The new LG Viewty should have had a 12MP camera ….. NOT 5!!

theres just no pleasing some people is there?

not much use having a 12MP camera if you're not going to be printing A0 size prints

But picture quality is much better on a latest 12MP camera rather than a 5MP camera!!

obviously, but theres still no use having it if ur not going to utilise it once you've taken the pic. 5mp is pretty good. besides, it's a phone, not a camera

Yeh …. 5MP is good

I even have the LG KM900 Arena 5MP camera phone (which is great) but now its no use as LG have dropped this mobile device as you cant buy it anymore and their is no more support/firmware updates for it!

WHY LG – why only to the LG Arena and not the LG Viewty (8MP) or the LG crystal as they are the same too??

cool.

ive got the new LG BL40 Choc. LOVE it! Was always a sony person until I got this one

I always had a Sony Ericsson from the beginning but I thought the LG Arena will kill the iPhone – which it did in many ways like camera but then LG kill the LG Arena themselves by discontinuing it!

Never LG for me again – back to Sony Ericsson for me!!

where can i but the bloody mobile from. I want it now

but then it'd cost soo much more.. have you seen how much the viewty smart costs?

viewty smart costs about £260 (play.com) but other 12mp camera phones like sony ericsson satio costs £400 (play.com) and nokia n8 costs £450 (play.com).

So if the new 12mp viewty was to cost about £400 or £450 then if should be alright!

Don't you think so??

but this phone in is really cheap at phones4u.co.uk （for just under £100) compared to other phones that have a better camera.. which happen to be over double the amount…

if you're looking for a free site to get the latest lg games and softwares from http://mikel305.jimdo.com/ Download free gameloft games,apps for & other brands.Get the latest news,cheats,videos,pictures and walkthroughs in mobile gaming and submit your mobile games for reviews http://mikel305.jimdo.com/

I have this phone on Vodafone and its not all its cracked up to be, the video quality is blocky and the hype about the zoom quality is annoying as you can only use it in 1mp or VGA mode. Its a good basic phone but shoudn't really be based around what is actually quite a poor camera.

Do this phone have wi-fi because on some sites they sad that it has on others that it hasnt

My information for the GM360 has Wifi listed as optional. This means that it could be down to the service provider stocking the phone, your location in Europe or down to LG
thanks

Please help us be the next theme song for LG!

http://www.youtube.com/user/ianmcgrady#p/a/u/1/...

o2 http://shop.o2.co.uk/mobile_phone/specification...

i had the viewty smart ,,loved it but could not get on with the web browser at all,as i read a lot of people cat,,looking into this phone,,any reviews on the browser pls folks

When is this phone release or has it already been released and when?

i was tinking abot wlan, does this phone has wlan or doesnt??

The Viewty Snap is out now in the UK!

While these phones may seem fantastic , I would be careful about other LG items – please read my post.

Nearly two years ago my wife and I purchased 3 LG products. A fridge freezer, a washing machine and a dryer. Initially the products were fine but then things started to go wrong.

The Fridge Freezer 's ice compartment went wrong and then it sprung a leak. Two call outs eventually solved the problems.

The driers drive belt went – after only 14 month of use !. Another call out.

Then the washing machine went wrong – the door seal broke and we had to get a new one. We did. However when it was fitted the LG engineer said – ” you will have to keep an eye on this” as the new seal seemed remarkably prone to coming away from the door.

Sure enough it broke again – and then our problems really began. We rung LG – a tortuous process as despite our numerous problems there seemed to be no record of us – so we had to re enter our information ( where we bought the machine etc). They said it was going to be sorted.
A few days later, the repair company rang us to confirm what was needed and then tell us that we would have to pay for the new part as LG had told them it was caused by “customer misuse”.So back on the phone to LG to sort out the fact that this was not caused by use but by a faulty part – more of later. We were then several days without a washing machine. Frustrated by the process – i posted on this blog – and got a response telling me that my issue was being passed to LG. Eventually after much chasing and heartache – LG fixed the problem two weeks after we reported it. When the fixed it – they discovered that the previous engineer had not fitted the seal properly ! Equally they then left the old part and packaging lying on the floor…..still not heard back from LG.
So my advice, do not buy an LG appliance they are unreliable – 3 machines going wrong is unusual – and their support service is poor.

When abouts did it come out??

it would be nice if it had wi-fi

Can anyone tell me if you can change style of font on this LG phone?

has it definitely not got wifi in england?

Hi Winnie,

have just double checked the specs and it doesn't have WiFi in the UK sorry

Thanks for the great post that I really liked the site's content will already put in my favorites, where possible will be visiting the site.

thanks… it would be so worth the money if it did have wifi.. i wonder if they're planning to release one that does have wifi?

it may be on a newer model. But the phone is so new, there are no current plans for this

Hi Paul, I trust you have now already been contacted by LG to remedy the situation– I’d like to say again how sorry we are to hear about the legitimate points you’ve raised regarding your problems with customer service and assure you LG do take this matter very seriously and will be looked into.

You know it says dedicated facebook client…?
Does that mean you can go on facebook for free or will it charge you for the internet??

If you want 12MP get an actual camera

You would have to pay for the internet connection i'm afraid Julia. Plenty of carriers will throw internet access on your phone for next to nothing though…

it just means that it has a facebook application on it.
you have to pay for the internet if you want to use it, unless you have a specific phone package which allows you to access the internet for free.

Ok iam 59 yrs old,where is the sim card??????

Should there be a plastic lens in front of the camera in the back panel? I bought this phone today, and there's no plastic lens cover on the back panel, so there's basically a hole in the back of the phone, and dust can get in and the camera lens is going to get scratched. Please say I have a faulty back panel, and this is not a design error.

yh don't just buy a phone for the camera its a PHONE NOT A CAMERA

Hi Rory,
There is not meant to be a plastic bit in the cover itself. The phone will have been designed with this in mind. Having checked a few phones in the office this looks like a fairly standard design feature, and not just on LG handsets

if you remove the back cover of the phone the simcard will be either instantly visable when you remove the back of the phone or located either under the battery (which you will need to remove to find the simcard)

Please help, I cannot get the back off of my new Viewty smart and I cant work it out and am worried about pushing or pulling in the wrong place and damaging it!!!!! Help…..

