for mattsonit, TC, me and other who are having trouble upgrading to 2.1?

Many thanks

hello, carphone warehouse sent my phone to a repair and i got it back loaded with 2.1 im so happy =] lol

No I meant i have three mobiles to upgrade – and i took the one that would not work at all back to carphonewarehouse and they repaired and updated to 2.1 now it works fine.
But i have 2 more phone to update – dont think i will bother – i have better things to do with my time THEN JUST CRASH MY MOBILES

hey im form india I just bought my GT540 yesterday.. installed official software tools from lg’s website.. i followed all instructions in the beginning first it used to get stuck at 4% then after retrying it got stuck in 15%!!! i knew removing the cable at that time would brick my phone but i had no other options but to remove it!! MY PHONE IS BRICKED NOW!! TRIED SEVERAL METHODS FROM XDA-FORUMS NO HELP!! FUCK YOU LG!!

Hey sub-zero, They sent it back preloaded with 2.1!!! id pay if i was you updating is far to long!

It happen to me – LG should’nt let us update knowing this could happened – so bad u cannot image HTC or Samsung doing this.
BAD BAD BAD ………………………….

Hi DT
I Did not understand this reply either !!
I did not mention 2.2 upgrade ? – wat aload of rubbish
Regards
TC

i installed 2,1 yesterday and it has totally messed my phone up. rang lg, now got to wait for a courier to come and take my phone away to be repaired. 7-10 days i have to wait!!!!! When i complained that the upgrade should not be on if it is causing so many problems, I was told it no longer is. Shocking service

happened to me too. not impressed at all. need my phone for work was told it will take 7-10 days to be repaired. so got to get hold of another phone in the mean time. Bought lg phones b4 but never again after the way they have treated us all.

Glad you got it sorted Keith!

my phone goes on analysis then updates to 37% then a mesage appears saying that software not suported. some times it will say latest software pleaes can you help?

still no answers to my question and the link to the software at the top of this post is still working ,come on lg pull your finger out this is bad customer service

hi,
have got in touch with someone to verify this for us. Will update when we know more
thanks
Joe

hi im peter and when i started to upgrade my android 1.6 to 2.1 it stopes when he were traying to upgrade it on 4 percent i dont know why can u help me???

The update software for this isn’t available on my mac and both my Windows computers refused to recognise that my phone was connected to it by USB.

Hi Jack,
unfortunately it could be one of several reasons that the computer is not picking up your phone. Try contacting customer service specifying what Windows OS etc you are using:
http://www.lg.com/uk/support/contact/support-message.jsp

Thanks
Joe

I upgraded both my son’s GT540′s OK, but they were only recognised after turning off the setting for mass storage mode only (thanks pirateuk – “Your phone is probably acting as Mass storage only. To solve this go into the settings menu and select SD card & phone storage. The top option under USB connection mode should say Mass storage only and will be ticked. Untick this option and your phone should then be recoginised by the LGmobile update tool.”).
However, now they have a problem in that texts are often delayed arriving and calls can’t be received even though 3G is shown as a good signal. Turning off 3G allows texts to work (not sure about calls). Other sites have anecdotally reported similar issues for 2.1, so this is yet another argument for 2.2 (I can’t revert them to 1.6, and they are not very useable as phones now!). Please get a 2.2 release for the GT540 as soon as possible.

I had to go to my O2 shop today and while i was there i was asking the tech bloke about the 2.1 upgrade. I told him that i had managed to upgrade my phone just before Christmas when according to the LG Blog people, the upgrade was back up and running. He said that O2 HAVE NOT OFFICIALLY ENDORSED THE UPGRADE TO 2.1 AS THEY WERE STILL HAVING ISSUES WITH ITS STABILITY. This would explain why my phone seems to have a mind of its own every now and again..but if you read the last blog from LG (dated 23.12.10) O2 is on the list of approved providers. Why have they put this on there if O2 haven’t approved the upgrade yet. The O2 bloke said to keep an eye on the O2 site for more information as to when they will approve the upgrade but for now i will have to put up with a ghost in my phone thanks to LG………….what a bunch of idiots

Hi Mick,
we were informed that O2 had approved the upgrade, however i am getting someone to double check this now. Will come back to you when i know more
thanks

i’ve updated my optimus phone but i won’t let me connect to the internet through mobile network but will let me use wifi ??? please help

Well can you explain since i did the upgrade why dose my phone now restarts 3 or 4 times a day without notice, applications crash or won’t start all the time, the analogue clock on the main screen appears every now and again, the phone keeps freezing all the time plus various other problems.

You didn’t give much info to go on (like your provider and whether the phone is pay as you go). I suspect what has happened is that when you upgraded your phone it set all the “settings” that your phone needs to use your providers internet to default.

When you buy a new phone you get two text messages that contain instructions for your phone on how to use the network. When you upgraded your phone it became “new” again and these instructions need to be sent to your phone again.

I have a GT540 on O2 pay as you go so I can only tell you how I did it. Bring up the applications screen and look for the “SIM Toolkit” app. Start that up and scroll down the list of options till you come to “Get Settings” select that option. This will tell your phone provider to text the settings to your phone. When you get the text’s you will be instructed to select “install” and that will set your phone up again to use the providers network.

Once again this is for O2 users but I imagine there is a similar think in place for other network operators.

cheers i now know what you mean cheers again

NOTICE : Please make sure you are using the latest version of MOBILE SYNC before running the OS upgrade on your handset.

Where do I find the latest version of mobile sync? At first I thought this was the update program but now I’m told its a separate program that the update program needs

Can’t connect the phone to the LG Mobile Support Tool

Hi Mickja,

unfortunately that’s one for Customer services

http://www.lg.com/uk/support/contact/support-message.jsp

thanks

Hi Zachary,

if you are having problems connecting through 3G this could be either your handset or your network. If you haven’t manually changed any settings, check with your network RE 3G availability. If this fails you will have to contact LG customer services

http://www.lg.com/uk/support/contact/support-message.jsp

thanks

I have this problem too. anyone pls help

try in windows xp….i have problem in vista

Hi – So I am a little confused – Should I be upgrading to 2.1 eclair or not?

