Comments on: Announcing the LG Secret

By: shuaiqi

shuaiqi — Sun, 26 Sep 2010 15:18:44 +0000

LG my love.

By: Flowersmedia

Flowersmedia — Wed, 30 Jun 2010 22:01:08 +0000

We are hoping to be the next theme song for LG:

http://www.youtube.com/user/ianmcgrady#p/a/u/1/...

By: lgblog

lgblog — Tue, 29 Jun 2010 14:54:29 +0000

LG intend their smartphones as entry level phones. For the price you pay in comparison to a phone like blackberry, you get a good phone with some great features for a markedly lower price

By: Michiel

Michiel — Wed, 23 Jun 2010 05:14:55 +0000

Thats indeed the only way to fix the never stopping problem with a lg the brand is just crap i turned back to oldschool and my phone is still working after shrowing it kicking it around and stuff. Nokia 3310 is awesome

By: Chris

Chris — Wed, 23 Jun 2010 04:42:22 +0000

i would say Michael if u can afford to get new phone ,DO IT and remember DON'T BUY LG!!!!!!!
go and buy blackberry

By: Michiel

Michiel — Tue, 02 Mar 2010 00:38:02 +0000

I've got my lg now for 1 year i had it fixed because the screen kept telling me insert usim while i already did. That was fixed then but the problem started again so i cant use my lg and the garantee is expired any suggestion??

Michiel

By: lgblog

lgblog — Mon, 15 Feb 2010 15:06:45 +0000

Hi Rara,
sorry to hear you've been having troubles with your phone. Click the link below to get our customer service details.
http://www.lgblog.co.uk/2010/01/lg-customer-ser...

By: Rara

Rara — Mon, 15 Feb 2010 11:25:59 +0000

okay, so my keypad has been acting up lately. One of the two little ones at the top. (the left one) wont work. and i need that one the most for when it comes to things like 'options” its really annoying becasuse i cant delete any texts or set pics as wallpapers. or pretty much use any of my options that come with this key. All the other keys work.
Plus, sometime it just “presses” keys on it own? :S

By: aaron

aaron — Thu, 12 Mar 2009 10:07:55 +0000

worst phone you could ever buy reasons are;

- the battery life is rubbish
- camera is worse than the first ever camera phones
- the pc suit doesnt even work right
- and the most annoying thing is it doesnt recieve calls or texts most of the time and you have turn your phone off for 5mins till you know you have got them but how are you ment to know you have a text waiting for you if you have no notice of this and plus it aint the service because i have tried a orange a O2 and a t-mobile sim in mine and my friend has a vodafone one his has the same problem

lg are the worst mobile phone company for trying to get this phone sorted they dont even understand the meaning of customer service so never buy a lg ever because if you have problems your on your own they wont fix it they aint intrested after you have bought the phone or is it just they dont know what they are doing and dont know how to repair a fault they have so they just try and hide and hope it will all blow over

By: hervinder purewal

hervinder purewal — Tue, 24 Feb 2009 11:52:08 +0000

lg ks360 is not recognised by pc suite have tried everything but nothing works,waiting for callback from lg.

By: Carl

Carl — Wed, 18 Feb 2009 16:07:39 +0000

There are so many messages saying the SAME THING the LG Secret DOES NOT hook up to PC using LG PC Suite or not. WHY WHY??? How can we resolve this please??

By: Linzi

Linzi — Mon, 16 Feb 2009 09:07:25 +0000

Sorry i forgot to mention it is the LG Secret.

By: Linzi

Linzi — Mon, 16 Feb 2009 09:05:07 +0000

I wonder if you can help mie LG.
I have put the photos off of my handset onto my computer, now after doing this some of my photos went missing and others started going funny like they were tiled pics like an error pic.
Now when i send the pics to other phones this does not happen so i no its a fault with the phone.
Help what can i do to resolve this?

By: keith

keith — Fri, 30 Jan 2009 19:43:22 +0000

i’ve already posted on this blog about the poor battery life and problems with the PC suite.