Does the viewty snap have autofocus?
I love my LG Cookie but want a phone with 5mp, flash & auto focus. Some website (carphone warehouse & Phones4u) but the O2 website doesn't specify.
Thanks

Hi Nameta,

press and hold the notelet and this should give you a delete option. After it's removed you'll be able to customise your home screen!
Any problems let me know
thanks

I cant watch youtube on it, is that normal? if so I don't want it anymore

There are Youtube apps over at the new LG application store
http://uk.lgapplication.com/

i have bought this phone it is great i have 1 problem it is really difficult to take of the back cover does anyone know how.pleas reply back asap

I brough this phone like a day ago and already I'm getting problems, the back cover keeps falling off everytime I hold the phone in my hand or pick it up, it's really annoying me now could you tell me if this is a common fault or maybe I've been given a faulty one?
Thank you

Hi,
in the instructions it will tell you how to remove and replace the back cover. If it is properly replaces as per the instructions, then it sounds like you have a problem with the handset and need to return it to the retailer and explain the situation

Hi I have tryed everything to make it stay, it is not even in line with the phone theres a gap at the bottom I am very dissapointed to say the least, I've never had a problem with LG I had one before this and it was fine untill the battery woudn't hold for no more than a day. I thought by getting an upgrade is the wrong thing now as maybe I should have gone with a different make.The back cover is hanging on by one hock and it won't sit proberly, Now I am going to have to return to the retailer which is very annoying!

hi i just purchased my lg MG360 and i put my battery in to charge it without putting the sim card in ..problem is i now have to remove the battery but cant HELP!!!

i have purchased this phone i signed up at the lg app store i downloaded a game called abracadaball do i have to play on the internet? im worried because i dont want to waste money.please reply back :s

Hi,
this information should be near the very beginning of your instruction manual. If you can't find it let me know and i'll try and track down a copy
thanks

Hi Ambisha,
once the game is downloaded to your phone you no longer require an internet connection to play it.
thanks

i am having problems connecting my viewty snap to my pc using pc suite. when i connect the phone via a usb cable after selecting the pc suite option it comes up on the pc screen to use the instalation disc, if you dont have a disc then clickon download. trouble is the download button doesn't illuminate so i cant click on it thus not being able to install it.
any suggestions pls????

wat app store do you go on because the Viewty Snap in not with apple

Hi I had the same problem try to use a key or a card to take it out because it is cuite harde but it is possible

This is the UK app store address http://uk.lgapplication.com/web.main.dev That'll link you through to the french version or google “LG application store” but in French obviously!

obvious question, but have you checked your internet connection is running ok?

yeah my internet connection is fine

although there may be youtube apps at the LG store – the store will not give you the option to download one nor will it allow you to download ANY apps for the Viewty Snap – they all show as not supported for this device. the LG store ONLY lists games, ringtones and wallpapers for this device under the categories menu.
so until someone at LG wakes up and adds the GM360 to the database for apps, there are NO Viewty Snap Apps at the LG store whatsoever.

Why is the Viewty Snap not supported on the LG website?
The LG.com site does not list the Viewty Snap GM 360 as a current model, and none of its dropdowns include the GM360 as an option.
But Worse still is that the LG Store will not allow you to access ANY apps at all (all it lists is 15 games). This means that when you register at the store with this phone, all of the apps that you thought you would have access to are not available, even the basic ones like youtube (it says that they are not compatible – even though they are). As you can only download an app once you have specified the type of phone you effectively exclude yourself from the LG store once you say you have an LG Viewty Snap.
The only reference to the Viewty snap at all on the LG site is this blog entry.

I keep hearing about the styluses for these phones, but mine doesn't have anywhere to attach a keyring..?

The Viewty Snap is a full touchscreen and thusly a stylus is not required. However, as it uses a resistive touchscreen a stylus can be used if so decided. However no space for an attachment has been accomodated

I have just bought the LG Viewty Snap GM360 and have set up for e-mails BUT always get the message “No New E-Mails” even though I know there are new e-mails in my in box. Have, I believe, methodically followed the set up instructions. Access to internet is fine as is Facebook. I am on Tesco network.

can you / how do you change contact ringtones?

simply open the contact, scroll down to 'ringtone' and change it there!

does the LG viewty snap have a keyboard?

Hi does anyone know if you can download GPS on to this phone or google maps? If so does it cost anything, do you have to go online or can you be offline whilst using it?

Many Thanks,
Bri

I keep getting this message and I am also with Tesco mobile. It says 'log in failed' and I am sure I have set it up correctly. Can anyone help???

Yes you can turn the phone and click on the icon and you have a qwerty keyboard on screen. I find this easier than the other way.

I have arthritis so find using a stylus easier, I use the stylus from my DS it works perfectly. I keep my phone in a phone sock and the stylus fits in.

Can anyone pls tell me how I can change the little people in Livesquare so that I can assign a different person image to people in my contacts?
Thank you. Sue

Thanks for the advice Pauline!

what type of credit is it

How do you remove the battery? The manual doesn't actually say. On page 8 there is a warning not to use your fingernail to remove it, but nowhere does it say how you are supposed to remove it!

How can i turn off the keypad noise without turning my phone onto silent! Coz it makes a really annoying noise everytime i press anything

When you edit your contacts, scroll down and at the bottom of the screen you can change their animal or person as well as their clothes. Hope this helps.

Open the application 'Touch Settings' and then 'Touchscreen Effect, there you can change the tones and volume settings for screen touches etc.

i bought one today and its been on charge for about 9 hours. and it hasnt turned on .is there something wrong with it or should t take this long?