I have finally got the pc suite installed on our pc, after several evenings fun and games. But it tried to upgrade last night and froze about the 4% mark and never shifted at all. My lg is from Orange pay monthly so do I try again – or will it bu*ger up my phone?

Thanks in advance for your resonse lg blog man

this companys terrible they need to keep up to date on their firmware we’re current two updates behind i seriously think they’re head office should sort them selves out because we are all losing faith they’re terrible.

To all on o2 PAYG .. get your phone on RMA by talking to live chat on the LG site or o2 and get them to upgrade it for you as it is still under a warranty. The easiest option for all of us suffering with this nonsense.

I used to trust LG’s products, but since buying my GT540 on O2 PAYG and seeing the mess they are making of the software updates, I’m going to avoid their products in future. They can’t even get the English in their update tool correct!

So I know you have now upgraded the GT-540 to Android 2.1 but what about 2.2 is this possible? will we be able to upgrade to 2.2 and install apps to the memory card????

Enquiring Minds Want To Know!

Hi Yogiman,
we have the mobile team looking into this at the moment. Will post more news on this as we hear it
thanks

Hi Anna,
How long did the handset freeze for at 4%? Did you leave it or switch it off/unplug it? There have been instances where the phone pauses for a short period early in the process of upgrading. If it remains like this we recommend you contact customer services for more specific help upgrading your handset
http://www.lg.com/uk/support/contact/support-message.jsp

Thanks

lg support is retarded !! great phone with bad support !! have cancelled orders for the 2x also !

mr lg blog should be sacked you are useless just like your update & support !! 2.1 update has screwed up my phone 3g is now bugged !! ty for nothing mr lg !

Have you contacted customer services with your handset problems?

In reply to Nospam –
I too have a O2 PAYG (GT540GO) and im happily running an O2UK 2.1 V20A firmware rom.

telling me to contact customer services isn’t helpful ! anyway I’ve got fed up with lg now & have rooted my phone am now running 2.2 froyo rom (hacker made) & phone works perfectly now !

my god…….LG customer services….you are having a joke….never again will I go down the road of getting another LG mobile!!

don’t blame you. i got fed up waiting for a fix for this, finally plucked up the courage to install 2.1 via kdz updater and it worked perfectly. lovin the live wallpapers.

Glad you sorted your phone out. I recommended customer services as they will refer your problem to a specialist engineer with knowledge greater than my own. If anyone is having problems with their phone after an attempted upgrade, we still recommend referring your problem to customer services
thanks

Hi Rmdgwales,
have you had problems when contacting customer services?
thanks

has the update been taken off the servers cos my LG GT540 says its 1.6 version and followed the instrutions but the update program says theres no update available.

2.2 froyo should be released for the gt540 by lg to make up for all this mess at the very least have lg checked its sales figures for this phone there is a huge amount of angry customers !!

Hi MrDixons,

Our Mobile team are still looking into the practicalities of a 2.2 upgrade on this handset currently

thanks

Hi sheepy,
It should still be live here -http://www.lg.com/uk/android/index.jsp

If you’re having any problems your best bet would be contacting Customer Services where someone can address your issue specifically

thanks

2.2…. some of us still can’t get 2.1, ffs…..

For a big company like LG developing 2.2 for GT540 should be no problem! A single russian developer did great work and released an almost perfect 2.2.1 ROM, but unfortunately didn’t finish it. Soooo 2.2 is definatley possible. It now only depends if LG wants to do something for his customers, or is lazy. i hope it isn’t the latter…

do you really think the LG Mobile team are looking at 2.2 for this phone……NO !!!!!!! All we seem to excuses and get in contact with customer services or have you tried etc….I doubt they are even trying to sort the 2.1 problems

i had to send my gt540 back to lg for repair as it sounds off frequancy when being used on speaker phone ..My question is the handset was running 1.6 when i sent it in but will it come back with the 2.1 firmware ??

Hi Razorblade,
that’s an interesting question. It depends on whether the part can be replaced or whether you receive a new handset.
Have you tried to upgrade it to 2.1 thus far?

thanks

HI Mickja,
i am fully aware that this problem has been dragging out, but i assure you that i have just checked with our mobile team and that they are still looking at the feasibility of 2.2, as well as the existing issues with 2.1.
We do stick by our recommendation of contacting customer service if you have a problem with this handset as the team at customer services are specifically trained to deal with issues that some of the users may be experiencing.
thanks

Hi azru,

Our mobile team are looking into the feasibility of a 2.2 upgrade on this handset at the moment.
thanks

HI Modplod,

what is the issue with your handset? Is it failing during the upgrade or are you on Vodafone?

thanks

no ive not tried as i cant get a definite answer to weather this upgrade is possible on o2 pay as you go the link at the top of this blog says its available yet your tech dept says its been withdrawn

ps…..surely if its a new handset then it should have the new firware on it

PLEASE MAKE IT THIS APP2SD IS KILLING ME

As I posted awhile back, I’m on O2 payg and I’m still been told my phone has “the latest software”. Is this issue with the update down to O2 or LG, or both.

i keep on trying to update since november but same thing always comes up on the analysis part, 38% not supported on this model. please lg HELP

wouldn’t bother waiting. dont think lg are going to sort this out anytime soon. do what i did and update using the kdz updater, it’s so simple to use. i instaled the baltic 2.1 rom and it’s working perfect on my o2 pay as you go gt540.

LG please give us the definitive position on the O2 PAYG 2.1 upgrade. My updater still shows 1.6 (V10a) as the latest version

I think I may have found the problem. The LG Mobile Update App has an update for GT540 but for some reason thinks my phone is a GT540GO

I’ve been following this blog for a while now. Despite the fact that numerous individuals have posted about O2 PAYG phones not being able to get the update, and after contacting customer services myself (twice) I see no resolution.
This is meant to be the official LG blog. Why are you telling people that the update is available? Your technical team (via customer services) have told me that the update has been taken offline due to compatibility issues.
They advised looking here to get the latest news, but you seem remarkably uninformed for an LG employee.
Please update the official text at the top of the blog to reflect the true circumstances of the update rather than just re-posting the same message telling people that it’s available when your own CS team tell people it’s not.

