hi again well i have the pc suite 4 alreadybut i .went to your recommended hp ,and that told me that i have already the newest upgrade after the download.i really struggle here.how to transfer simlpe mp 3s to my phone??????????????

hi, how do you delete music off the lg viewty snap? I have added music onto it but i do not want it now, so how do i delete it?

Hi Sophie,
go into my stuff, then select options (in the top left corner), then select 'delete' and simply check all you wish to delete then press the delete button
thanks

how can i transfer music on my phone as i dont have bluetooth on my laptop and the LG PC Suite programm doesnt work at all.read the manual cover to cover and asked several people.noone seems to know .if i syncronisize my phone to music, the LG PC Suite says that the phone is not connected.but it told me to disconnect it earlier.help please!it drives me crazy!!!

Have you got PC suite 3? Just checked with an engineer and he assured me that it is compatible with Vista, XP, windows 7 etc. Try re-installing it from here http://uk.lgmobile.com/web/web.support.retrieveSoftwareUpdate.laf

follow the installation instructions
thanks

I'm having similar probs with transferring photos from phone to PC. I have 18 photos in my gallery but can't get them to transfer. I tried pressing 'Transfer' but only 15 of them moved! The instructions in the 'Help' guide say to drag and drop. Can anyone please help an idiot?

Sorry, me again. I've just had this phone for 4 weeks. Suddenly last week the front screen turned by itself from icons to these little people. How can I get the icons back PLEASE..

Thanks again

hi on the screen with little people just slide vertically to the left or right and it will change. there is three front screens and you can set differant wallpapers for each one.
hope this helped

Swipe the screen to the left or the right....

Hi and HELP please. When I'm on facebook on my LG GM360 at the bottom of the page it doesn't say older posts like on my computer. I am therefore not able to see anything that won't fit on that one page. Any answers on how I can change the page or scroll further.

Thanks

Ehmm how can I use the zoom?

the zoom icons are on the top left of the camera screen but they are only active depending on the size of the picture you have selected in the menu. If it is not working currently adjust the size of the pictures

its well out of order that lg dont do apps for my gm360 and why does there seem to be a difference between a viewty 360 and a gm 360?

Ive just bought it and put music on it , and all of them have come up ass unnown ? x
i dont know how to rename it cna u help me ? xxx

Does anyone know how to delete a single contact using the phone. I've read the user manual from cover to cover and worked my way through all the menus, but nowhere can I find how to do this. I can only find clear all contacts - which obviously I don't want to do. I have given up trying to use pc suite as it hangs each time I try to use it.

hi click on name you wish to delete top left corner under signal bar click on it drop down list top one delete and thats that one deleted

Thank you Rob2let - I wish I had found this site earlier it would have saved me a lot of time. Ah well at least I got to read the manual!
Thanks again

HIYA Ive jus got the viewty snap and cannot find any games on it. Can anyone tell me how to get some or if this is normal please? I downloaded 3 songs and my phone has no more space so will be buying a sd card today so hopefully that takes care of not be able to take any pics. I feel a littled disapointed as on the spec before i bought it it said "games" "yes". p.s I love this blog and would have been lost without it. Jules

swipe the main menu to the left and they are within games. Thanks

Hi Jules,

thanks for the love! You can find games over at the new app store:
http://uk.lgapplication.com/web.main.dev

thanks

Very helpful thnx

i bought one today and its been on charge for about 9 hours. and it hasnt turned on .is there something wrong with it or should t take this long?

How can i turn off the keypad noise without turning my phone onto silent! Coz it makes a really annoying noise everytime i press anything

Open the application 'Touch Settings' and then 'Touchscreen Effect, there you can change the tones and volume settings for screen touches etc.

How do you remove the battery? The manual doesn't actually say. On page 8 there is a warning not to use your fingernail to remove it, but nowhere does it say how you are supposed to remove it!

what type of credit is it

Can anyone pls tell me how I can change the little people in Livesquare so that I can assign a different person image to people in my contacts?
Thank you. Sue

When you edit your contacts, scroll down and at the bottom of the screen you can change their animal or person as well as their clothes. Hope this helps.

does the LG viewty snap have a keyboard?

Yes you can turn the phone and click on the icon and you have a qwerty keyboard on screen. I find this easier than the other way.

Hi does anyone know if you can download GPS on to this phone or google maps? If so does it cost anything, do you have to go online or can you be offline whilst using it?

Many Thanks,
Bri

can you / how do you change contact ringtones?

simply open the contact, scroll down to 'ringtone' and change it there!

I have just bought the LG Viewty Snap GM360 and have set up for e-mails BUT always get the message "No New E-Mails" even though I know there are new e-mails in my in box. Have, I believe, methodically followed the set up instructions. Access to internet is fine as is Facebook. I am on Tesco network.

I keep getting this message and I am also with Tesco mobile. It says 'log in failed' and I am sure I have set it up correctly. Can anyone help???

I keep hearing about the styluses for these phones, but mine doesn't have anywhere to attach a keyring..?