HIYA Ive jus got the viewty snap and cannot find any games on it. Can anyone tell me how to get some or if this is normal please? I downloaded 3 songs and my phone has no more space so will be buying a sd card today so hopefully that takes care of not be able to take any pics. I feel a littled disapointed as on the spec before i bought it it said “games” “yes”. p.s I love this blog and would have been lost without it. Jules

Hi Jules,

thanks for the love! You can find games over at the new app store:
http://uk.lgapplication.com/web.main.dev

thanks

Does anyone know how to delete a single contact using the phone. I've read the user manual from cover to cover and worked my way through all the menus, but nowhere can I find how to do this. I can only find clear all contacts – which obviously I don't want to do. I have given up trying to use pc suite as it hangs each time I try to use it.

Ive just bought it and put music on it , and all of them have come up ass unnown ? x
i dont know how to rename it cna u help me ? xxx

hi click on name you wish to delete top left corner under signal bar click on it drop down list top one delete and thats that one deleted

Thank you Rob2let – I wish I had found this site earlier it would have saved me a lot of time. Ah well at least I got to read the manual!
Thanks again

its well out of order that lg dont do apps for my gm360 and why does there seem to be a difference between a viewty 360 and a gm 360?

Ehmm how can I use the zoom?

the zoom icons are on the top left of the camera screen but they are only active depending on the size of the picture you have selected in the menu. If it is not working currently adjust the size of the pictures

Hi and HELP please. When I'm on facebook on my LG GM360 at the bottom of the page it doesn't say older posts like on my computer. I am therefore not able to see anything that won't fit on that one page. Any answers on how I can change the page or scroll further.

Thanks

Sorry, me again. I've just had this phone for 4 weeks. Suddenly last week the front screen turned by itself from icons to these little people. How can I get the icons back PLEASE..

Thanks again

Very helpful thnx

Swipe the screen to the left or the right….

swipe the main menu to the left and they are within games. Thanks

Slide it down.

hi on the screen with little people just slide vertically to the left or right and it will change. there is three front screens and you can set differant wallpapers for each one.
hope this helped

how can i transfer music on my phone as i dont have bluetooth on my laptop and the LG PC Suite programm doesnt work at all.read the manual cover to cover and asked several people.noone seems to know .if i syncronisize my phone to music, the LG PC Suite says that the phone is not connected.but it told me to disconnect it earlier.help please!it drives me crazy!!!

I'm having similar probs with transferring photos from phone to PC. I have 18 photos in my gallery but can't get them to transfer. I tried pressing 'Transfer' but only 15 of them moved! The instructions in the 'Help' guide say to drag and drop. Can anyone please help an idiot?

hi, how do you delete music off the lg viewty snap? I have added music onto it but i do not want it now, so how do i delete it?

Hi Sophie,
go into my stuff, then select options (in the top left corner), then select 'delete' and simply check all you wish to delete then press the delete button
thanks

Have you got PC suite 3? Just checked with an engineer and he assured me that it is compatible with Vista, XP, windows 7 etc. Try re-installing it from here http://uk.lgmobile.com/web/web.support.retrieve...

follow the installation instructions
thanks

hi again well i have the pc suite 4 alreadybut i .went to your recommended hp ,and that told me that i have already the newest upgrade after the download.i really struggle here.how to transfer simlpe mp 3s to my phone??????????????

I would like to change the little people in Livesquare so can assign to a different person I tried what you said in the contacts but couldnt find anywhere to do this. Help

i just got this phone today and took a photo with it to see how good the photos come out but when connected to my computer and the LG PC suite the photo comes up in the phone memory list but it wont transfer from there to my PC. when i click on transfer photo to pc it brings up a box that says 'transfer in progress' but ive waited up to 15 mins and nothing happens (the progress bar doesnt show that anything is happening) and when i click the red stop button, nothing happens then either. i successfully transferred music from my computer to my phone through usb connection and lg pc suite but it just seems to freeze when trying to transfer the photo from my phone to pc! please somebody help!

i have bought the LG GM360 today and it dosnt want to send texts could some one help me??????

send this free txt for the file to set msm mms and email.

Type ACTIVE and send to 2020

Just hook your usb lead into a free usb port on your pc.

BTW you get this lead with your charger just take the plug off.

If your operating system is windows vista it will automatically find the drivers for the phone, if your running XP hook it up and search for new hardware this should get you the software.

Then I just clicked on the mass storage device and dragged and dropped the music albums I wanted on my phone, then waited for the music to download unhook your phone from the usb lead then the music will be in your files on your phone

Hi,
just bought one of these also. On home page I have managed to get the gallery widget displaying large across the middle of the screen and can't get it off. Tried pressing on it and holding to see if it would ask me to delete but no joy. How do I get this off please?

When I try to register my phone the automated message says Press 1 etc but there are no numbers on the screen, how do I get them to stay up, please?

Also is it possible to switch off the 'sleep mode' as it were, it is driving me nuts closing down every minute. Thanks for your help.

I've just bought one. I've entered various birthdays to the calendar. I want reminded three days in advance. the reminder went off at a minute past midnight, even though the phone was off and I was asleep….got the fright of my life. How can I make a birthday reminder go off at a respectable time???? PLEASE.

hey, can someone help me. with the facebook app that comes with the phone, where does it show your notifications?? Only way i can view them is by going via internet browser and logging on to the fb mobile site.