I don’t know why some of you guys can’t upgrade GT540 from 1.6 to 2.1. It works perfectly for me. Back in early January 2011, I couldn’t get the update. Somehow it was not available using the mobile phone update apps, but around late January, I finally get to upgrade to 2.1 using the official mobile phone update. Oh, and I from Indonesia.

Right now I was hoping for official 2.2 from LG. Lots of apps I wanted to install but running out internal memory, while my micro sd still in pretty huge capacity mode.

Any chance we will get the update soon? Let’s say late February perhaps?

Hi modplod,
i am chasing an answer on this now as the news i am hearing is contrary to what i was told
thanks

Having just deleted and re-loaded the updater and drivers, I’m now, AT LAST been told that new software is available. Bit late in the day to attempt upgrade now (due at work soon), I will attempt it tomorrow. WISH ME LUCK……

get to 4% phone goes into emergency then reboots and says communicaton error. it just wont work help

Same with mine. O2 PAYG is now showing as v20b but at 4% it gives the communication error. Even going into emergency mode doesn’t help – it then happens all over again.

I know why there isn’t any news of 2.2 update. It’s because they’re thinking of the 2.4 update this summer. Yeah right, i little bit sarcasm doesn’t mind i suppose.

mine is v10a and no matter how many times try it just wont work just wish someone would fix this once and for all

i really dont know, why is so hard to get 2.1 or 2.2 android on this phone? many others cheaper phonec havent any problem with 2.2.! Lg, if you dont found the proble, than this would be my last LG, because Competition is big to wait a one year to update android!!!!!!!!!!!!!!!

I apologize, i tried now and it work! Good wok lg! Now we wait 2.2 have a nice day

I was told a couple of days ago by the LG support people that the GT540 cannot be upgraded to 2.2 as the hardware won’t support it. Funny how a 2.2 build by non-LG is reported to be working happily in the wild. Anyone would think LG don’t want to support the 540 as they have newer Optimuses to push…

same situation with me !!!

Well you’re totally right, that would be the most obvious but also normal reason and explanation why we don’t get the 2.2 upgrade. Still, I would like at least a confirmation like “The LG GT540 definitely won’t get official 2.2 upgrade”. That would be fair wouldn’t it?

lg alley & gt540 is the same phone has same specs !! why is lg updating the alley to 2.2 froyo & saying they are looking into the gt540 ?? I repeat the alley & gt540 is the same phone so where is the 2.2 update for gt540 ??

Hi Mrdixons, They are looking into the problem and as soon as it has been resolved it will be posted both here on the blog and on all relevant channels. I’m sorry about this and want to let you know that it is being worked on.

JUST MAKE 2.2 update that would mean the world to everyone… like this with only 2.1 and no Apps2sd my phone is practically worthless NEED THAT SUPORT …PLEASE MAKE IT

is lg going to fix the update feature so it works beyond 4% then saying phone connection lost phone reboots over and over. tried calling there support team got fed up waitng on them answering. note to self dont buy an lg product again only got it because they said 2.1 was going to be put on it. money back please lg

Having Problem. Only go up to 4% and then some Error and i can try to restart but restart does not do anything only go to 4% again and then offer me to restart the process again. What to do? Please come with some solutions!

Hola, soy de Venezuela, y mi GT540 dejo de funcionar en plena actualizacion… A donde puedo recurrir por ayuda en mi pais? El GT540 todavia no ha sido distribuido en Venezuela y requiere que se le instale el firmware nuevamente… AYUDAAAAAAAAAAAAA!!!

hi there i tried updating to 2.1 i got to the update and got to 4% and it said communication error i tried a different pc and it said software up to date then tried first pc again but just said up to date aswell so am getting really frustrated you buy the phone and expect to get the update if there is one not all this agro and should not have to pay £20 for those of you who did

I’ve got mine sorted last night..
Remove the memory card completely, charge it up too.
This only worked for me with a fast laptop with windows 7 os.
I tried for days to get it to work on the other computers with the same 4% and stop.
You got to load all the software with the phone disconnected, first with the update screen to get the computer to read the phone, then the syncronising program,
. it puts up a screen and you need to press a button to start it, REMOVE the phone first.
Once loaded switch the phone off and then connect it up, you will wait a while at 4% but then it moves on pretty quickly.
The sims 3 doesnt work on mine after but the rest is good.

Glad you got it sorted. Just to update everyone – the team are still working on this to try and get a definitive answer for all of you. We have had an update recently saying that they are close to a definitive answer so fingers crossed we should have a solution for you all soon!

Hi
I am so glad , but last SOON was mid january ?(according to email from You in december)

Mobile Phone Support: Ok thank you very much for bringing this to are attention, I have just been told that they verified the update. With regards to your Updating issue you can send the handset to us and we will update it for you at our repair center. Please call 0844 847 5454 and select options 1 & 3.

the date of this is 15/02/2011

Mobile Phone Support: Ok thank you very much for bringing this to are attention, I have just been told that they verified the update. With regards to your Updating issue you can send the handset to us and we will update it for you at our repair center. Please call 0844 847 5454 and select options 1 & 3.

Hi Adi,
i understand your frustration with this problem. I’m afraid i can do is reiterate that i heard from the mobile team earlier this week with the news that they are approaching a solution to the problem and that they will return to me with an answer soon.
Sorry again for the problems with this

Hi
Thx for reply , any is still better than none

I’ve updated my phone to Android 2.1 now, without any problems , i hope LG makes Android 2.2 available as well at some point, as there are already a lot of apps that i want to use, but are only compatible with Android 2.2+(apps like Machinima, and the latest YouTube app for Android, and many others…) :’(

Can you tell us when the lg GT540go will get upgraded (vodafone) to 2.1.

Hay peope ther is no reason to blame lg they are doing their best to solve the solution. It would help us though if lg woult tell us when android version 2.1 is avalable for diffrent carriers.

i had to send my phone back to o2 for a repair it came back with the 2.1 firmware upgrade but its soooooooooo slow at times it makes me wonder if this handset would take another firmware upgrade

HI S,
I still haven’t heard definitive dates from the mobile team i’m afraid. They got in touch early this week to say they were making progress and that hopefully it wouldn’t take too much longer before they returned to me with a solution for all of you GT540 users. Fingers crossed it’s soon
thanks

lg update progress is far to slow if not sort soon it i like many other will stay clear of lg. this is not good service

I want to upgrade to 2.1 but it doesn’t work on a Macbook just PC/Windows!!! Is there any way to go about this without borrowing somebody’s laptop/pc???? Very frustrating.