The Viewty Snap is a full touchscreen and thusly a stylus is not required. However, as it uses a resistive touchscreen a stylus can be used if so decided. However no space for an attachment has been accomodated

I have arthritis so find using a stylus easier, I use the stylus from my DS it works perfectly. I keep my phone in a phone sock and the stylus fits in.

Thanks for the advice Pauline!

Why is the Viewty Snap not supported on the LG website?
The LG.com site does not list the Viewty Snap GM 360 as a current model, and none of its dropdowns include the GM360 as an option.
But Worse still is that the LG Store will not allow you to access ANY apps at all (all it lists is 15 games). This means that when you register at the store with this phone, all of the apps that you thought you would have access to are not available, even the basic ones like youtube (it says that they are not compatible - even though they are). As you can only download an app once you have specified the type of phone you effectively exclude yourself from the LG store once you say you have an LG Viewty Snap.
The only reference to the Viewty snap at all on the LG site is this blog entry.

i am having problems connecting my viewty snap to my pc using pc suite. when i connect the phone via a usb cable after selecting the pc suite option it comes up on the pc screen to use the instalation disc, if you dont have a disc then clickon download. trouble is the download button doesn't illuminate so i cant click on it thus not being able to install it.
any suggestions pls????

obvious question, but have you checked your internet connection is running ok?

yeah my internet connection is fine

i have purchased this phone i signed up at the lg app store i downloaded a game called abracadaball do i have to play on the internet? im worried because i dont want to waste money.please reply back :s

wat app store do you go on because the Viewty Snap in not with apple

This is the UK app store address http://uk.lgapplication.com/web.main.dev That'll link you through to the french version or google "LG application store" but in French obviously!

Hi Ambisha,
once the game is downloaded to your phone you no longer require an internet connection to play it.
thanks

hi i just purchased my lg MG360 and i put my battery in to charge it without putting the sim card in ..problem is i now have to remove the battery but cant HELP!!!

Hi I had the same problem try to use a key or a card to take it out because it is cuite harde but it is possible

Hi,
this information should be near the very beginning of your instruction manual. If you can't find it let me know and i'll try and track down a copy
thanks

I brough this phone like a day ago and already I'm getting problems, the back cover keeps falling off everytime I hold the phone in my hand or pick it up, it's really annoying me now could you tell me if this is a common fault or maybe I've been given a faulty one?
Thank you

Hi,
in the instructions it will tell you how to remove and replace the back cover. If it is properly replaces as per the instructions, then it sounds like you have a problem with the handset and need to return it to the retailer and explain the situation

Hi I have tryed everything to make it stay, it is not even in line with the phone theres a gap at the bottom I am very dissapointed to say the least, I've never had a problem with LG I had one before this and it was fine untill the battery woudn't hold for no more than a day. I thought by getting an upgrade is the wrong thing now as maybe I should have gone with a different make.The back cover is hanging on by one hock and it won't sit proberly, Now I am going to have to return to the retailer which is very annoying!

i have bought this phone it is great i have 1 problem it is really difficult to take of the back cover does anyone know how.pleas reply back asap

Slide it down.

I cant watch youtube on it, is that normal? if so I don't want it anymore

There are Youtube apps over at the new LG application store
http://uk.lgapplication.com/

although there may be youtube apps at the LG store - the store will not give you the option to download one nor will it allow you to download ANY apps for the Viewty Snap - they all show as not supported for this device. the LG store ONLY lists games, ringtones and wallpapers for this device under the categories menu.
so until someone at LG wakes up and adds the GM360 to the database for apps, there are NO Viewty Snap Apps at the LG store whatsoever.

Does the viewty snap have autofocus?
I love my LG Cookie but want a phone with 5mp, flash & auto focus. Some website (carphone warehouse & Phones4u) but the O2 website doesn't specify.
Thanks

Please help, I cannot get the back off of my new Viewty smart and I cant work it out and am worried about pushing or pulling in the wrong place and damaging it!!!!! Help... After spending a lot of time I managed to open theback - Easy when you know how.

Now I have a different problem on the home page where you can select and display things like a clock, calendar, etc. It seems a little notelet I put on is now unmoveable, and because of this I cannot add or remove anything else either. I have spent ages trying but cannot resolve this. Again hELPP!

Hi Nameta,

press and hold the notelet and this should give you a delete option. After it's removed you'll be able to customise your home screen!
Any problems let me know
thanks

yh don't just buy a phone for the camera its a PHONE NOT A CAMERA

Should there be a plastic lens in front of the camera in the back panel? I bought this phone today, and there's no plastic lens cover on the back panel, so there's basically a hole in the back of the phone, and dust can get in and the camera lens is going to get scratched. Please say I have a faulty back panel, and this is not a design error.

Hi Rory,
There is not meant to be a plastic bit in the cover itself. The phone will have been designed with this in mind. Having checked a few phones in the office this looks like a fairly standard design feature, and not just on LG handsets

Ok iam 59 yrs old,where is the sim card??????

if you remove the back cover of the phone the simcard will be either instantly visable when you remove the back of the phone or located either under the battery (which you will need to remove to find the simcard)

You know it says dedicated facebook client...?
Does that mean you can go on facebook for free or will it charge you for the internet??

it just means that it has a facebook application on it.
you have to pay for the internet if you want to use it, unless you have a specific phone package which allows you to access the internet for free.