Hi,
just bought one of these. On home page I have managed to get the gallery widget displaying large across the middle of the screen and can't get it off. Tried pressing on it and holding to see if it would ask me to delete but no joy. How do I get this off please? Help!

hi i need to delete everything on my phone and i mean everything.
ive deleted everything but i cannot delete the internet urls, like where u click on the url thingy on the top of the internet page loads of past things come up and i need to delete them, but i do not no how pleasee help

Hi, I have the LG GM360, I bought it last week but I have noticed that there are a couple of software glitches, for exaple if i press on my gallery or my images the phone restarts itself. It does the same thing if I try to go to music. Any ides on how to help? I tried to download a software upgrade but there isn't any newer software upgrades for this phone. It is a really annoying problem. PLEASE HELP!!! x

its the same with me, you cant get notification with the facebook app that comes on the phone, quite a few of the new phones are like that. i do what you do just go to the browser and bookmarked the paige

i bought mine from argos today ,its on charge now …cant wait to use it !!!!

I have just bought the veiwty snap today …….can anyone tell me what the hole is for adjacent to the power on button ???

recently bought an LG GM360 for my daughter and I am having problems with the SD card / memory card settings.

I have installed a 2gb card and formatted it in the phone but once formatted I cannot save anything to the external memory card even when I have changed the settings to set the external memory as the primary storage device.

Any help or advice would be greatly apprieciated.

I seem to be having the same problem as a couple of other people with downloading music on to my phone have installed the PC Suite but it keeps saying my phone is not connected when it is another member of my family has exactly the same phone as me and has no problems with downloading music on to his phone but no joy for me any suggestions on this??

its a port for connecting hands free or stereo earphones

Hi Ranna,

that sounds like a serious fault and not one we have heard of before. Your best bet would be to take it back to the retailer for a replacement handset.
thanks

Hi, I have just got my new LG Viewty Snap. Problem is I cannot work out how to change the ringtone. I have been through all the different settings and cant find it anywhere….any ideas?
Thanks

my phone as froze while i was on facebook ,cant do a thing with it now ……..wont switch off or anything …..help !!!!

try this, click on:

my stuff – sounds – select sound – push box at top left of screen – use as – ringtone

That should work, fingers crossed!

every time i try to edit a photo i have taken om my lg snap ii says insufficient memory but my memory card is not full even if i delete it still wont let me . can u help me pleese

do you have to pay money to go on facebook? thankyou x

hi can you help me, how can i make it “no sound” in my camera the shutter. please

if you have connected it to some other devices or use bluetooth there is a possibility that there is a virus on it,or you are downloading in your phone for some stuff that contains virus. you try to format it in computer that has no virus or had a anti virus.

take the battery out.

i am using the photo editor on my phone i took the photo with my phone i cant edit it in any way

Why will my GM360 not connect to the internet?

hi there, if you go on options on your camera, then click , memory card, instead of the picture of the phone, every photo you take will go straight onto your memory card, i had the same problem yesterday, try deleting some of your videos, it worked for me, easy, hope this helps:)

that depends on your network. It will cost for the internet connection – could be worth looking into a monthly contract with internet included

hi there i keep Receiving duplicate text on the phone am on orange and they cant find a fault with it just wondering if there is a software update? any help would b be appreciated

hi

the camera on my 360 has stopped working …. when i press the photo button it just gives a grey screen with the camera logo in the middle … any ideas

How do you get the camera to make NO sound when you're taking a photo? It's very loud and annoying. I've been able to do this on every other camera phone I've ever had until now.

Can anyone explain how i can make the alarm make sound when the phone is set to the silent profile? I use my phone as an alarm but obviously want it on silent during the night in case I receive any messages/calls. Help please!

Hey, my LG viewty snap wont turn on. it kept taking ages to press a button as if it was loading and now its just a black screen. I would of tried removing the battery then putting it back but i dont now how and its not in the manual. Also how do you change the backlight? And how do i transport music on my computer from CDs onto my phone???

Hi. I have some issues with my LG GM360. First off, the twitter application won't work. It loads untill 30% and stops right there. No errors, no nothing. What should i do ?
Second of all, the phone came with the Opera Mini installation kit, but it won't install since it has to connect to the internet. And the settings for making it to connect to the internet are accesable after you install it. How can i make it work? Thanks

hi! just bought this phone 2 days ago it's good but the only problem is the camera ZOOM the zoom button only works in the video mode can someone help me figure out how can i use the zoom button in the camera mode? i read in a different forum that if you change the memory card to a higher gb memory card thr zoom button will work in the camera is this true?

it auto zoom thats why

sorry there is only silant mode that u put the hand sett in thats it no mute for cam

have u cheaked the phone setting and pervide setting ie pay and go or contrat

had same problem i just trun phone off then back on and it worked only had me phone about 2 weeks love it but just a few bugs

on you mobile go to my stuff folder click on music in top hand corrner under singel level ther should me a menu setting , or tap on song the same with the meun under single level and u can delite you song or all music

meaning it that the camera zoom dont really works?

Hi. I have had the same problem and I have not been able to solve it. I don't think the zoom works at all. I have tried all modes and it never once worked.

hi, i wud like to know if there is a way that i can see the smileys as pictures as i can only see them as text, even when someone txts me a smiley!

Okay, how do you download pictures from your computer onto my phone and vice versa??? And music??? PLEASEE ANSWER!

went to the manufacturer yesterday and they said that the zoom button only works in the video mode not in the camera

why do all my photos have grey blocks on them ?

you connect your usb cable from your charger and then select the device type it can see it as either an external usb or as far as I know you can select phone, I selected usb device, then there will be a folder your pics will be in there generaly its called a DCIM folder, hope this helps

this happens mostly when the resolution of your camera is at its lowest so it doesn't save all the data from the pics…go into your camera settings (make sure you have enough free memory to save the high res pics) and the problem should be solved, the only other option might be that the resolution of your phone/screen can't handle the quality of the pic if sent to you from a more powerfull phone.

the main thing you need to worry about is getting the phone to turn on…clear the sim cache, slide the back off the phone a the top by the camera lens there's a little arrow…push down and slide, then pop the battery out and then the sim…this clears the cache and should allow you to turn it on…to load music from cd I'm not sure I'd imagine you need to convert them to MP3 as WAV/AIF files are way too big…if you have a few MP3's plug your phone into your pc using the usb cable (your charger cable) and select external usb…pop the MP3 in there and see what happens when you turn your phone on again.