Hi Frankie,
we apologise again for the length of time this is taking. Hopefully the team will get back to me ASAP and i can return with a definitive answer for you all
thanks

Hi,
unfortunately a Mac version of the drivers have not been released currently.
thanks

all new apps are for the software 2.? and above my phone is not old but is out date lg really need to get this sorted soon. this update issue has been going on for far to long

Any news on whether we should try to use the current upgrade (and risk destroying our phones) or wait until a new one comes out? This has gone on too long now!

I am really looking forward towards the 2.1 upgrade although lg should never forget about the gt540 users and should constantly upgrade and also update the system.

so are these updates going to go past 2.1 , it could really do with froyo and the eclair update didnt go easy so maybe to restore your companys faith in people it should be available ive seen it posted on android forums so a genuine lg release is possible i know you’ve bigger and better fones to deal with but the gt540 with constant updates still wont shadow these, so come on listen to your end users we all want an update where we can install apps to the sd card i was looking at your 3d optimus earlier but sadly was put off by the experiance ive had with the gt540 please restore my faith and release a froyo or gingerbread update

Hi Craig,
it’s my understanding that the upgrade should be finalized and ready to be re-posted soon. We recommend you wait for the new version of the update
thanks

This was absolutely my last LG phone …

<>

Any update regarding update for Vodaphone configured units?

I tried to upgrade my LG Optimus 540 to V2.1, but it always stop after doing 91%. My previous version has also been deleted. HELP!!!

Hi Asdf,
sorry to hear you feel that way. Is there a specific problem with your handset or are you still awaiting the upgrade to 2.1?
Thanks

Hi Dheeraj,
Unfortunately you will need to contact Customer Services so they can refer your specific problem to a specialist who can help with your problem
thanks

Software says unable to upgrade my phone… Stuck with crappy 1.6… Thank LG…

I assume this will be 2.1? We are all still waiting on 2.2, as the 2.1 upgrade has introduced as many issues as were improved from 1.6!

Our team are working on the 2.1 upgrade, and i was recently informed that they were approaching a solution Hopefully the upgrade will be finalised soon.
thanks

There’s no word from HQ with regards to the 2.2 update currently i’m afraid Mike. The team are working on fixing the glitches with 2.1 however
thanks

Hi,

Can you confirm if the adroid 2.1 upgrade is available for any south african carriers. i.e Vodacom or MTN?

Hi Robert,
unfortunately i don’t have the answer to your question due to it being outside our region. If you contact Customer Services for South Africa they will be able to help
thanks

like other i check and no formal update on this page. you read the comments you know the problem and reply the team are working. this is poor , put a formal update out so we know what it going on. lg need to look and protect the customer base. you may be ok at the moment but when you don’t look after customer they will stay clear of lg products. i will never waste my money on lg.

hi….
I HAVE LG GT540 MOBILE PHONE.
WHEN I TRY TO UPDATE ANDROID 1.6 TO 2.1, MESSAGE IS DISPLAYED OVER THERE , THAT YOUR PHONE IS NOT SUPPORTED TO UPDATE THE 1.6 TO 2.1.

CAN ANYBODY HELP ME….
MY ID IS gforgoldy@gmail.com

I Attempted to update my LG GT540 when the update first came out and it didn’t work and the phone completed malfunctioned and had to be basically completed replaced and it took a few months to do this.

So can i update my phone to 2.1 yet ?
I have been waiting forever and i don’t want to risk the phone breaking again as its costs me a lot of time and money to contact you and get it replaced. Its ridiculous !!

Will there ever be an update for O2 pay as you go customers?

How did u do tht….???
Pls help me mate i jst wanna upgrade my lg gt540 too……..

Stop giving us the crap and sad songs about LG they have made enough money from us on the phone so give us the 2.2 update or make it public what your HQ phone number is and not customer services and we can phone the ourselves ime sure enough would phone to make them listen to us the customer the people that pay the wages

Hi Frankie,
i understand you’re frustration – but i have no official update from the team other than they are nearing a solution. I wish i could offer a more definitve answer and assure you that it will be as good a day for me as it will for all of you. In the meantime please have my assurance that i am doing my utmost to get a solution
thanks

HI Lordwoodford,
i am of the understanding that the current update to the upgrade that the mobile team are working on will include an upgrade for O2 pay as you go customers
thanks

Hi Mistry,
we would recommend awaiting our next update if you have had problems once before
thanks

im sorry but… you have been working on the update to 2.1 for the last 6 months or so and still not completely ready? 2.3.3 exists now!!!! if your handsets can not keep up with Google Androids OS DON’T USE IT!!!! im still waiting for my upgrade to 2.1 for o2 PAYG… when i tired it upgrade it ended up on some portuguese network!? Honestly this is a disgrace.

LGBlogUK, You have said on several occasions that you have not heard from HQ re the 2.2 upgrade. I have a simple question that really only requires a yes or no answer. Is it LG’s intension to upgrade the GT540 to 2.2 in the future?

Hi Pirate,
i took this question to our team and i am of the understanding that it’s not to do with whether or not they will, but more a case of if the handset and specifically the drivers can handle the upgrade without affecting performance in any other area of the handset. I wish i could offer you a definitive yes or no answer, but i am still awaiting that reply unfortunately
thanks

hi im having problems with My GT540GO, i have unlocked the phone to all networks but when i tried to update it using the LG update it still showed the phone as a GT540GO which cannot be update how can i update this.