You would have to pay for the internet connection i'm afraid Julia. Plenty of carriers will throw internet access on your phone for next to nothing though...

Can anyone tell me if you can change style of font on this LG phone?

it would be nice if it had wi-fi

has it definitely not got wifi in england?

Hi Winnie,

have just double checked the specs and it doesn't have WiFi in the UK sorry

thanks... it would be so worth the money if it did have wifi.. i wonder if they're planning to release one that does have wifi?

it may be on a newer model. But the phone is so new, there are no current plans for this

While these phones may seem fantastic , I would be careful about other LG items - please read my post.

Nearly two years ago my wife and I purchased 3 LG products. A fridge freezer, a washing machine and a dryer. Initially the products were fine but then things started to go wrong.

The Fridge Freezer 's ice compartment went wrong and then it sprung a leak. Two call outs eventually solved the problems.

The driers drive belt went - after only 14 month of use !. Another call out.

Then the washing machine went wrong - the door seal broke and we had to get a new one. We did. However when it was fitted the LG engineer said - " you will have to keep an eye on this" as the new seal seemed remarkably prone to coming away from the door.

Sure enough it broke again - and then our problems really began. We rung LG - a tortuous process as despite our numerous problems there seemed to be no record of us - so we had to re enter our information ( where we bought the machine etc). They said it was going to be sorted.
A few days later, the repair company rang us to confirm what was needed and then tell us that we would have to pay for the new part as LG had told them it was caused by "customer misuse".So back on the phone to LG to sort out the fact that this was not caused by use but by a faulty part - more of later. We were then several days without a washing machine. Frustrated by the process - i posted on this blog - and got a response telling me that my issue was being passed to LG. Eventually after much chasing and heartache - LG fixed the problem two weeks after we reported it. When the fixed it - they discovered that the previous engineer had not fitted the seal properly ! Equally they then left the old part and packaging lying on the floor.....still not heard back from LG.
So my advice, do not buy an LG appliance they are unreliable - 3 machines going wrong is unusual - and their support service is poor.

Hi Paul, I trust you have now already been contacted by LG to remedy the situation– I’d like to say again how sorry we are to hear about the legitimate points you’ve raised regarding your problems with customer service and assure you LG do take this matter very seriously and will be looked into.

When is this phone release or has it already been released and when?

The Viewty Snap is out now in the UK!

When abouts did it come out??

i had the viewty smart ,,loved it but could not get on with the web browser at all,as i read a lot of people cat,,looking into this phone,,any reviews on the browser pls folks

Please help us be the next theme song for LG!

http://www.youtube.com/user/ianmcgrady#p/a/u/1/eD_eh8ewYUU

Do this phone have wi-fi because on some sites they sad that it has on others that it hasnt

My information for the GM360 has Wifi listed as optional. This means that it could be down to the service provider stocking the phone, your location in Europe or down to LG
thanks

i was tinking abot wlan, does this phone has wlan or doesnt??

I have this phone on Vodafone and its not all its cracked up to be, the video quality is blocky and the hype about the zoom quality is annoying as you can only use it in 1mp or VGA mode. Its a good basic phone but shoudn't really be based around what is actually quite a poor camera.

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where can i but the bloody mobile from. I want it now

o2 http://shop.o2.co.uk/mobile_phone/specification/LG/Viewty_Snap_GM360

theres just no pleasing some people is there?

not much use having a 12MP camera if you're not going to be printing A0 size prints

But picture quality is much better on a latest 12MP camera rather than a 5MP camera!!

obviously, but theres still no use having it if ur not going to utilise it once you've taken the pic. 5mp is pretty good. besides, it's a phone, not a camera

Yeh .... 5MP is good

I even have the LG KM900 Arena 5MP camera phone (which is great) but now its no use as LG have dropped this mobile device as you cant buy it anymore and their is no more support/firmware updates for it!

WHY LG - why only to the LG Arena and not the LG Viewty (8MP) or the LG crystal as they are the same too??

cool.

ive got the new LG BL40 Choc. LOVE it! Was always a sony person until I got this one

I always had a Sony Ericsson from the beginning but I thought the LG Arena will kill the iPhone - which it did in many ways like camera but then LG kill the LG Arena themselves by discontinuing it!

Never LG for me again - back to Sony Ericsson for me!!

The new LG Viewty should have had a 12MP camera ..... NOT 5!!

but then it'd cost soo much more.. have you seen how much the viewty smart costs?

viewty smart costs about £260 (play.com) but other 12mp camera phones like sony ericsson satio costs £400 (play.com) and nokia n8 costs £450 (play.com).

So if the new 12mp viewty was to cost about £400 or £450 then if should be alright!

Don't you think so??

but this phone in is really cheap at phones4u.co.uk （for just under £100) compared to other phones that have a better camera.. which happen to be over double the amount...

If you want 12MP get an actual camera