remove the memory card / or you could just get it unlocked…this formats all previous data…

Hi there, i have a problem with my LG GM360. When i send a text msg or open some apps theres sometimes a pop up that says 'maximum limit of applications reached' what should i do?

press the middle button with the 2 squares on it, a screen will pop up. 1 will say favorite apps if you press the purple arrow it will say running apps. go to the button at the bottom which says 'end all'

hi how do you remove the battery please on a gm 360

if your oon tesco mobile, like i m, then u get unlimited internet for £2 a week
its rele good and handy x

im wondering the same thing how do you do it?

do we know how to yet ? cos i need to take it out

Hi,
the back of the phone slides down and then you simply use the groove in the back of the phone to remove the battery (you may need to use a key or a pencil to help get it out). Make sure the phone is switched off first naturally!
Thanks

The zoom does work in the picture mode – but you need to make sure the picture settings are set to a lower quality to be able to zoom

to remove the battery slide the back cover down, from there you simply remove the battery using the helpful little groove provided.

to put music onto your phone you will need to make sure you have PC Suite on your phone. This is available here – http://www.lg.com/uk/support/mc-support/mobile-phone-support.jsp

This will need to be referred to customer services i'm afraid – http://www.lg.com/uk/support/index.jsp

Hi, just wondered if anybody knows of mobile phone anti virus software, which is compatible with the LG Gm360? noticed a strange glitch in my sent messages column, it was showing as a text with attatchment icon and it was moving through my texts? It was kind of like it was reading them, then moving on, anyone else came across this? Thanks

how do i turn off the camera click sound on my LG GM360 it only lets me change it to something more loud and annoying, ive switch the phone to silent mode but it still makes the niose.

please respond!

can you get the blocks of my photos ?

Hi! I tried to connect it with PC using the PC Suite IV, but it kept saying “cannot excute, conflict with (my folders)” and therefore i could not connect it with my PC. What should I do? Thanks!

I am having this problem and have just tried your suggestion but it still hasn't worked. Any other suggestions?

No idea. Five people have tried to do it and all have failed. “Groove” means what in this context. The user´s manual is pretty useless as it only says “don´t use your fingernails”

Sorry to hear people have been having troubles. Once you have removed the back cover of the phone (by sliding it down) there is an indented section (in the shape of a half moon), use that to get traction on the battery and remove it.
Hope this helps

I want to copy some MP4 videos to my phone I've had some success but more often than not when I try to play most of them I get a “Not Supported” message although they are in the same format. Has anybody else had this problem and does anybody have any ideas how to resolve it.

Thanks

I can’t get PC suite to run on either my laptop running windows7 or desktop running XP. Laptop error message says [1] no such table:SynchLogCount while the desktop just shuts the program down as a harmful threat! Any advice anyone?

I had exactly the same problem with windows 7 and xp laptops. I got it to install on my xp by just keeping on trying, in the end it did it.

How can I get just the apps I want on the page.

Does anyone know where I can get an app that shows how much is in your battery. I’ve seen one somewhere but can”t find it now.

How can I get the lock off when I’m ringing. I had to answer several questions by entering a number and before I could do it the phone locked. It’s driving me mad!!!!

hey! i just use my nails to do it, and it didnt harm the battery…. at the bottom of the battery there is a little dint you can grab on to

how can it be?? it doesnt zoom in to me… :S

ohmydays thanksss all this info has helped me deciidee, im not gna get it cuz of the cameraa i dnt wnt it to mek any sound! :/

i have the same prob with my music it was working for the last 2 months then today it is telling me timeout error in the music stops do you know how to fix it?

Hi Bernie,
this is one for customer services. If you get in touch they can refer your issue to a member of the mobile team to help
thanks

Does anyone have a problem with their shift key not working when they write a text message. I can’t get capitals unless I put a full stop and a space then it will change automatically.

when my phone is connected to bluetooth in my car it keeps switching itself off then back on continously

Hi Stephen,
this sounds like one for Customer Services as it needs to be referred to a member of the mobile team
thanks

how the f*** can i change the bloody ringtone on this phone??? is not working with ” use as-> ringtone” is not working by going to settings and set it up from there…i start getting annoyed i keep changing the ringtone and is still the same…a bloody song called love or something like that…and i don’t know why…and i’m making changes in settings but if the phone turns down i have to make the changes again…is crappy do.
is my first LG phone and probably the last one…I never meet something like that in my life. to can’t change a bloody ringotone

I was given this phone as a present (as a pay as you go on T mobile so have had phone unlocked to use with my monthly orange contract. On my old phone I can access the internet but on this one I can’t – help!

you can change it in your profile settings…or assign ringtones to certain contacts

i tried everything man is not working…you know that little circle whit the play sign on it..when i press it is not playing the song…at the profile settings but in my music the songs are playing very well…

I’ve bought an LG fone for the first time, and probably the last time, and I can’t get it to turn on. Driving me nuts.

Hi I have an LG GM360, my phone froze so i removed the battery and the sim, as suggested in advice on this page, however my phone now won’t turn on or charge up. Please help!!

I have an 8Gig micoSD card in my GM 360.
Like so many others I couldn’t get PCSuite to work, but I discovered that I could copy pictures from the phone to the computer and music to the phone by, using an adapter, plugging the SD card it into a USB socket on the computer. The computer saw the card as a mass storage device which it could read and write to. The phone would then see the new music and play it without any problem. Last night I put more music on and the phone declared the card to be size zero with zero free space and offered to format it. After making sure everything was copied to the computer I agreed and the phone announced it was formatting then that it had formatted the card. Still size of zero. The computer confirmed all the files were still there. I presume my next step is to format the card on the computer then let the camera do it and finally copy the music back. Any other ideas?
Removing the battery: it’s a bit stiff and I did have to use my thumb nail in the notch but the battery seems tough enough to cope. After removing it twice it became much easier.