Hi Chris,
our mobile team are working on a solution to fix the upgrade as it still has some bugs in the system. We recommend awaiting the new upgrade
thanks

Ok ile ask you once again and see if you answer this time Stop giving us the crap and sad songs about LG they have made enough money from us on the phone so give us the 2.2 update or make it public what your HQ phone number is and not customer services and we can phone the ourselves ime sure enough would phone to make them listen to us the customer the people that pay the wages

Ok tried update still no luck. tempted to go to watchdog and get them to look into it then lg might get there finger out there arse or just tell them a load of rubbish

Hi Dave,
all i can say is that i have been told that a solution is imminent. And with regards to giving you the number for HQ – when i reference HQ i am talking about the Korean offices as the problem was escalated to that level.
I really am chasing as much as possible to get a solution and i understand that this is a huge in convenience for all of you. If you want to escalate a complaint then you can do that through customer services
thanks

Please answer this question… really this 2.2 update is a must…. this way my phone is good as usless… what’s the point of having apps if i can only have like 5… and i cant have offline maps for navigation because i cant put them on the SD card… just make that upgrade…….. lg alley & gt540 is the same phone has same specs !! why is lg updating the alley to 2.2 froyo & saying they are looking into the gt540 ?? I repeat the alley & gt540 is the same phone so where is the 2.2 update for gt540 ??

ive 2.1 working on o2 , but to get it i had to send my phone in for repair

Sorry to hear that faithless. Is it working ok now?

Hi Seven,
the answer will not come from the UK, but from HQ in Korea. I do have people trying to get an answer for this currently, and i do appreciate that this has been ongoing for sometime now. But unfortunately i do not have an answer to this question at present. sorry
thanks

pity LG don’t understand the meaning of the word imminent…it’s now March and still no solution to the upgrade issues..who will ever buy LG again?

its ok now thanks.sims doesn’t work which i’m not botherd about, if i route my phone does it void the warranty ???

Hi Faithless,
Best to check that with your network provider. From what i understand most network providers will consider this as a warranty-breaker
thanks

I bought my phone from 02 as a pay as you gp handset, when i go to update it, it says that it is the current version but it is running 1.6 HELP!!!

just got my gt540 on 02 payg updated to 2.1 from lgmobile update the update went smooth enough but when my phone reset and turned back on i was getting constant force closes coundnt make calls and couldnt even acess contacts but a factory reset fixed this

Major flop for LG. Here in Portugal same problems with updating, TMN the network provider took two weeks to answer to the question of updated lg gt540 availability. Bought two with 1.6, one i managed to update, the other no. The internet mobile forums are loaded with this same problems of updating to 2.1

i want froyo

Seven,cant understand your problem because my lg540 is happily running Sygic MM10 navigation software offline and also has about 12 added apps running fine, but must agrees it needs 2.2 urgently.

prob be another ten updates out by the time we get that

I have updated my optimus to 2.1 and everything is perfect!nice work lg!but i want to ask you,my phone charges me without doing anything.whats going on and what can i do for it?please help….

Hello, I Know you get a lot of question about Android 2.2 coming to LG Optimus GT540, Do you know if there is any update. Because the reason i really want it because i want the SeekDroid App. Which You can only Get On 2.2, Its Really Bugging Me Because me because why can’t they just put the update out there. We Brought the phones for Android and we anit getting the full services. what a waste of money i say. Sorry for taking it out on you. Thanks !

Hi Kurtis,
there is no official upgrade to Android 2.2 for the GT540
thanks

Hi LP,
not quite sure what you mean by charges you without doing anything? Can you elaborate?
thanks

The problem at 4% and stop has something to do with the lg modem being accessed while hooked up to the computer through the usb cable. You should be telling this to your technical department. The update worked for me when i had loaded the update program but before installing the update on my phone , disabling the lg modem in my pc systems tree. The only time it worked!!!!!!!

please see previous

please see previous

I had the same problem, it has something to do with the lg modem when it is hooked up by usb, It seems to stop the process. I steps i took were 1, load the update program till it recognises the phone. 2, go to the hardware tree on the pc’s system and you will find lg modem as a device. 3 disable the lg modem. 4, download and follow instructions with the update program. I tried updating the phone like 10 times before i eventually found out this information. I dont know why LG (larfin gits) dont know why this is the case and simply tell evrybody who is having a problem that this is the fix.

look below, i found a fix.

If you can updated GT540 to 2.2 ,who will buy the optimus one?

But Why Not. Ever Other Phone That Got Android Has Android 2.2. It’s Not Fair. Why Should We Not Have It. We Brought The Phones. Which Makes LG Money. But All LG Wants Is The Money Not The Work. LG ARE RUBBISH !

why do i post on this site still waiting for lg to provide the update on vodaphone network we ask you state tech team working on this. i would like a sensible reply like WHEN. also please provide lg address for us all to return this out of date phone

i have been actually getting infromation unlike some people and found out that the 2.2 android update will be available most likely this month though it a small update not as big as the 2.1

Lp2009,Turn the background data off otherwise it keeps updating for weather etc it happened to me by using £10 in first wekk without making a call since then never cost a penny.

All you people who cannot upgrade to 2.1 are I think Pissing in the Wind, the lead time for LG to sort this out are now stupid ,It shouldnt take this long, the GT540 will out of date soon so will never get done, I bought mine purely because LG stated it was upgradeable anf anybody should take it back and ask for a refund for misrepresentation, I am lucky because minbe did upgrade on second attempt.
Lg are now just playing with you and treating you all as MUGS.

Any news on when the new upgrade is likely to be available? Or has it already been fixed? Something a little more concrete than ‘imminent’ would be nice…

Ohhh Cool. So We Should Get The Update Soon.
Thanks

Where is this information from?

To whom it may concern,

I Have an LG GT 540. I tried to upgrade from 1.6 to 2.1 yesterday. I downloaded what i had to & followed all the steps as shown on this page. http://www.lg.com/uk/android/index.jsp

The “Analysis” & “Download” & “Update” All went good. Then before going into the last step, It went into emergency calls or mode nd the screen went blue. A msg popped up, saying something like, there was a connection error, please Disconect the usb cable from phone take battery out & put it back in nd reconnect it pc nd press continues.. well something like that i dont remember the full msg. I did just like it said… Well nothing happend. The phone went dead!! It doesn’t work at all anymore, it’s not functioning at all, i tried to hold down the volume key button & start, also many other things but nothing works. it’s just dead. it wont charge, usb doesnt work. Absolutely nothing works =(((( I followed all the steps correctly, please help me!! i just got this phone couple days ago

Hi Medeneusniice,

sorry to hear this has happened to your phone. We haven’t heard of this problem and recommend you contact customer services so it can be replaced or referred to an engineer
thanks

wats a gt540go

YES IT WOKED = ) I KEPT ON TRYING AND ENTERED DOWNLOAD MODE IT ALL WORKED ON THE 4%

Well i mean that without making any phone calls or sending any text messeges i am being charged.i tried to turn off the background data but there is stil problem

Okay Thanks . But When will this be ?