Now coming to realise the quality of pictures for a 5 megapixel camera is embarrasing. A lot of ma friends have got brand new fones and the picture quality is stunning on theirs. I had a 3.2 megapixel sony ericsson cybershot and picture quality was 10 times better without question. Video quality is, however, excellent, but I would say Its more important for me to have a good picture than a vid. I’ve mucked about with the settings but was very annoyed when my friend who had the lg viewty (an older model) showed me the quality of his pictures and as much as I try to alter the settings, cant get a picture anywhere near the quality of the viewty. (Pictures blur, cant seem to lock on to an image, light quality is a bit poor also)

The LG secret is becoming a complete mess of a phone and every day there are new things that annoy me about it. Games and touch media are fun, but are just gimmics.

The practical aspects of this phone are not ideal and compared to the viewty, the touch screen/control buttons are a lot more unresponsive. Think I’m going to have to speak to my service provider to exchange this phone for another model.

Sorry guys, big let down, but in fairness to LG, there are other phones like the renoir and the viewty that are 10 times better. I’d go with them

By: Helen

Helen — Fri, 23 Jan 2009 09:59:31 +0000

Sorry Anders, I don’t know how you could do that.. I’ll ask around and see if I can find out though!

By: Anders

Anders — Tue, 20 Jan 2009 20:17:43 +0000

I’m using my LG Secret as a business phone, syncing my calendar with Outlook. My challenge with the phone is that I often have reminder alarm on my calendar entries in Outlook – these are copied to the phone.

Reminders are fine, but I want to turn the audible bell off – being woken up in the middle of the night is really irritating. There is no setting for this, and the used bell (alarm.mp3) is a build-in file which I cannot delete from the memory.

Any help to turn audible bell for reminders off will be greatly appreciated.

By: Sam

Sam — Tue, 06 Jan 2009 02:21:25 +0000

My LG Renoir will not connect to my computer!!!

I installed the PCSuite II but it would not connect. I then removed the application and my computer does not even recognise that the phone is plugged in through the USB port?

All this and the phone is charging when connected. Why won’t PC Suite or my computer recognise the phone? Please help

By: keith

keith — Mon, 05 Jan 2009 17:44:31 +0000

Got the LG Secret for ma xmas

Impressed with the phone however one or two things are annoying me about it.

1) as has already been mentioned, the battery life is poor and it doesnt give you any warning when its about to pack in.

2) problems with the PC suite adding music, pictures etc, however I bought a memory card for it so I can transfer all my files that way so its not a major issue.

The issue with the battery is quite annoying. I had a sony ericsson k800i cybershot before this phone and it’s probably one of the worst phones i’ve ever used, however I am currently getting the same amount of battery time on the secret as I was from a 2 year old Sony erricsson battery.

Not too impressive. I’ve tried all the things suggested like turning the backlight on to auto brightness but that doesnt make a difference at all.

Touch media is good fun however and the music player and sound from the phone is excellent.

By: Claire

Claire — Sat, 03 Jan 2009 20:44:15 +0000

ditto with the receiving texts problems! Very, very annoying and really needs sorting asap! Please can I be informed of anything that might help with this problem.

By: james

james — Fri, 19 Dec 2008 12:20:15 +0000

I have the receiving texts problem and my phone is unlocked. I can use it with any network so i have try it with O2, Vodafone, Tmobile and Orange but with all these networks i have had problem with them all, i have also contacted O2 to see if there are ansettings dat i may need to change but that didnt work either. So it must be a problem with the phone not the network what am i to do now?

By: Helen

Helen — Wed, 17 Dec 2008 11:04:07 +0000

Klyu, this is obviously a faulty handset. I recommend you take it back to the shop/provider you got it from and ask for a replacement, it really shouldn’t do that and they should replace it for you.

Helen

By: Aaron

Aaron — Wed, 17 Dec 2008 09:28:00 +0000

I am having the same problem with receiving text from people, and it is really annoying me. It doesnt help when i need the phone for work because how do i no when to turn my phone off because i aint getting a text? Is there any software that would be needed or anything else that could help me?

I would be very greatful for anything that could help me.

thankyou

Aaron

By: KIyu

KIyu — Wed, 17 Dec 2008 02:29:14 +0000

So… i just recieved my lg secret about 2 days ago, and i had been anticipating this phone for over 2 months, so i was very excited when i got it. However, their seems to be a problem, my lg secret will not turn on when i try to open it, or at least will not coorperate. it takes me a long time trying to turn it on ( i think there is a problem with the battery) and samething when i charge it, unless it is already turned, the charger would not recognize the phone. it gets really frustrating trying to open my phone as it doesnt want to turn on most of the time, i was wondering if anyone else has a similar problem and have some kind of fix or solution to it? Other than that, i am really pleased with its overall functions etc.