Hi Irene,
we recommend referring the specific details of this problem to Customer Services for assistance
thanks

Hi Chloe,
this sounds like a case for customer services i’m afraid.
thanks

i had that problem but realised i was pressing the wrong button haha, so just make sure you are holding the button on the top of the phone haha, i felt right stupid when i realised what button i was MEANT to press haha

Right, this phone isn’t bad tbh i quite like it, but there is one thing that is bugging me! at the bottom of the phone there is a little rectangle/oval shape hole, does anyone know what this is for?!?!?!?! thanks for any help x

Did u manage to get the lock off? I’m having the same trouble, it’s driving me bloody mad!

Did u manage to get the lock off? I’m having the same trouble, it’s driving me bloody mad!

i think its a speaker? hop it helps?

i had that problm but everytime i got a new contact, i had to set the song as a specified ringtone to that contact

i solved the problem by resetting the phone,,,

How to do a factory reset on LG GM360 Steps:

1. Dial 1809#*360# on your LG GM360
2. You see “Factory mode” and “eng mode”, choose “factory mode”
3. Scroll down and select “factory reset”
4. After the factory reset is complete, you must restart your phone for it to take full effect.

stop replaying to this messages please…cuz we know the answer ” go to Customer Services for assistance”…just liv’it as it is..

corner of credit card.

Nope, i hadnt actually thought of that to be honest but just tried it out and it is the speaker :/ thanks though x

Is facebook free on the viewty snap ? x

Solved!
Turning the phone on and off a couple of times seemed to do the trick.

how do you get wifi internet and connect it to your phone

Hi Kabir,
the Viewty Snap doesn’t have Wi-Fi i’m afraid
thanks

Hi – i have a viewty snap – recently after about 20 seconds of a song is get a TIMEOUT ERROR – UNSUPPORTED FILE TYPE message and it jumps to a new song… its songs that have worked in the past and nothing new have been downloaded… any ideas whats going on??????????????

i got this phone and at the bottom it says vodafone UK 0193, anyone know how to get rid of this?

Hi Kiera,
sadly no we don’t know why this is happening. best to contact customer services so this can be referred to a member of the mobile team
thanks

There’s no Wi-Fi available on the GM360 i’m afraid Kabir

Hello, got this phone today, but it won’t recognise my current memory card (sandisk 1gm microSD), even after formatting, so I need to buy a new one. Here it states that the phone can take up to 16 gb, so will a sandisk 8gb microSD HC work? Or do I need to get another form of memory? On other forums I have read that the 8gb microSD HC will not work, is this true?

u people have 2 much questions and it duz hve wifi clik on google and type in 78675489983499287 and u will be able 2 lg blog uk

hi
i have recently brought a 2gb micro sd memory card for my lg gm360, i used windows media player to sync music onto my phone, however when i finished and tried to play the music, a message came up when i played a song saying “not supported”.
how do i get the music to become supported so i can play music on my phone?

I have the same  ,Unnsuported file type’ error on the viewtysnap GM360 as Kiera.
LGBlogUK – The LG customer service link tells me rather helpfully, after I’ve completed all the guff, typed in me query/complaint and submitted it that the page I requested doesn’t exist! Follow the link provided, same scenario

I have the same problem. Any joy on a resolution yet? 

Can anyone say why writing to the external memory (MicroSD) from a PC is slow?

When I plug the phone in to the computer and select “USB Mass Storage” the internal phone memory appears as drive ‘F:’ the external as ‘G:’.
When I transfer a file to G: it takes considerably longer than F:

This is annoying as the space on F: is limited to 32Mb and on G: I have 8Gb.  It means transferring music to the phone takes a very long time.

Thanks.

Having trouble with my mum’s LG Viewty GM360: The phone is too eager to lock the screen. I tried putting on a top-up voucher where one needs the keyboard to stay active but it kept locking it out. By the time I had unlocked it again I missed the options on the recorded message! I am sure I have switched OFF all security settings etc but still it keeps going to sleep. Can anyone help me with this narcoleptic phone??

Im having exactly the same problem..it keeps going into lock screen within seconds and its driving me crazy!! I`ve tried everything but no joy :0( also,my camera isnt working..when i try and go into camera mode,a message comes up saying “cannot execute.conflict wit (status summery)?? whats that all about???

I think this may be a design “feature” that would stop you pressing buttons with your cheek when you hold the phone to your ear?

 I use a Kingston 8gb microSD HC.  It works fine, apart from being slow to write to as a USB Mass Storage device when in the phone.

You can get a card with adaptors for under £10 – which should help with data transfer.

It’s the microphone.
microphone at the bottom. speaker at the top. 

Hey im not able to stream youtube videos online on my LG gm360i. when i click on video it gives an error message as”Check APN settings”. although i got access point as WLAN in connectivity settings.

please help me out….!

 Hello, Summer. Have you tried entering the “Auto-Keylock” on your “Phone settings.”  Once clicking it, it should appear with a screen saying: Off, After 10 seconds, After 20 seconds Etc… If that doesn’t work then i can’t help you.

~Midnight~

me too .. help?

I had a problem with that because I kept forgetting to “save” the change. Easily done.

Both my wife and I have a Viewty Snap, and both have the same problem.  Our phones are showing full signal, but we are unable to make calls or send texts.  When tempting to make calls from the Viewty snap, there is a long silence and then a message comes up on screen ‘Service Unavailable’. Text messages just don’t get sent from the handset.  When someone is trying to contact us via our mobiles, all they get is an engaged tone, even though our phones are on and have full signal. 
Both our mobiles have credit on them and both are on Tesco network.  We have tried turning mobiles off and back on again, which seems to solve the problem very temporarily, however within a few minutes the problem is back again.  Any ideas please

When i go on the internet on my LG GM360 there is a lock image at the top right and i does`nt allow me to go no further. Can someone please help me as i want internet on my phone.

sounds like your internet is locked, maybe due to the tariff you’re on. You’ll need to ring your service provider to change your tariff to include internet.  Either that or they have not sent through the text settings. Either way, sounds like they are the ones to help you.

it also now seems that our sons mobile phone is doing exactly the same.  Can anyone advise us as to what the problem may be or how to solve it.  We have done a master reset on one of the mobiles as suggested by Tesco, but this has not solved the problem.  Is anyone else experiencing these sort of problems.