WE ALL WANT THE ANDROID UPDATE. JUST RELEASED THE UPDATE
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2

I connect to the internet using my GT540. Is it mandatory to have the internet connection active throughout the upgrade?

WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2
WE WANT ANDROID 2.2

Can we expect a 2.2 update soon?

still awaiting a resolution from the team on the 2.1 upgrade unfortunately

Tried to update and went to 4% and stayed there for 2 1/2 hours and now when i switch my phone it displays fastboot mode and i can’t use my phone

Hopefully cos the 2.1 upgrade has pretty much made my phone useless. 8 hours it took to recieve 3 texts, cals don’t connect on in coming or outgoing either!!! Rubbish update!!!

Sorry to hear this Ally. We recommend contacting customer services with details of the problem with your phone.
thanks

is there going to be an upgrade to 2.2 or not simple question please give a simple answer to us the customer, not ive been intouch with HQ and there looking into it, ask them straight is there going to be an upgrade to froyo 2.2 or do we all have to go out and buy new phones stop stringing us along you can only give the same answers so many times ie ive been intouch with HQ and they are working on this i wouldnt buy a sat nav that coudnt be updated to the latest maps otherwise it would be pointless andriod is comming on leaps and bounds were are we now at LG 1.6 or maybe 2.1 if it dont mess up stop giving us the same old info and run around and give us something like we have got you 2.2,/And to mr LGBLOGUK if you cant your not saying enough for the people that own a GT 540 and we need someone that will stand up for us so i guess you should stand down of the payroll that we lg 540 GT payers pay for

Why does it still say available to o2 users at the top of til page?
o2 have clearly stated to many of its customers, including myself that they do not support the upgrade due to the amount of phone’s that are being bricked by this rubbish update by LG

Update your web page with a bit of truth
Have some respect for us consumers rather than feeding us bullshit

LG are the only manufacturers that cannot update their own phones
All other manufacturers did it months ago and have also deployed 2.2 with 2.3 coming

FFS even Russian hackers managed to get 2.2 on the GT540

Surely 5months after a promised update this should have been sorted by now?

“Sorry to hear that, please contact your customer support and unfortunately there is no info from the HQ about 2.2″

Hello. Everyone stop asking when they are upgrading to android 2.2, LG have decided they enit ever going to upgrade the phone to 2.2. I Know this because i had a chat with one of the live people from lg support !
Thanks

plz help me! it gets to the update bit and then does not go past 4percent1 plz help i realy wanna update!

how do u install the update and were

The update has been removed for the time being
thanks

One of the troubleshooting issues was to simply leave it when it gets to 4%. The engineers say it will pause at this point for sometime…

how do i update to 2.1 on gt540

yes but then it looses connection wid the phone

Hey, I have installed that LG Mobile Support Tool, everything proceeded fine until the Support Tool crashed.

Once or twice the phone showed a blue screen with the message that says “Emergency Mode”, but as soon as it’s switched off and on again it’s fine. So I re-start the upgrade process thinking it was just a glitch.

The Mobile Support Tool crashed again, now my phone would initialise with a all white LG logo, and a colourful logo – presumably that of Android… and the phone shows a problem message saying that I could either force close, or wait.

What do I have to do to make the phone work again? It is only 6 months old, seems a shame that it broke so soon. I had higher expection from LG products before this. Any help would be gratefully received.

Hi Gloria,

unfortunately this is one for Customer Services i’m afraid. Sorry we can’t be more help, but we are awaiting further directions from HQ on the status of the update
thanks

Hi Bank,

we have removed the update for the time being as HQ are working on getting it fixed due to some glitches
thanks

Just spoke to Customer Service, they want £23.50 just to look at my phone, and then there may be additional charges to have it fixed – all because of my trust in the brand and never saw the need to register.

I have had numerous products from yourselves over many years – various computer components, TV (still in use), monitor (which lasted me 7 years)… They’ve always proven to be good value for money, and certainly extremely reliable, up to now.

Unfortunately this GT540 upgrade and after sales “support” has thoroughly dented my confidence in the brand.

In all honesty I expected LG to be able to do better than this.

Hey, I installed teh LGMobile Update but I just cannot get it to connect to my GT540. I installed the USB drivers but I still couldn’t. Then I tried with Recovery Phone and the update appeared and started to scan my computer, but when the scan reached 30% it stopped and informed me that there was no connection with my phone. Now I can’t update although I really want to. Please somebody tell me what should I do.

pay as you go model og gt540 they aren’t different, but they obviously are as the updates weren’t available to go users

Do not send it in for repair or update. they told me to do that for a free update to 2.1, i did then was charged for them to look at it, charged for parts which in my opinion i didn’t need my phone was fine! AND THEN HAD THE CHEEK TO SEND IT BACK WITH A DODGY OPERATING SYSTEM! I have no welcome screen, i am stuck on handwriting mode when i text, I virtually had to force them to give me the new update, Now i have a dodgy phone. which is still in guarantee, but they won’t replace. I will never buy lg again, I’ll buy HTC or Samsung or sony next. Pay the extra guys get a make you can trust! leave these jokers dig they’re own graves in these bleak finantial times. by not helping they’re customers properly they’ve lost my confidence. We all deserve refunds!

forget it and buy a new phone thats already 2.2, read my story below and a few months ago (if this will let you go back that far!)

MY ADVICE TO EVERYONE IS STOP WHINING COS YOU BOUGHT THE BETAMAX MODEL NOW GO BUY A PROPER PHONE!

Or go to an expert and ask him/her to put the CyanogenMod 6.1 on your phone if you really really need the 2.2. (and if you don’t need the fm radio, xvid/divx codecs, and camera video in h264/mp4)

Hi Gloria, can you just confirm this is LG Customer Services?

When i turned of the background data i stoped being charged for every minute.but i have realized that i am being charged with 1€ per day!also i have noticed that i cant make any phone calls or send any text message on 2G signal.please help me,it have costed me so far over 35€!