By: Helen

Helen — Tue, 16 Dec 2008 18:28:58 +0000

Hi Josh,

I’m afraid I don’t know.. You should probably take this up with your network and if they can’t help then you should contact LG Support team on 0844 847 5454.

Sorry we can’t help directly!

Helen

By: Josh

Josh — Tue, 16 Dec 2008 17:22:55 +0000

i got the phone yesterday, it doesnt have the google package on, ive herd that some networks dont but is there any way to get it back? thankyou

By: Matt

Matt — Wed, 10 Dec 2008 17:41:14 +0000

I’m having trouble downloading videos onto my PC. I have 5 videos I have taken, but none of them show up in the “video” folder when I connect the phone to the PC. It doesn’t matter what USB connection I have used. I have uploaded music to the phone but I can’t send photos or video to the computer – can I please have some guidance on this, it is becoming very frustrating. Thank you

By: pat

pat — Wed, 10 Dec 2008 09:49:58 +0000

the phone has got a problem with txts being late and i think thats its something thats a majot issue and needs some type of update to sort out with…how they will do that i aint got a clue but its a problem..aslso the u have to make sure that u have nto got any unread txt message b4 u connect ur phone to copy ur photos…the phone will not allow u to connect if u have..,

By: pat

pat — Tue, 09 Dec 2008 16:26:21 +0000

hello….the problem with the connection is this….u cant have any message that u have noit opened on the phone…make sure that all the messages in ur inbox have been read and then re-connect and u should be fine after this….also make sure that the usb connection setting is on mass device (or soemthing like tha) because this is where the external device will come up on the computer screen for u to copy and paste from…it makes it easier!!!!!

By: Zulkahr

Zulkahr — Sun, 07 Dec 2008 17:09:32 +0000

While taking photos with SECRET the capacitive touch keys play nuisance!

By: Zulkahr

Zulkahr — Sun, 07 Dec 2008 17:08:19 +0000

No antivirus needed for Secret?

By: Alice Richardson

Alice Richardson — Wed, 03 Dec 2008 22:49:50 +0000

Hey, I bought the LG Secret on contract a few months ago, great little phone and it was in great working condition for a few weeks, however just recently, I’ve found myself witht he problem, like some others on here, that I have to turn my phone off to get texts that need to come through. This even happens when I have full signal. It’s really strange, and I love the phone so it would be great if I could get around it! Any suggestions?
Also, the touchpad keys (the little dits) have completely gone, I’m not too bothered about this because its purely visual, the buttons still work, but has anyone else had this problem?

Please help if you can, thanks very much guys!

By: alan

alan — Tue, 02 Dec 2008 11:54:21 +0000

Has there been anyone who has had the problem with transferring images from phone to PC using the LG PC suite been resolved yet,I`ve been in contact with LG support but have had no reply yet,Have read other information here and looks like there is a common problem.Thanks.

By: hooly

hooly — Sun, 30 Nov 2008 00:52:58 +0000

I wanted to transfer some photo’s from my lg secret to my pc.
I have installed LG PC Suite II but when i go to look into my folders on the phone the message;
“Fail to connect to the mobile handset, Please check COM port and connect idle screen. Due to multifunction, despite idle screen, it can be failed to connect”
Then I get disconnected
Please help me because i’m tied to an 18 month contract for this phone and i need the photos

By: pat

pat — Tue, 25 Nov 2008 15:57:16 +0000

i have realised that if u have a msg on the phone and then not looked at it and then try and connect the phone it wont allow u to…u have to make sure all messages have been read and also there is no caller missed display or that kinda thing on the screen….u can tehn connect the usb or bluetooth it to the phone…(listen to me like im an expert….i just have trialed and error soo much now)

By: Lisanne

Lisanne — Sat, 22 Nov 2008 10:07:45 +0000

I followed the instructions from #44, but once I choose the ‘data service’ option, my phone will NOT connect to the computer.

If I choose mass storage, it will connect, but it will only let me use the music option.