I have the same issue.  I cannot find a way of deleteing the previous web addresses.  I even went into the live chat on the LG page and they didn’t have a clue either!

but it did work a week ago, i dont know if i touched a button or not.

how do you send your photos on this phone to facebook !!!!! 

How do I reenable the warnings before it connects to the internet? I replied no to warn again, because it always ask twice for no reason, but it seems there is no way to turn them on again.

I cannot for the life of me get the back cover back into place! Anyone else have this problem and know what to do?

When i transfer a video from the phone to my pc there is no sound. its fine on the phone

try using vlc player…

While seeing video its automatically closed in few minutes wats the problem… i want flip cases do u any have that pls inform me. . .

my name SALMAN in contury PAKISTAN my new mobile LG GM360 and my favourite mobile

cool mobile

my phone lg gm360 charging and jack failed and no charge please my help
my phone 5month 

Hi, Sorry to hear about your phone. Please contact our CS team on 0844 847 5454 and they should be able to help you.

Hi I have been all through these posts and seen several questions with my problem but no answer!  How do you stop the phone locking continually when you make or receive a call, I am trying to speak or press buttons and I have to keep unlocking and it is driving me banannas!  LG GM360 Viewty, can anyone help on this please?  I have Autolock OFF, no lock gestures on, and the lock set to the padlock press, rather than the swipe (which was even more stressful!).  Thank you in hope…
MJP

I just looked at  the lg site now, and you are right there are no apps that you can download for this phone on there, although the phone is supported by java, so could do quite a few that they say it can’t!…..NOT GOOD LG!

where do you go to get apps for this phone, and please don’t say LG store, as they don’t do games or apps for this phone, only  a few ring tones and wallpapers, rather have some more fun for the phone!

Did you get this sorted out?  I’ve just tried using an 8gb SanDisk micro card, and it won’t even recognise it !

I’ve got the same problem……does anybody have a solution?

Turn your phone on then off again. Then it will work. It happened to me today.

The file must not be a certain type. Try and find out what files your phone supports. Sometimes it’s mp3/4, etc. Hope this helps

photos from lg gm 360 to my laptop?

anyone help,im not a facebook user i just want to store the photos onto my files on my laptop
help please  

Any idea what the E means next to the signal bars? its normally a G

I use quick time player that works with it.

plug your phone into your laptop, you should get a msg  in your phone asking which task to preform, choose the mass storage one, when your phone is connected, go into your start menu ( if it isn’t automatic reading), choice my computer, enter the field where your phone has registered ( mine usually H), once in it, go into your chosen folder, right click to copy and paste. That’s one way, I find it easiest. Hope it helps.

I have taken it to mean emergency calls only, comes on when there is no gps signal. I may be wrong, but that’s how most phones work.

I have just had a wifi cookie added to my phone,( yesterday) am on o2, any one know what this actually means, as still trying to digest all the info, and find rather confusing.

how do you turn internet on to get onto facebook?

How do you turn on the internet so you can get on facebook?

slide it upwards

activate ur GPRS and then enjoy fb on mobile

LG GM360
Has any-one been able to dowload any apps? If so where from??
The battery doesn’t seem to last that long!

Does anything work on any of their websites???
Given up on trying to download an app?
Software design could do with a few safety features to make sure you do not send messages/make call to the wrong person by pressing the same button twice.

Giving up on the phone little by little…..shame….:(

Hi can anyone explain why I cannot send emails? I can receive them fine but when sending it just alternates between ‘sending’ and ‘waiting’.

This is a
good information that nstead mobile phones are now designed to not only
assist you day to day.I like this one.This is an amazing content.I am very
impressed to this post.This is a great article.Thanks to share this blog with
us.Keep sharing.

The formats supported are Mp3, WMA and ACC for music, MP4 and H.264 for video.
However, when I synced a PinkFloyd album recently via Windows Media Player, the songs came up with ‘Timeout error, file type unsupported’. By simply deleting them and uploading again and again, suddenly 3 out of the 5, started playing ok. Makes you wonder.

LGBlogUK, do you use a Copy Paste method of answering questions?
Lets be honest, you have NOT answered any entry so far, except to point them to the support team.
IF, you post the answers here, then the ‘Support Team’ won’t be so busy as people can browse for answers here. Its simple really.

You cannot put music on your phone using PCSuite. You have to use something cr@ppy like Media Player.
When you connect your phone to the USB cable, you get a menu, it shows 3 items, scroll down and choose Music Sync. This should connect your device to Media Player, then you can ‘drag/drop playlists and or albums onto the Sync pane. Then hit the Sync button, bottom right of the Media Player window. Wait for it to complete, then unplug.

Hi can anyone shed any light on why my viewty snap GM360 wont let me look at any of my photos, everytime I click on one of the images it comes up with an ! and ‘maximum limit of applications reached’.
I have checked my memory and that is fine, have checked that I have no apps running by pressing large home key and then ‘end all’.  Any ideas? 
Also, when texting, I seem to be constantly changing the language and constantly changing the screen to punctuation screen etc – only way I have found to get round this is to make sure I text really really slowly – anyone else have this problem?

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I also have this problem, but texts are not being sent to just one person, even though the phone is tellign me they have sent! I have had this phone just over a year but do not want to be shelling out for a new one, can anyone help me please?

Got this phone a week ago and its driving me mad already, every time i pick up the phone to use it,the back cover slides off by itself! Has anyone else had this problem or could it be a manufacturers fault? Help please!