Yes, I’ve ditched my GT540 and got an HTC Desire S – that company has proper customer support. My experience with LG over the GT540 has put me off from ever buying anything LG again.

Mine is exactly the same, how can you say you you have not heard of it. Its all over the internet now i have looked.

So the update’s still vanished…

Any news on when it’s coming back? And will it work? It would be nice if you could give us a more definite date than ‘imminently’…

the 2.1 update worked fine on my gt540 and i am about to install Android 2.2 Froyo on my gt540

Well done. I’m running Android 2.3.3 (Gingerbread/CyanogenMod7) right now on my GT540

Did you do the official 2.1 update? It seems to be no longer available above… And where are you getting 2.2 from?

how do i instal Android 2.2 Froyo

It must be getting near to 9 months since this fiasco started, I any body still believes that LG will sort out 2.1 or even offer 2.2 must be living in a Dreamworld, Although i managed to upgrade to 2.1 its definately the end of road for me with LG.

So true. its a total disgrace. I too managed to upgrade to 2.1 but regret doing it as the phone has never worked properly since i did it, with no support from LG either. As for getting 2.2 PMSL

Really discreace from LG..shame you lg…unhhappy customers, this is not the way how to do business!!!!

hI lg I am from Ecuador, my cell provider is “Claro”
I can’t still upgrade my phone, the lg support tool says I have the last one version (V10A)
please, help

Same here m8,waited about the same length of time and had enough,selling my optimus on carphone warehouse for £30…. getting a samsung or sony next never again going to purchase an LG

hi all,

in need of some serous help. Ive just tried to upgrade my phone and all was going fine until 4% when it froze and disconnected itself. As I didnt know what to do I removed the lead and tried to turn off. It still said download and would not respond so I removed the battery.. Now it wont do anything. What can I do.

PLease some one help.

Are you going to update us on your 2.2 upgrade then?

Same thing happened to me;
1. Unplug USB
2. Remove the battery
3. Hold the volume down button (LHS of phone) and reinsert USB lead at the same time
4. I then re-ran the update program.

The easiest thing might be to do a hard restart, you can search that pretty easily on Google.

No word on whether this handset will get a 2.2 upgrade i’m afraid. I have been informed that the 2.1 upgrade is working correctly now, but just pushing for final confirmation
thanks

I had the same problem last night,did the answer from Clitstimmer help,if it worked i will try it myself,and if it did not are you still trying to upgrade?

Hi Fishears, for some reason I got 2.1 from LG PC Suite IV. Everything was good and got succesfuly updated, BUT as it seemed too good to be truth, my internet network service (data package) is not working at all, excepting by WIFI, Bluetooth etc. How did you do to upgrade to 2.3.3? is it viable without having these kind of problems? – Thank in advance for your comments and greetings from Nicaragua. Mario

Hi,
for some reason I got 2.1 from LG PC Suite IV. Everything was good and got succesfuly updated, BUT as it seemed too good to be truth, my internet network service (data package) is not working at all, excepting by WIFI, Bluetooth etc. How did you do to upgrade to 2.3.3? is it viable without having these kind of problems? – I contracted with Claro in this part of the world and have no idea to where I can go to claim for my warranty. If I have no hope from them, I will regret for the rest of my life for buying LG. Thanks
in advance for your comments and greetings from Nicaragua. Mario

lg support is just plain crap 4 posted item no replies etc i upgrade phone using developer and 3rd party support sites. all done by by son so all you with old phones just give it to  a 15 year old kid and all will be sorted. i think lg need to offer my son a job!!!! 

 yayy! i finnaly got 2.1 on my phone it tuk a long time but its so worth it!!!!!!!!!

just so u no im bloating:o 

Hi guys ny help on my phone plz i just bout my LG optimus 3 days ago n its already freezing how can i get it to stop doing it i feel i just been ripped off with this phone ny ideas of how to fix my problem besides buying a new phone

 Hi all, I was using android 1.6 and faced some problems so, I went to the  Vodafone Center and handed in my phone for repair. I tracked my phone using the webpage they gave me and found that android 1.6 was reinstalled. It took me 1 weak to get my GT540GO fixed and I got it from the shop. Then today (Saturday, 21 May 2011) I ran the LG updater and found out that my phone could be updated to ANDROID 2.1.1 so I clicked on “Start Update” and flowed the procedures and got my phone UPGRADE TO ANDROID 2.1.1 (SUCCESSFULLY).  I only hand one issue where the update stopped at 4% but then I just followed the advise and got it going again. 
                                                 
                 Thanks a lot LG and Vodafone for the brand new experience of android 2.1.1. 

Just can’t wait for Android 2.2 or even higher versions!! 

 wat did u do when it froze on 4%? i get a usb hub port error message as well

I just followed the Instructions, such as; Disconnect the devise from the computer, take off the battery, connect the device back to the computer (while doing so press the volume button down), put the battery back on and press “Restart” on the update manager. The update will restart from 4% onwards I think. Wait for a wile the upgrade take some time. While the phone devise is being update you will notice that the phone restarts don’t worry, it all good. When the update IS OVER exit the Update Manager and your devise is ready to be used. It might be slow after the update but don’t worry just restart your devise and experience the power of Android 2.1. update 1. 
                       PS: I just followed the instructions the Update manager told me.

Sorry for the bad quality picture

i tried updating it to 2.1 and it froze on 91%(while installing) and said the phone has been disconnected, i took the phone out and it wouldnt turn on, i am thinking of sending it to get fixed but i dont want to, what should i do???

I tried my 540 O2 PAYG and it finally worked – no problem whatsoever. Just let it run its course – it takes ages to complete.

well it doesnt turn on so when i plug it in nothing happens

I have bought my LG GT540 from Carphone Warehouse about 6 months ago. Today, I have tried to update it, and then I found out that the LGMobile update does not find my phone connected when it actually is connected. I have downloaded everything, from Phone driver to USB driver,but the LG PC suite says “Disconnected. Please connect the phone.”, I am also using windows Vista, also when I press update smartphone, it asks me to connect the phone to PC with the USB cable… Please Help, getting annoyed….