And if I use that, I can’t even put ONE song on my phone because it says it is full (I got it yesterday and I have not put anything on it yet, so I don’t know why it’s supposedly full..)

By: patrick

patrick — Fri, 21 Nov 2008 14:57:55 +0000

can i ask please….what is the google package that the phone was meant to come with???

By: patrick

patrick — Fri, 21 Nov 2008 14:27:32 +0000

does any1 no if there will be a gps for the secret and also if there will be a new pc suite or soemthing then because as i stated b4 the old one is terrible and could do with a re-program cause its so not user friendly!

By: patrick

patrick — Fri, 21 Nov 2008 14:25:44 +0000

yes this is a common problem with the phone that sometimes u wont get txt for a whole day or so and as soon as u restart the phone or wait till the battery has died that a flood of txt’s come through..i fink this is a problem with the phone and something that has to be lived with to be honest..

By: Edgar Ramos

Edgar Ramos — Fri, 21 Nov 2008 01:05:36 +0000

I’m from Mexico City and have the same problem with incoming text messages, I don’t receive any of them untill I restart my phone.

Any solution ?

By: Samantha

Samantha — Sat, 15 Nov 2008 11:51:20 +0000

Hi there. I do love the Secret, but since I dropped it the other day my photo on my wallpaper will not fit to the edges of the phone.. How do I get it to do this? I’ve looked all through settings etc and all it will let me do is change the picture but not fit it to the screen… Help!

By: pat

pat — Fri, 14 Nov 2008 14:19:47 +0000

for the problem with the usb an dthe music media … look up to point 44 (i fink) and the asnwer is there

By: pat

pat — Fri, 14 Nov 2008 14:16:54 +0000

hello the problem with the music thing when u connect the usb is because u have set up ur storage section to have media player…so as soon as the usb see’s this it turns it into the msuci player…

By: Hannah

Hannah — Fri, 14 Nov 2008 12:32:01 +0000

Hello,

I see that 2 people have raised this issue but it has not been resolved.
For some unknown reason I don’t receive most of my messages, but when I turn my phone off and on again they are sitting in my inbox (no alert given) with the relevant time stamps. I have received messages 2 days late at times and it is incredibly irritating. I have called Orange and they have been through all the necessary steps to ensure it is not a network issue.
This is clearly an problem with the phone, but it is not acceptable to not receive message at the time they were sent and 2 days late is a complete joke.

This has happened with my original LG secret and the replacement I received 3 weeks ago. I have put my SIM into my old phone and had absolutely No problems receiving messages… This clearly highlights that this is not a problem with my service provider.

I would really appreciate if someone can help me out with this as I am at my wits end… Dialaphone have just offered me yet Another replacement but I am worried I will continue to have this issue with LG Secrets!

Thanks
H

By: Helen

Helen — Mon, 10 Nov 2008 14:18:14 +0000

ditto to you Carlos

By: Helen

Helen — Mon, 10 Nov 2008 13:43:05 +0000

Ian, I’ll see if I can find any suggestions for you

By: ian L

ian L — Sun, 09 Nov 2008 14:37:02 +0000

HI all Just got my secret a couple of weeks ago , as a vodaphone upgrade . Love the phone however the speaker has just died!! Anyone else had this ? Anyone know of a quick soloution I could do ( electronics engineeer by trade working in Mobile industry)

Cheers

By: Carlos

Carlos — Thu, 06 Nov 2008 20:46:50 +0000

I have the same problem that Jack has! My LG Secret DOESN’T RECONIGZE by the computer. And my other computer, it does. But it only SHOW Music Sync, and when I’m installing the Modem drivers from the CD, it gives me THE BLUE SCREEN OF DEATH!

Help plz!

By: admin

admin — Tue, 04 Nov 2008 16:37:17 +0000

Jack – I’ll get this checked out for you and let you know asap

By: jack

jack — Tue, 04 Nov 2008 14:43:01 +0000

just got this phone, great phone except after installing lg pc suite onto my pc, the only option available is music transfer! what can i do to make it transfer files?

thanks in advance

By: pat

pat — Tue, 04 Nov 2008 12:42:45 +0000

I have heard a rumour that maybe there will be gps on the phone for the future….is there any truth in this???