Hi can anyone help me here? I have had the phone a week and am already having problems mainly the back cover seems to fall off by itself every time i pick up to use it or touch the back of it at all! Has anyone else had this problem,or is it a manufacturers fault? Anyone?

Finally found out how to get zoom on the camera for the LG GM360 Viewty Snap.  You have to reduce the size of the picture down to 1M (1280×960).  No need to reduce the picture quality.

i have got the same problem did you fix this please Angela.

chrissy2dogs@gmail.com

I fixed it by doing a factory reset – first making sure I had stored all my contacts etc onto sim card.  Its now working fine.  I contacted LG and had a web chat with one of their team who talked me through process.

________________________________
From: Disqus
To: randamckay@yahoo.co.uk
Sent: Friday, 23 December 2011, 12:02
Subject: [lg-blog] Re: Introducing the new LG Viewty Snap GM360

Disqus generic email template

Christine Blair wrote, in response to angela2207:
i have got the same problem did you fix this please Angela.

chrissy2dogs@gmail.com
Link to comment

i just got my mobile and when i logged of fb it froze -_-  i took out the battery but that didnt work. can anyone help me??!

this phone keeps freezing ‘can’t turn it off unless i take battery out

Hi

In Livesquare how do you
1. add new icons
2. Change the names of icons

Thanks

help…had this phone for over a year, no problems, recently got an HTC and trying to send a few texts from my LG to the HTC (stuff i’ve saved and want to keep, jokes, stories etc) but i select a text, select ‘forward’, enter my new number, press “send” and the LG makes a short screech sound and switches itself off, then restarts itself. tried pulling battery and restarting, but no good. any  ideas? 

Thanks!

Have you pushed it up really far so it clicks?

Had to end up sending phone back to manufacturer,it was faulty after all. Thanks for replying.

 Hi ,i had to send the phone back as it was faulty after all. Got a new one and its fine.Thanks for replying

this is also pissing me off with this phone, plus other small issues!!!
i shall not buy another LG PHONE.. the screen is also too sensitive, the phone has phoned contacts without my knowledge, and lost  air-time.  bloody pain..

 i have the same problem any ideas ?

Can anyone tell me why i cant send a text from Spain ?? I can receive texts, make and receive calls but just cant send them. I have plenty of Credit on my phone so i know its not that. 

I’m having trouble making my memory card the place my texts are saved to… how do i make my LG save texts to the MicroSD!? 
Thank you.

i dropped my fone, it cracked the lcd, i just got a new 1 off e bay ,put it in ,the fone can turn on, lights up, but its just a white background????? whyyyyyyyyyyy!!!!!!!!!!

I have just put in a memory card for my lg viewty snap and I cannot access the external memory on the phone to set up the sd card, it isn’t lit up when I go to memory to work the sd card, what am I doing wrong. I have tried to put music onto it but says there’s not enough space, please help.

Everytime I access my memory card, It says format memory. I have also realised a memory card with a red cross at the top of the screen. After I have formatted it, It still dosen’t let me access and the whole process is repeated. 

I even tried to format it on the computer and as soon as I try to acess it on my phone again it happens again. Somone Help PLEASE!

Everytime I access my memory card, It says format memory. I have also realised a memory card with a red cross at the top of the screen. After I have formatted it, It still dosen’t let me access and the whole process is repeated. 

I even tried to format it on the computer and as soon as I try to acess it on my phone again it happens again. Somone Help PLEASE!

I dropped my phone and the silver circle thing around the camera fell off. I glued it backon with pritt stick and now the backcover is stuck to ad icant getit off. I also rang a number and now i cant hang up, i typed the number wrng so it doesnt exist but i cant hangup and i duno if im paing for the call or not. PLEEASE HELP!! 

How do I mute the keypad?

Hi
How do I set a pin code to unlock the phone each time it auto locks please?
Thanks

(Experienced users). The autolock screen facility seems to ignore the phone settings. Even with the lock screen delay set to 60 secs (maximum option) the lock facility trips in too quickly. This especially annoying when keying in data or attempting to top up the LG GM360. Many users have reported the same problem (examples below from just this blog) A SOFTWARE UPGRADE IS URGENTLY NEEDED TO FIX THIS DEBILITATING BUG!!!!!!!!!!!

MJP • a year ago
Hi I have been all through these posts and seen several questions with my problem but no answer! How do you stop the phone locking continually when you make or receive a call, I am trying to speak or press buttons and I have to keep unlocking and it is driving me banannas! LG GM360 Viewty, can anyone help on this please? I have Autolock OFF, no lock gestures on, and the lock set to the padlock press, rather than the swipe (which was even more stressful!). Thank you in hope…
MJP

Summerchild1979 • a year ago
Having trouble with my mum’s LG Viewty GM360: The phone is too eager to lock the screen. I tried putting on a top-up voucher where one needs the keyboard to stay active but it kept locking it out. By the time I had unlocked it again I missed the options on the recorded message! I am sure I have switched OFF all security settings etc but still it keeps going to sleep. Can anyone help me with this narcoleptic phone??

Dizzy_moments • a year ago • parent
Im having exactly the same problem..it keeps going into lock screen within seconds and its driving me crazy!! I`ve tried everything but no joy :0( also,my camera isnt working..when i try and go into camera mode,a message comes up saying “cannot execute.conflict wit (status summery)?? whats that all about???

worst thelephone ever. I can´t watch my videos because “timeout error…”

I have an LG Viewty SNap GM360, and on my windows 7 PC, I have the LG PC Suite IV, downloaded through Google Chrome. The programme used to run fine but now when I click the icon, it just loads the logo and nothing else, in windows task manager it says its running normally, and it installs all the drivers fine, even un-installing and re-installing the programme makes no difference, what should i do.

Hello, i bought Lg gm360, and i was done factory reset, ant it keeps flashing and saying factory reset in progress… What i should do?