I had a similar problem. Try going into settings > SD card & phone storage and untick mass storage only. Then reconnect the phone and see if that makes any difference.

Riht now Im gona try on my acer travelmate 2410 ( yeah, I now its old…), but this time with windows XP…

go into settings > SD card & phone storage and untick mass storage only. Then reconnect the phone this works. its a good update (LG give us a update to 2.2 if the phone could cope with that) lol

*tumbleweed rolls past*

I’ve had no problems with my Optimus 540 at all, everytime I have updated, it’s all fine. On 2.1.1 now, but I think that LG has forgotten about it’s Optimus 540 users as Android 3 is about to be released. Thanks LG!

Will the temporarily removed links ever be added back? I’m really getting fed up with my GT540 being slow and randomly resetting and want to upgrade to 2.1, but all I can find are unofficial updaters and baltic roms…

Im on O2 and in the list of supported models my phone (LG GT540) is among them yet my phone shows up as the GT540G0 which wouldn’t be an issue except the supported models for O2 only include the GT540G0 with th V20b s/w and mine shows up as haing V10A…what do I do??

I’m sorry to hear you’re having problems. Have you tried our Customer Services dept yet? you can reach them on 0844 847 54 54. They should be able to help you.

works great, just have to wait when it keeps hanging on 4%. thanks!

how long did your update take?????????

I’m stuck at 4% for 1 hour now…The screen was blue (Emergency Mode) so I removed the USB, then removed the battery, reconnected the USB (while pressing the Vol. Down button), inserted the battery, restarted the update and it got stuck again at 4%. The screen now isn’t blue at least (Download Mode). How long did you have to wait at 4%?

hi just want some help how can i download android 2.1 seriously need help

Hi, Please contact our CS team on 0844 847 5454 and they should be able to help you.

i am getting one on wensday and i am on vodaphone will the update work for me?

where did you get the information to get the update ?

Clearly these lazy ballbags (LG) are never going to release an update. Get on some forums and just upgrade the phone to 2.1 (or higher) yourselves. I mean it’s been months now. Use some initiative. I upgraded to 2.1 months ago used a hacked rom. Took about 20 minutes and no problems since.

give us the adress plz vodafone sucks .. S_:

Just wonder if there is any point waiting for a new update? i am on 2.1 and i saw a difference at the start but now its slowed right down again, my phone rings quiet then i have to wait like 10 seconds before i can see who it is, when i play songs (aac/mp4 format) on my phone i have to wake the phone to play the next track most of the time, and some of my alarms/ringers don’t work even on default. I had it from a catalogue and they keep getting me to phone a tech guy, they wont exchange it or take it back and its gonna cost me like £200 and i’ve had it a year.

did that 2 me had 2 return mine 2 carphone warehouse and the the new update is crap it lags like hell cant play angry birds or anything now because of the lag!

Well the Sony Ericsson Xperia X10 skipped Android 2.2 and went straight from Android 2.1 to Android 2.3 in the last update it had…, so i guess there’s still hope for the LG GT540.

To anyone with a GT540 who wants to upgrade. Just google this “xda gt540 optimus android development” and you will find all the info you need to upgrade to a custom 2.1, 2.2 or 2.3. There are many solid projects out there that will amaze you and put LG to shame. I’m currently running 2.3.5 (CyanogenMod 7) and everything works.

[...] with my lg viewty i did the lg update from its website and followed the instructions carefully Upgrade your LG Optimus GT540 to Android 2.1! | LG Blog and now i tried to install update but it kept failing and now my phone is stuck on emergency mode? [...]

[...] (2G), do 500 godzin (3G) / czas rozmowy do 5 godzin i 30 minut (2G) / do 7 godzin i 20 minut (3G)Najważniejsza nowością, na którą zdecydował się koreański producent, wypuszczając na rynek …ia z ciekawych i sprawdzonych rozwiązań w obsłudze telefonu komórkowego. LG GT 540 to telefon z [...]

[...] głosowe Bateria: Standardowa Li-Po 900 mAh, czas czuwania do 300 godzin / czas rozmowy do 5 godzinKoreański producent wyraźnie myśli o tych osobach, które pragną mieć bogato wyposażony telefo…ć firmie bardzo duże zyski. W Polsce można go już kupić w zaskakująco korzystnej cenie, [...]

use Kdz updater… you can contact me my email id is :rajivbittu.aggarwal@gmail.com

are you sure…
because i have LG GT540 and i want to upgrade to 2.1.
But if GT540 supports 2.3.5 than please let me know the steps…

Thank you for your kind attention.

Hiya
For all those having the problem that “your cellphone has the latest software already”

Keep trying to re-connect your phone and as if by magic, that update button appears as pink!
What i did was i just clicked on language, re-selected english
Then it began reconnecting all over again
Then all of a sudden an my cellphoes does NOT have the latest software and i can update
O_o
Wierd but true .. it happened …

Hi
I upgraded my android system form 1.6 to 2.1 with absolutely no problems,but now i cant cant send messages or make calls (can receive them ok) The phone was originally Meteor but i got it unlocked to use a Vodafone sim any chance that ha anything to do with it?
Please Help!!

Im stuck at 4% update.
I followed instructions, however, on my screen apears ” ! Emergency mode” not “!emergency / download mode”

[...] : le blog de LG uk Lire aussi Eclair et Froyo représentent 77% du parc des smartphones sous AndroidLes chiffres du 1 [...]

I am from Tunisia and I got my lg gt540 since 2 month. If I upgrade to 2.1 will I still have the arabic language in the phone?

[...] : le blog de LG uk Lire aussi Eclair et Froyo représentent 77% du parc des smartphones sous AndroidLes chiffres du [...]

how to upgrade the 2.1? i need help :s

how to? :s

 When i was upgrading my phone to 2.1 eclair it got stuck to 68% for an hour and half. and now my phone wont boot… what can i do to make it work again

After upgrading from donut to eclair. my market app always displays :”The application market(process.com.android.vending) stopped unexpectedly”. What should I do?

Hi, can any body suggest me , i am using gt540 mobile now i want upgrade, the problem is I purchased mobile in london with orange, now i unlocked the mobile in india, if i upgrade the software means, does it work in india or not please let me know…….